UNITED STATES OF AMERICA, Plaintiff, v. VISA U.S.A. INC., VISA
INTERNATIONAL CORP., and MASTERCARD INTERNATIONAL INCORPORATED, Defendants.
98 Civ. 7076 (BSJ)
UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW
YORK
163 F. Supp. 2d 322; 2001 U.S. Dist. LEXIS 16156; 2001-2 Trade
Cas. (CCH) P73,440
October 9, 2001, Decided
October 9, 2001, Filed
COUNSEL:
[**1] For UNITED STATES OF AMERICA, plaintiff: John M. Nannes,
Melvin A. Schwarz, Joel I. Klein, Rebecca P. Dick, Susan L. Edelheit, Steven
Semerano, Kurt Shaffert, Scott A. Scheele, Jeffrey I. Steger, Sean T. Fox, Ahmed
Taha, M. J. Moltenbrey, United States Department of Justice, Washington, DC.
For VISA U.S.A. INC., defendant: M. Laurence Popofsky, Stephen V.
Bomse, Brent N. Rushforth, Dale A. Rice, Scott A. Westrich, Heller, Ehrman,
White & McAuliffe, LLP, San Francisco, CA. Richard A. Martin, Heller,
Ehrman, White & McAuliffe, New York, New York.
For VISA
INTERNATIONAL CORP., defendant: Eugene F. Bannigan, John D. Gordan, III, Michele
A. Coffee, New York, NY. John H. Shenefield, Gregory P. Asciolla, Washington,
D.C.
For MASTERCARD INTERNATIONAL INCORPORATED, defendant: Martin
L. Seidel, Rogers & Wells, New York, NY.
JUDGES:
BARBARA S. JONES, UNITED STATES DISTRICT JUDGE.
OPINIONBY: BARBARA S. JONES
OPINION: [*327]
Decision BARBARA S. JONES,
UNITED
STATES DISTRICT JUDGE
INTRODUCTION
This civil action was brought
by the Antitrust Division of the Department of Justice, Washington, D.C.,
against the defendants, VISA U.S.A. INC., ("Visa U.S.A."), VISA INTERNATIONAL
CORP., ("Visa International") (collectively "Visa") and MASTERCARD INTERNATIONAL
INCORPORATED, ("MasterCard"). It involves the U.S. credit and charge card
industry, which has only four significant network services competitors: American
[**2] Express, a publicly owned corporation; Discover, a corporation
owned by Morgan Stanley Dean Witter; and the defendants Visa and MasterCard,
which are joint ventures, each owned by associations of thousands of banks.
The Government claims, in two counts, that each of the defendants is in
violation of Section 1 of the Sherman Antitrust Act, which provides that "every
contract, combination in the form of trust or otherwise, or conspiracy, in
restraint of trade or commerce among the several States ... is declared to be
illegal." 15 U.S.C. § 1. Count One centers around the governance rules of Visa
and MasterCard, which permit members of each association to sit on the Board of
Directors of either Visa or MasterCard, although they may not sit on both. Count
Two targets the associations' exclusionary rules, under which members of each
association are able to issue credit or charge cards of the other association,
but may not offer American Express or Discover cards. Because the Sherman Act
outlaws only those agreements that unreasonably restrain trade and because the
agreements alleged in this case are not the type of agreements that are
unreasonable
per se, for each [**3] count the plaintiff
must demonstrate that the restraint has substantial adverse effects on
competition. For the reasons to follow, the court finds that the Government has
failed to prove that the governance structures of the Visa and MasterCard
associations have resulted in a significant adverse effect on competition or
consumer welfare. However, the proof clearly shows that the exclusionary rules
and practices of the defendants have resulted in such adverse effect and should
be abolished.
Turning to Count One, plaintiff focuses on what it calls
the "governance duality" of [*328] the associations. Plaintiff's
expert defines governance duality as a governance scheme which permits banks to
have "formal decision-making authority in one system while issuing a significant
percentage of its credit and charge cards on a rival system." Plaintiff's theory
is that because of the overlapping financial interests of the banks they
represent, the dual Directors on each of the associations' boards have a reduced
incentive to invest in or implement competitive initiatives that would affect
their other card product, and as a result the Visa and MasterCard associations
have failed to compete with each other [**4] by constraining
innovation and investments in new and improved products. To support this theory,
the Government claims that the associations' failure to compete is exemplified
by delayed or blunted innovation in four areas: (1) chip-based "smart" cards;
(2) an encryption standard for Internet transactions; (3) advertising, and (4)
premium cards. It also cites a number of statements made over the years by Visa
and MasterCard executives which generally criticize "duality" as an impediment
to aggressive competition between the associations. The Government claims that
these statements are further proof that dual-issuing association board members
engaged in anticompetitive behavior.
Based upon what it hoped to prove,
the Government proposed the imposition of a court-mandated governance structure
for Visa and MasterCard for a period often years. This structure would require
that any issuer who served either on the Board of Directors or any governing
committee of either association agree prospectively to issue credit, charge and
debit cards exclusively on that association's network. It would also require
that by 2003, 80% or more of the issuer's total dollar volume in credit and
charge transactions [**5] be transacted on that association's
network in the U.S. and worldwide.
After a review of the evidence, the
court concludes that with the exception of the associations' failure to name
each other in their advertising -- a dated example that no longer reflects the
aggressive advertising competition that has existed for some years between the
defendants -- the Government's examples fail to prove that dual governance has
significantly diminished competition and innovation in the credit and charge
card industry. Defendants' statements about "duality" do not persuade the court
to the contrary. Most of them relate to dual issuance rather than to dual
governance or board conduct; those that do refer to governance are dated and far
too general to be of any probative value. In addition, the Visa and MasterCard
boards have an impressive record of supporting "share-shifting" initiatives
specifically designed to gain market share for their association at the expense
of the other association, as well as American Express and Discover. The
Government's failure to establish causation between dual governance and any
significant blunting of brand promotion or network and product innovations is
fatal [**6] to this claim.
Moreover, if innovation
competition between Visa and MasterCard has been jeopardized in the past, it is
at least as likely that dual issuance and the influence of the major dual
issuers has been to blame as has dual governance. If this is so, the only remedy
may well be the separation of the major banks as owner/issuers into one
association or the other. This is precisely the direction the industry has
taken. During the last three years, most of the top banks and monoline n1
issuers have already chosen to enter into "dedication" agreements
[*329] with either Visa or MasterCard which provide that the issuer
must solicit 100% of its new cards in the association with which it has
contracted. Although entering into one of these contracts is not a prerequisite
for board membership, not surprisingly, the current "dedication" levels
("portfolio skews") n2 of the members of the associations' Boards of Directors
now reflect the market reality that dual governance is virtually at an end.
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- - - - - - -
n1 "Monoline" is an industry term indicating a financial
institution which has no branches and specializes in banking by mail and the
credit and charge card industry. [**7]
n2 "Portfolio skew"
is the parties' term describing the degree to which an issuer's card portfolio
is weighted toward a particular association. For example, in 1998, 93% of U.S.
Bancorp's outstanding cards were Visa cards; U.S. Bancorp thus had at that time
a portfolio highly skewed toward Visa.
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Of course, whether
or not dual issuance has been or will be the source of anticompetitive conduct
is not the issue. In this case the Government set out to prove that dual
governance has been -- if not
the cause -- a cause of an actual adverse
effect on competition in the market. This it has not done. Even if market forces
had not already all but ended dual governance, since the Government has failed
to prove that adverse effect, no remedy altering the governance structures of
Visa and MasterCard is justified.
In the second count, the Government
alleges that Visa and MasterCard have thwarted competition from American Express
and Discover through exclusivity rules forbidding members of the associations
from issuing credit cards on competing networks. Since the penalty for issuing
American Express or [**8] Discover cards is forfeiture of the
association member's right to issue Visa or MasterCard cards, the Government
claims that these "rules raise the cost to a member bank of issuing American
Express or Discover credit cards to prohibitively high levels and make it
practically impossible for American Express and Discover to convince banks ...
to issue cards on their networks." (Cmplt. P 136.) And, indeed, since American
Express' decision in 1996 to open its network and seek bank issuers, no bank has
concluded a deal with American Express at the expense of losing its Visa and
MasterCard portfolios. The Government also claims that American Express and
Discover, as the smaller networks, need Visa and MasterCard members to issue
their cards in order to increase their share of the card-issuing market to
better compete with the associations in the network services market. The
Government argues that as a result of the exclusionary rules, American consumers
have been denied the benefits of credit and charge cards with new and varied
features.
The proof demonstrates that Visa U.S.A.'s By-law 2.10(e) and
MasterCard's Competitive Programs Policy ("CPP") do weaken competition and harm
consumers [**9] by: (1) limiting output of American Express and
Discover cards in the United States; (2) restricting the competitive strength of
American Express and Discover by restraining their merchant acceptance levels
and their ability to develop and distribute new features such as smart cards;
(3) effectively foreclosing American Express or Discover from competing to issue
off-line debit cards, which soon will be linked to credit card functions on a
single smart card, and (4) depriving consumers of the ability to obtain credit
cards that combine the unique features of their preferred bank with any of four
network brands, each of which has different qualities, characteristics,
features, and reputations. At the same time, the direct purchasers of network
services (the issuers) restrict competition among themselves by ensuring that so
long as all of them cannot issue American Express or Discover cards,
[*330] none of them will gain the competitive advantage of doing so.
The defendants argue strenuously that no consumer harm results from the
exclusionary rules because the member banks of the associations compete fiercely
as card issuers with each other and with American Express and Discover to offer
lower [**10] interest rates and all manner of incentive programs and
services to card consumers. This issuer-level competition, however, does not
take the place of competition at the network level, and while there is no claim
in this case that member banks of Visa and MasterCard have conspired
intra-association or inter-association to raise prices to consumers directly,
their exclusionary rules have significantly reduced product output and consumer
choice in the issuing market and have reduced price competition in the network
services market.
The defendants also argue that these exclusionary rules
actually enhance competition between the four systems because they keep the
systems separate. They argue that if "duality", however defined, actually does
cause reduced incentives to compete at the network level, triality or quadrality
will only make things worse. However, the fact is that the major issuers have
for some time now been wooed aggressively for their business by Visa and
MasterCard, and as the defendants themselves have argued, the result has been
procompetitive. There is no reason to believe that permitting American Express
and Discover also to solicit the major issuers will be anticompetitive.
[**11] It will simply mean that four networks instead of two will be
able to compete to sell network services to America's banking institutions. Of
course, at present the dedication agreements concluded between Visa and
MasterCard and their major issuers have locked up most of the credit and charge
card market, leaving only a few major issuers uncommitted and currently free to
partner with American Express or Discover. The current competitive landscape
thus requires that in addition to abolishing the associations' exclusionary
rules, the court declare the dedication agreements voidable by the individual
banks in order to permit them to negotiate issuing arrangements with American
Express and Discover, if they so choose.
Since this court has found no
liability under Count One, the associations are free to respond to concerns
about multiple-issuing governors with potentially conflicting financial
interests as they see fit. They may retain or appoint board members whether or
not the member's bank has agreed to solicit prospectively only that
association's cards. They are also free to set, adjust, or abandon altogether
requirements that board members reach certain percentages of volume on that
[**12] association's system. This situation favors multiple issuance
and leaves the monitoring of governors' competitive incentives in the hands of
the associations' owners and the market. Under the remedy ordered by the court,
banks that reach issuing arrangements with American Express, Discover or any
other association may not be treated as well by Visa or MasterCard, but they
will not be forced to give up their Visa and or MasterCard portfolios.
FINDINGS OF FACT AND CONCLUSIONS OF LAW
This case was tried to
the court sitting without a jury for thirty-four trial days between June 12,
2000, and August 22, 2000. In addition to considering the oral and written
testimony of a number of current and former executives of the Visa and
MasterCard associations and their member banks, as well as American Express
[*331] and Discover, the court also heard expert testimony. The
Government presented the testimony of Michael Katz, Professor of Economics and
Business Administration at the University of California at Berkeley. Richard
Schmalensee, Dean and Professor of Economics and Management at the Sloan School
of Management at the Massachusetts Institute of Technology and Richard Rapp, an
economist affiliated [**13] with National Economic Research
Associates, Inc., testified on behalf of Visa U.S.A. and Visa International.
Ronald Gilson, Professor of Law and Business at both Stanford University and
Columbia University testified on behalf of Visa International. Robert Pindyck,
Professor of Applied Economics at the Sloan School testified on behalf of
MasterCard. The court has considered over six thousand pages of trial testimony,
volumes of deposition testimony, approximately six thousand admitted exhibits
and
amicus curiae briefs from American Express and Discover -- among
others. The court has made determinations as to the relevance and materiality of
the evidence and assessed the credibility of the testimony of the witnesses.
Upon the record before the court at the close of the admission of evidence,
pursuant to Fed. R. Civ. P. 52(a), the court finds the following facts to have
been proved by a preponderance of the evidence, and sets forth its conclusions
of law.
I.
OVERVIEW OF THE PAYMENT CARD INDUSTRY
This case involves the four major systems, or networks, that provide
authorization and settlement services for U.S. credit and charge card
transactions: Visa, MasterCard, American [**14] Express and
Discover. Visa and MasterCard members issue credit, charge and debit cards with
the Visa and MasterCard brands. American Express and Discover issue credit and
charge cards with their brand names but do not issue debit cards. (
See
Ex. D-4118.) A charge card requires the cardholder to pay his or her full
balance upon receipt of a billing statement from the issuer of the card.
(
See Krumme (JCB n3) Dep. at 147-148.) A credit card permits
cardholders to pay only a portion of the balance due on the account after
receipt of a billing statement. (
See id. at 148.) Although debit cards
are similar to credit and charge cards in that they may be used at unrelated
merchants, the fact that upon use they promptly access money directly from a
cardholder's checking or deposit account strongly differentiates them from
credit and charge cards. (
See Tr. 151 (Kesler, Banco Popular); Krumme
(JCB) Dep. at 148.)
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n3 JCB Bank, N.A. is the wholly-owned
North American subsidiary of JCB International Credit Card Company, Ltd., a
Tokyo-based credit card company. JCB Bank, N.A. was formed to issue JCB cards in
the U.S. to consumer segments with travel and entertainment interests or
familiarity with Japanese culture and service characteristics. In 2000 it had
only approximately 25,000 cards in circulation in the U.S. (
See Krumme
Dep. at 35-38.) Compared with Discover, which in 1999 was the fifth-largest
issuer with 48 million cards in circulation, JCB is not a significant competitor
at the network or issuer level.
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-End Footnotes- - - - - - - - - - - - - - - - - [**15]
As
explained more fully below, the two relevant product markets are (1) the market
for credit and charge cards issued under these brand names, and (2) the market
for the network services that support the use of credit and charge cards.
Because the cards at issue in this case are accepted at numerous, unrelated
merchants, they are known as general purpose cards. There is no dispute that
proprietary cards such as those issued by department stores like Sears or Macy's
and accepted only at those locations are not in the relevant market.
[*332]
MasterCard and Visa are structured as open, joint
venture associations with members (primarily banks) that issue payment cards,
acquire n4 merchants who accept payment cards, or both. (
See Tr.
4450-51 (Dahir, Visa U.S.A.).) They do not have stock, or shareholders; just
members and membership interests. (
See id. at 4451.) MasterCard is open
to any eligible financial institution. (
See id. at 5613-14 (Selander,
MasterCard).) Similarly, any financial institution that is eligible for Federal
Deposit
Insurance Corporation deposit
insurance can join Visa. (
See id. at 4452-53 (Dahir,
Visa U.S.A.).) Visa members have the right to issue Visa cards
[**16] and to acquire Visa transactions from merchants that accept
Visa cards. In exchange, they must follow Visa's by-laws and operating
regulations. (
See id. at 4451-53 (Dahir, Visa U.S.A.); Ex. D-1586 at §
2.03-2.04 (Visa U.S.A. By-laws).) The same is true of MasterCard. (
See
Ex. D-3228 at § 5 (MasterCard By-laws).) MasterCard has approximately 20,000
global members. (
See Tr. 5571-72 (Selander, MasterCard).) Visa U.S.A.
has approximately 14,000 members in the United States, including approximately
6,000 Visa card issuers. (
See id. at 4453 (Dahir).) The remaining 8,000
members are acquiring banks.
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-Footnotes- - - - - - - - - - - - - - - - - -
n4 In a typical payment
card transaction, a merchant accepts a payment card from a customer for the
provision of goods or services. The merchant then electronically presents the
card transaction data to an "acquirer," usually a bank but sometimes a third
party processing firm, for Verification and processing. The acquirer presents
the transaction data to the association (
e.g. Visa or MasterCard) which
in turn contacts the issuer (
e.g. MBNA) to check the cardholder's
credit line. The issuer then indicates to the association that it authorizes or
denies the transaction; the association relays the message to the merchant's
acquirer, who then relays the message to the credit card terminal at the
merchant's point of sale. If the transaction is authorized, the merchant will
thereafter submit a request for payment to the acquirer, which relays the
request, via the association, to the issuer. The issuer pays the acquirer; the
acquirer in turn pays the merchant, retaining a small percentage of the purchase
price as a fee for its services, which fee it then shares with the issuer.
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - -
- - - - - - - [**17]
MasterCard and Visa are operated as
not-for-profit associations and are supported primarily by service and
transaction fees paid by their members. (
See id. at 4454-55, 4457-4458
(Dahir).) They set their fees to "cover the costs involved in providing the
basic infrastructure to the members," but do not charge license fees or
royalties. While the associations make a "profit" from these fees, they do not
try to maximize retained earnings. The profit they earn is used to maintain a
capital surplus account to pay merchants in the event of a member bank failure.
(
See id. at 4455-57, 4459 (Dahir);
see also id. at 5582-83
(Selander, MasterCard).)
In a Visa or MasterCard credit card purchase
the merchant actually receives only about 98 percent of the price of the item.
The remaining 2 percent is called the "merchant discount," which is the fee paid
to the merchant's acquiring bank for providing its services. The acquirer, in
turn, splits this fee with the card-issuing bank, which is paid about 1.4
percent of the purchase price. The issuing bank owns the consumer's account and
takes the payment
risk. The 1.4 percent of the purchase price
is called the "interchange fee" and is set [**18] by the
associations.
The members of MasterCard and Visa work together through
each of the associations to achieve benefits for themselves they could not
provide independently, including globally recognized brands and sophisticated
computer networks for processing transactions. The members of
Visa and MasterCard compete with each other on practically every other dimension
that directly impacts consumers, including pricing, fees and finance charges,
product [*333] features and other services for cardholders and
merchants. (
See Schmalensee Dir. Test. at 114-15, 131-32; Tr. 4450-4451
(Dahir).)
Each association is managed by a Board of Directors (elected
by its members) and by a management team. This team is responsible for
day-to-day operations and has certain authority delegated by the Board. Because
the owners of the associations are also the customers, and vice versa, the
associations are necessarily consensus-driven. (
See Tr. 4462-63 (Dahir,
Visa U.S.A.).) By contrast, American Express and Discover are for-profit
companies that operate as "closed loop," vertically integrated systems. They
promote their brands and operate their networks to process transactions and
(unlike the associations) [**19] also issue cards and enlist
merchants to accept those cards. Neither American Express nor Discover needs to
set interchange fees because they are both the issuer and acquirer on all
transactions and keep the full amount of the merchant discount fee. American
Express' average merchant discount rate in 1999 was approximately 2.73 percent
compared to Discover's rate of approximately 1.5 percent and Visa's and
MasterCard's rates of approximately 2 percent. (
See id. at 2719 (Golub,
American Express); 2981, 3007-- 08 (Nelms, Discover); Ex. D-0982 at
AMEX0001260771; Ex. D-1683 at VUTE0001692.)
Because of these different
business structures in the payment card industry, competition takes place at two
interrelated levels -- the network services level (where Visa, MasterCard,
American Express and Discover compete) and the issuing level (where American
Express and Discover compete with each other and with thousands of Visa and
MasterCard member banks.) Competition among systems plays a major role in
determining the overall quality of the brand, encompassing system-level
investments in brand advertising, the creation of new products and features and
cost-saving increases in the efficiency [**20] of the electronic
backbone of the networks. (
See Schmalensee Dir. Test. at 126.)
Competition among issuers largely determines the prices that consumers pay and
the variety of card features they can obtain. Individual issuers in the
associations also sometimes invest separately in their own advertising and in
the creation of new products. Unlike the concentrated network market, no single
issuer dominates the industry; the largest credit and charge card issuers have
only small shares of total industry output. (
See id. at 119 & Table
4.)
American Express is the largest issuer of credit and charge cards in
the United States as measured by transaction volume -- $ 186 billion in fiscal
year 1999. Consistent with the successful performance of its card business,
American Express is highly profitable and it regularly meets its return on
equity and earnings per share growth targets. (
See Tr. 2468-70
(Chenault, American Express); Ex. D-1683 at VUTE0001671.) Discover entered the
payment card business in 1985. Measured by transaction volume, Discover was the
fifth largest issuer in 1999 with $ 70.98 billion outstanding. In 1999, measured
by the number of cards outstanding (48 million), [**21] Discover
placed among the top three issuers in the United States. (
See Tr.
3028-31, 3057-58 (Nelms, Discover); Ex. D-1712; Ex. D-1859; Ex. D-4462.)
It was not until the 1970's that the growth of the payment card industry
was significantly facilitated by the formation and growth of what would become
the Visa and MasterCard associations. (
See Schmalensee Dir. Test. at
132-133.) Before the existence of these joint ventures there were no national
credit cards, and [*334] charge cards were available only from three
national issuers: American Express, Diners Club and Carte Blanche. Even those
cards could be used only at a limited group of merchants. Today, credit and
debit cards that can be used nationally and internationally at millions of
merchants are issued by thousands of association members. (
See id. at
132-133.) Minimum financial qualifications required for a credit card have
declined dramatically so that even consumers with lower incomes are readily able
to obtain payment cards. (
Id.) The percentage of households with credit
and charge cards quadrupled from 16 percent in 1970 to 68 percent in 1998. And
the share of consumer spending paid for with general purpose credit
[**22] and charge cards has increased from less than three percent
in 1975 to 18.5 percent in 1999. (
See id. at 123.)
Even without
adjusting for the increased quality of services provided, prices to consumers
have decreased 20 percent from 1984 to 1999. (
See id. at 124 &
n.355.) The associations have also fostered rapid innovation in systems, product
offerings and services. Technological innovations by the associations have
reduced transaction authorization times to just a few seconds. (
See
Pindyck Dir. Test. at PP 9, 52; Rapp (Visa) Dir. Test. at 17-22; Schmalensee
Dir. Test. at 124-25.) Fraud rates have also decreased through a number of
technological innovations.
Consumers have access to products that
combine dozens of features available through the associations with features and
services developed by the individual issuers. (
See Tr. 4991-92,
(Schall, Visa U.S.A.); Moore (Visa U.S.A.) Dep. at 173-76 (approximately 130
products offered by Visa to members); Tr. at 5554-55 (Selander, MasterCard).)
Cardholders today can choose from thousands of different card products with
varying terms and features, including a wide variety of rewards and co-branding
programs and services [**23] such as automobile
insurance, travel and reservation services, emergency medical
services and purchase security/extended protections programs. n5 (
See
Ex. D-4510; Pindyck Dir. Test. at PP 9 & 66; Rapp (Visa U.S.A.) Dir. Test.
at 53; Schmalensee Dir. Test. at 124-25.)
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n5 However, as
discussed
infra, because of the defendants' exclusionary rules,
consumers cannot obtain a card that combines the features of the consumer's bank
with the features of the American Express or Discover networks.
-
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Consumers in the United States also have extensive information available
to them about card offerings and can readily switch cards and issuers.
Information about fees, finance charges and card features is primarily available
through direct mail solicitations. In 1999 alone, issuers sent out 2.9 billion
direct mail solicitations to households in the United States, an average of 2.4
solicitations per month to each household. Additional information is available
through newspapers, magazines, the Federal Reserve Board survey
[**24] and the Internet. Card solicitations also offer consumers an
easy way to switch credit card balances and issuers. In 1999, consumers in the
United States transferred bank credit card balances of approximately $ 47
billion. Since most cards charge no annual fee, consumers can accept a new card
without cost and without canceling existing cards. From 1994-1999, approximately
28 percent of households with a general purpose credit or charge card acquired
an additional card each year. (
See Schmalensee Dir. Test. at 122-123.)
II.
SHERMAN ACT ALLEGATIONS A.
RELEVANT MARKETS In order to analyze defendants' conduct for
the antitrust violations alleged [*335] in this case, the court must
first determine the relevant product market. (
See Capital Imaging
Assocs., P. C. v. Mohawk Valley Med. Assocs., Inc., 996 F.2d 537, 543 (2d
Cir. 1993).) A relevant product "market is composed of products that have
reasonable interchangeability," in the eyes of consumers, with what the
defendant sells. (
United States v. E.I. du Pont de Nemours & Co.,
351 U.S. 377, 404, 100 L. Ed. 1264, 76 S. Ct. 994 (1956);
see also
Eastman Kodak Co., Inc. v. Image Tech'l Servs., 504 U.S. 451, 482,
119 L. Ed. 2d 265, 112 S. Ct. 2072 (1992).) [**25] The assessment
takes account of the factors that influence consumer choices, including product
function, price, and quality (
du Pont, 351 U.S. at 404); but the
object of the inquiry in defining the market is to identify the range of
substitutes relevant to determining the degree, if any, of the defendants'
market power. (
See Rothery Storage & Van Co. v. Atlas Van
Lines, 253 U.S. App. D.C. 142, 792 F.2d 210, 218-19 (D.C. Cir. 1986);
see also Eastman Kodak, 504 U.S. at 469 n.15;
U.S. Anchor
Mfg., Inc. v. Rule Industries, Inc., 7 F.3d 986, 995-96 (11th Cir. 1993);
U.S. Healthcare, Inc. v. Healthsource, Inc., 986 F.2d 589, 598-99 (1st
Cir. 1993);
Home Placement Service, Inc. v. Providence Journal Co., 682
F.2d 274, 280 (1st Cir. 1982).)
Accordingly, for goods or services to be
in the same market as the defendants', substitutability in the eyes of consumers
must be sufficiently great that the defendants' charging of supracompetitive
prices for its product would drive away not just some consumers but a large
enough number to make such pricing unprofitable (and hence induce the defendant
[**26] to restore the competitive price). (
See du
Pont, 351 U.S. at 394-95;
Rothery, 792 F.2d at 218.) In other
words, a market is properly defined when a hypothetical profit-maximizing firm
selling all of the product in that market could charge significantly more than a
competitive price,
i.e., without losing too many sales to other
products to make its price unprofitable. (
See, e.g., Coastal Fuels
of Puerto Rico, Inc. v. Caribbean Petroleum Corp., 79 F.3d 182, 197-98 (1st
Cir. 1996);
State of New York v. Kraft Gen. Foods, Inc., 926 F. Supp.
321, 361 (S.D.N.Y. 1995);
Dep't of Justice and Fed'l Trade Commission
[*336]
Horizontal Merger Guidelines (Apr. 2, 1992) at
§ 1 (product market is a "product or group of products such that a hypothetical
profit-maximizing firm that was the only present and future seller of those
products (monopolist) likely would impose at least a 'small but significant
[generally 5 percent] and non-transitory' increase in price").)
The
court adopts the market definitions of the Government's expert economist,
Professor Michael Katz, and finds that the general purpose card network services
market [**27] and the general purpose card market are the relevant
markets for antitrust analysis in this case. Although the defendants argue that
the relevant market is one which includes all methods of payment including cash,
checks and debit cards, the defendants' own admissions and evidence of consumer
preferences support Prof. Katz' opinion and demonstrate the existence of a
general purpose card market separate from other forms of payment and a card
network market comprised of the suppliers of services to the general purpose
card issuers.
1. General Purpose Cards Constitute A Relevant Product
Market
Professor Katz employed the price sensitivity test articulated in
the Department of Justice and Federal Trade Commission Horizontal Merger
Guidelines to determine the relevant markets. (
See Dep't of Justice and
Fed'l Trade Commission Horizontal Merger Guidelines (Apr. 2, 1992) at § 1.)
First, based upon price data from Visa U.S.A. for 1998, Professor Katz estimated
the prevailing price-cost margin in general purpose cards to be about 26
percent. Then he conservatively estimated that a 5 percent increase in general
purpose card prices would have to reduce general purpose card output by
[**28] over 16 percent in order to make such a price increase
unprofitable.
All of the experts found the use of consumer survey data
to determine whether and how many consumers would in fact switch from credit or
charge cards to cash, check or debit in the face of such a price increase
extremely difficult. This is because cardholders do not face or observe
consistent prices or costs for obtaining or using their credit or charge cards.
Some consumers (known in the industry as revolvers) pay interest monthly; others
(known as transactors) pay their entire bill monthly and thus have no monthly
credit cost. Some consumers enjoy a positive benefit from the use of their card
by obtaining mileage rewards or "cash back" while also obtaining the monthly
grace period before paying in full when they receive their bill. Many pay no fee
for obtaining a card; some pay small or even substantial annual fees for cards
(
e.g., an American Express Platinum card) with extensive services
offered. Consequently, it is essentially impossible to make a definitive
calculation of consumer price sensitivity or elasticity of demand via survey.
(
See Schmalensee Dep. at 122-27, 272-73;
see also M. Katz Dir.
[**29] Test. PP 116-122.)
Despite these difficulties, the
court is persuaded by Prof. Katz' analysis and finds that it is highly unlikely
that there would be enough cardholder switching away from credit and charge
cards to make any such price increase unprofitable for a hypothetical monopolist
of general purpose card products. This conclusion is buttressed by the fact that
(1) few, if any, cardholders actually can or do observe price increases,
including interchange rate increases and increases in service fees charged by
issuing banks; and (2) the burden of such increases is at least partly passed on
by merchants and so is shared by consumers who use other means of payment.
(
See M. Katz Dir. Test. P 131.)
Professor Katz' market
definition is further supported by evidence of consumer preferences. In many
circumstances, consumers strongly prefer to use credit and charge cards rather
than cash or checks, because they generally do not want to carry large sums of
cash to make large purchases, and checks generally have much lower merchant
acceptance than either cash or general purpose cards. (
See Schmidt
(Visa U.S.A.) Dep. at 70; Tr. 5971-72 (Schmalensee); M. Katz Dir. Test. PP
113-14.) [**30] Also, consumers benefit from the general purpose
card's credit function, which allows for the choice to purchase now and pay
later. (
See Schmalensee Dep. at 381-82; Schmidt Dep. at 69-72) Indeed,
defendants' member issuers do not view cash or checks as "competitive" with
general purpose cards. (Armentrout (Crestar) Dep. at 100.)
Because
proprietary cards, such as a Sear's or Macy's card, are accepted only at a
single merchant consumers do not believe that proprietary cards are substitutes
for general purpose cards and therefore they should not be included in the
relevant market. (
See Krumme (JCB) Dep. at 153-54; M. Katz Dir. Test. P
102; Schmalensee Dep. at 131, 244.) Consumers also do not consider debit cards
to be substitutes for general purpose cards. n6 Due to their relative
[*337] lack of merchant acceptance, their largely regional scope,
and their lack of a credit function, on-line debit cards, which require a pin
number, are not adequate substitutes for general purpose cards. n7 Similarly
Visa and MasterCard research demonstrates that consumers do not consider
off-line debit cards to be an adequate substitute for general purpose cards,
even though they have attained widespread [**31] merchant
acceptance. n8 Knowledgeable industry executives agree with these conclusions.
(
See Tr. 742, 746-47, 965 (McCurdy, American Express); Tr. 2996-97
(Nelms, Discover); Krumme (JCB) Dep. at 156.)
- - - - - - - - - -
- - - - - - - -Footnotes- - - - - - - - - - - - - - - - - -
n6
See Tr. 1313-14 (Hart, Advanta/MasterCard); Tr. 1854 (Lockhart,
MasterCard) (confirming statement in P-0068, MasterCard's 1997 Annual Report);
Schall (Visa U.S.A.) Dep. at 36-37; Russell (Visa U.S.A.) CID Dep. at 55-56 (a
Visa study conducted with hundreds of thousands of accounts demonstrated
consumers "used the debit card like a checking account, and they used the credit
card like a credit card"); Ex. P-0355 at MCI-0806320-21; Ex. P-0522 at NH0006;
Ex. P-0384 & Caputo (MasterCard) Dep. at 243-47 (MasterCard's US Deposit
Access Group's discussion of debit's competitors did not include general purpose
cards).
n7
See M. Katz Dir. Test. P 103; Ex. P-0456 at
MCJ4250997, 99 (September 1998 MasterCard presentation explaining that debit is
"a different business model from credit" and that "on-line debit does NOT
replace credit").
n8
See Dahir (Visa U.S.A.) Dep. at 214-15
(confirming Visa analysis showing that possession of off-line debit card doesn't
affect a consumer's spending on credit cards); Ex. P-0359 (Sept. 1998 MasterCard
document summarizing several studies and concluding that there is little
cannibalization of credit by debit); Ex. P-0076 at 1379041 (Visa Systems Payment
Panel Study, "Impact of Check Card Acquisition: Debit cards dampen spending on
paper checks with little effect noted on other payment alternatives.")
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - -
- - - - - - - [**32]
Since the merchants' demand for general
purpose cards is derived from consumers' demand to use these cards, their
attitudes also reflect consumer attitudes. Some merchants, including large,
prominent, national retail chain stores, such as Target and Saks Fifth Avenue,
believe that if they were to stop accepting Visa and MasterCard general purpose
cards they would lose significant sales. Consequently, these merchants believe
they must accept Visa and MasterCard, even in the face of very large price
increases. (
See Scully (Target Stores) Dep. at 65-67; Rodgers (Saks)
Dep. at 49-50, 58-59.) Even merchants that have profit margins as low as three
percent, such as Publix Supermarkets, feel compelled to accept general purpose
cards. (
See Tr. 378, 399-400 (Woods, Publix).)
In setting
interchange rates paid by merchants to issuers (through the merchants' acquiring
banks), both Visa and MasterCard consider, and have considered, primarily each
other's interchange rates, and secondarily the merchant discount rates charged
by Discover and American Express. (
See Heuer (MasterCard) Dep. at
55-57; Fairbank (Capital One) Dep. at 50-52; Boardman (Visa Int'l) Dep. at
158-59; Ex. P-0717 [**33] at VU0282142; Ex. P-0514 at MET003814.)
The costs to merchants of accepting cash, checks, debit, or proprietary cards
were not a factor. (
See Heasley (Visa U.S.A.) Dep. at 99-100.) In
addition, general purpose card networks also track each other's merchant
charges. (
See Ex. P-0827; Sheedy (Visa U.S.A.) Dep. at 47.) And when
tracking "competitors," defendants look to the major general purpose card
networks, not to other payment methods. (
See, e.g., Ex. P-1110 at
MC51959; Ex. P-1169.)
Although the defendants seek here to define the
market more broadly, large numbers of defendants' documents explicitly recognize
the existence of a separate general purpose card market. For example, Visa
research showed that the "source [*338] of volume for [the] New
Premium Product" was MasterCard, Discover, and American Express. (Ex. P-0822 at
VU 1371788.) There was no indication that the new premium card would displace
consumer spending on cash, checks, debit cards or private label cards. In these
documents, defendants calculate their "market" shares among general purpose card
networks only. No percentages for cash, checks, debit or store cards are
included in these calculations and pie charts. [**34] n9
- - - - - - - - - - - - - - - - - -Footnotes- - - - - - - - - - - - - - - -
- -
n9
See, e.g., Ex. P-1103 at MCJ000254 (1996 MasterCard U.S.
region board minutes stating "with respect to share trends, Mr. Heuer noted that
MasterCard has held its general purpose card dollar volume share over the past
three years, but has experienced some share loss when compared only to Visa");
Ex. P-0750 (1998 letter to Visa U.S.A. CEO Carl Pascarella, per his request,
providing U.S. market share of general purpose cards); Ex. P-0758 at 1 (1999
Visa U.S.A. board document providing "Visa's market share of cards in
circulation of major all-purpose cards"); Ex. P-1180 (1999 Visa U.S.A. board
document calculating "card volume . . . market shares" for general purpose card
brands); Ex. P-0793 at VU 1017663, Ex. P-0709; Stock (Visa U.S.A.) Dep. at
105-13.
- - - - - - - - - - - - - - - - -End Footnotes- - - - - -
- - - - - - - - - - -
Finally, although it is literally true that, in a
general sense, cash and checks compete with general purpose cards as an option
for payment by consumers and that growth in payments via cards takes share from
cash and checks in some instances, cash and checks [**35] do not
drive many of the means of competition in the general purpose card market. In
this respect, Prof. Katz's analogy of the general purpose card market to that
for airplane travel is illustrative. Prof. Katz argues that while it is true
that at the margin there is some competition for customers among planes, trains,
cars and buses, the reality is that airplane travel is a distinct product in
which airlines are the principal drivers of competition. Any airline that had
monopoly power over airline travel could raise prices or limit output without
significant concern about competition from other forms of transportation. The
same holds true for competition among general purpose credit and charge cards.
(
See M. Katz Dir. Test. PP 11, 127.)
Accordingly, because card
consumers have very little sensitivity to price increases in the card market and
because neither consumers nor the defendants view debit, cash and checks as
reasonably interchangeable with credit cards, general purpose cards constitute a
product market.
2. General Purpose Card Network Services Constitute a
Relevant Product Market
More importantly, general purpose card network
services also constitute a product market [**36] because merchant
consumers exhibit little price sensitivity and the networks provide core
services that cannot reasonably be replaced by other sources. General purpose
card networks provide the infrastructure and mechanisms through which general
purpose card transactions are conducted, including the authorization,
settlement, and clearance of transactions. (
See Tr. 3197 (B. Katz, Visa
U.S.A./Visa Int'l); Africk (MasterCard) Dep. at 11-12, 14-19.) Merchant
acceptance of a card brand is also defined and controlled at the system level
and the merchant discount rate is established, directly or indirectly, by the
networks. (
See Tr. 6134-35 (Pindyck, MasterCard); Tr. 2218-19
(Saunders, Household/Fleet); Flanagan (MasterCard) Dep. at 50-51.) These basic
or core functions are indispensably done at the network level. (
See Tr.
5979-80; 5984-85 (Schmalensee).)
Professor Katz also used the Merger
Guidelines price sensitivity test to confirm the existence of a network services
market. He noted that because costs attributable to system services are less
than two [*339] percent of total credit card issuing costs, a ten
percent increase in system service prices would translate to less than a
[**37] 0.2 percent increase in issuers' total costs. Since issuers
-- the buyers of systems services -- earn margins of about 26%, a 0.2 percent
increase in their total costs would have a negligible effect on the
profitability of issuing credit and charge cards. I adopt Prof. Katz's opinion
that there would be no loss to network transaction volume in the face of even a
10% increase in price for network services -- both because banks cannot provide
the core system services themselves and it is implausible that they would exit
the profitable credit and charge card market in response to such a small
increase in price.
Professor Katz recognized that theoretically an
increase in network service prices could also lead to a reduction in network
transaction volume if issuers passed the price increase to downstream consumers
of credit cards, who then responded by switching to other means of payment.
However, since the 0.2% price increase to issuers would result in an even
smaller percentage increase in the prices charged to cardholders, cardholders
would have to have an unrealistically high level of price sensitivity before the
system service price increase would become unprofitable to a hypothetical
[**38] network monopolist. Accordingly, the Guidelines price test
confirms the existence of a credit card network services market.
Moreover, Visa and MasterCard do not dispute that they participate in
the general purpose card network services market, or that in that market they
compete against American Express and Discover as networks. As Visa has
explained, "[Discover] and American Express perform precisely the same 'system'
functions as Visa and MasterCard, they just happen to do it themselves. That
hardly means that there is no competition at that level." (Ex. P-1187H at 24,
n.47; Defs.' Proposed Conclusions of Law P 148.) In fact, Visa identified a
network market of intersystem competition as a relevant market for antitrust
purposes in the
Mountain West litigation and admitted that such
competition impacts consumer welfare, stating "lest there be any confusion, the
ultimate impact of any harm to system level competition is felt by cardholders
and merchants who use or accept general purpose charge cards." n10 Both former
Visa CEO Bennet Katz and Visa's primary expert, Dean Schmalensee, agree that
that position remains true today. (
See Ex. P-1245 at 43; Tr. 3190-91
(B. Katz, [**39] Visa U.S.A./Visa Int'l);
id. at 5985-87
(Schmalensee).) MasterCard also confirmed that systems competition affects
consumer welfare. Professor Pindyck, its expert economist, testified that the
exit of MasterCard from the systems market would result in significant consumer
harm. (
See Tr. 6108, 6113-16, 6120 (Pindyck, MasterCard).)
- - - - - - - - - - - - - - - - - -Footnotes- - - - - - - - - - - - - - - -
- -
n10
See SCFC ILC v. Visa U.S.A., Inc., 819 F.
Supp. 956 (D. Utah 1993),
aff'd in part, rev'd in part, 36 F.3d 958
(10th Cir., 1994) (hereinafter "
Mountain West.") In
Mountain
West the Tenth Circuit considered the application of Visa's By-law 2.06,
which prevented Discover from joining the Visa system to issue Visa cards. The
court affirmed the rule, accepting Visa's arguments that because general purpose
card networks constituted a separate, highly-concentrated market, competition in
that market should not be further diluted by permitting Discover to enter the
Visa network. The value of an additional one of thousands of Visa-branded
issuers to intrasystem competition did not outweigh the effects of having
weakened network or brand level competition through Discover joining the Visa
network.
- - - - - - - - - - - - - - - - -End Footnotes- - - - -
- - - - - - - - - - - - [**40]
3. The United States is the
Relevant Geographic Market
The United States is the appropriate
geographic scope for the general purpose [*340] card product market
and the general purpose card core systems services market for several reasons.
(
See Tr. 3187-88 (B. Katz, Visa U.S.A./Visa Int'l);
id. at
1459 (Hart, Advanta/MasterCard); Ex. P-1235 at P 143.) First, the exclusionary
rules at issue are specific to the United States. Second, many other important
decisions affecting the United States, including pricing, are made by the
associations' U.S. Region Board and committees. (
See Williamson (Visa
Int'l) Dep. at 103-04.) Third, the national card base and acceptance network are
critical assets that a system must possess to compete, because consumers
principally purchase from merchants in the same country. Fourth, significant
competition among issuers -- the buyers of system services -- occurs at the
national level. Lastly, there is a national media market and systems pursue
national promotional strategies. (
See M. Katz. Aff. P 154.)
B. Defendants Have Market Power in the Network Market
The Government claims that defendants have market power in the market
for general [**41] purpose card network services because they have
the power to raise prices and lower output and/or innovation, either jointly or
separately. Market power is defined as the "power to control prices or exclude
competition." (
du Pont, 351 U.S. at 391,
see Kodak,
504 U.S. at 481,
id. at 464 ("ability of a single seller to raise price
and restrict output")
National Collegiate Athletic Ass'n v. Board of Regents
of the Univ. of Okla., 468 U.S. 85, 109 n.38, 82 L. Ed. 2d 70, 104 S. Ct.
2948 (1984) ("Market power is the ability to raise prices above those that would
be charged in a competitive market.");
see also K.M.B. Warehouse
Distribs. v. Walker Mfg. Co., 61 F.3d 123, 129 (2d Cir. 1995) ("the ability
to raise price significantly above the competitive level without losing all of
one's business").)
Market power may be shown by evidence of "specific
conduct indicating the defendant's power to control prices or exclude
competition." (
K.M.B. Warehouse, 61 F.3d at 129.) In this regard,
plaintiff has proven through the testimony of merchants that they cannot refuse
to accept Visa and MasterCard [**42] even in the face of significant
price increases because the cards are such preferred payment methods that
customers would choose not to shop at merchants who do not accept them.
(
See Scully (Target stores) Dep. at 83-85; Rodgers (Saks) Dep. at
49-50, 58-59, 133; Tr. 692 (Zyda, Amazon.com);
id. at 399-400 (Woods,
Publix stores).) In addition, both Visa and MasterCard have recently raised
interchange rates charged to merchants a number of times, without losing a
single merchant customer as a result. (
See Ex. P-1036 at DOJTE000242
(Visa U.S.A. interrogatory response stating that it was aware of no merchant
that had discontinued accepting Visa cards since January 1998 "due, in whole or
in part, to an increase in [Visa U.S.A.'s] interchange rates or an increase in a
merchant discount as a result of an increase in interchange."); Schmidt (Visa
U.S.A.) Dep. at 102; Schall (Visa U.S.A.) Dep. at 86; Beindorff (Visa U.S.A.)
Dep. at 90; Heuer (MasterCard) Dep. at 52, 57-60; Pascarella (Visa U.S.A.) Dep.
at 286-87; Shailesh Mehta (Providian) Dep. at 78-79, 163-64.)
Defendants' ability to price discriminate also illustrates their market
power. Both Visa and MasterCard charge differing [**43] interchange
fees based, in part, on the degree to which a given merchant category needs to
accept general purpose cards. (
See Ex. P-0024 at 0685656 (adopting an
interchange strategy under which "higher increases are recommended in [merchant]
[*341] segments where the strategic value of bankcards is higher.");
see also Schmidt (Visa U.S.A.) Dep. at 100-02, 117-20 (Visa's
interchange pricing strategy considers the price sensitivities of different
merchant segments); Pascarella (Visa U.S.A.) Dep. at 282-83, 285-86.)
Transactions with catalog and Internet merchants, for example, which rely almost
completely on general purpose cards, have higher interchange fees than 'brick
and mortar' merchants. Defendants rationalize this difference by pointing to
increased fraud in these merchant categories, but this explanation is belied by
the fact that the Internet merchant, not Visa/MasterCard or their member banks,
bears virtually all the
risk of loss from fraudulent
transactions. (
See Tr. 686-87, 694 (Zyda, Amazon.com).) Even today,
Amazon's fraud rate is lower than mail-order companies, yet it is charged
(indirectly, through the merchant discount) the same interchange fee as these
mail [**44] order companies. The reality is that Visa and MasterCard
are able to charge substantially different prices for those hundreds of
thousands of merchants who must take credit cards at any price because their
customers insist on using those cards. As will be discussed below, there is also
evidence that the exclusionary rules adopted by the associations reduce output
and consumer choice by denying American Express and Discover the opportunity to
issue cards through bank issuers who issue Visa and MasterCard.
Of
course, even if direct evidence of the ability to raise prices and reduce output
or innovation were absent, it may be presumed that a firm with a large share of
a highly concentrated market with high barriers to entry possesses market power.
(
See Kodak, 504 U.S. at 464 (Market power "ordinarily is
inferred from the seller's possession of a predominant share of the market.");
FTC v. Staples, Inc., 970 F. Supp. 1066, 1081-82 (D.D.C. 1997)
(evidence of market share and entry barriers have commonly been central to
market power analysis.) At least in the absence of countervailing circumstances,
market power, exists when market share is sufficiently [**45] high
and there are significant enough barriers to entry or expansion that the
defendant can charge supracompetitive prices without loss of so many customers
that the pricing becomes unprofitable. (
See, e.g., Southern Pacific
Co. v. AT&T, 238 U.S. App. D.C. 309, 740 F.2d 980, 1001 (D.C. Cir.
1984);
cf. Ryko Mfg. Co. v. Eden Servs., 823 F.2d 1215, 1232
(8th Cir. 1987) (market power analysis);
Ball Memorial Hospital, Inc. v.
Mutual Hospital Ins., Inc., 784 F.2d 1325, 1335-36 (7th Cir. 1986) (same).)
In this case, even a cursory examination of the relevant characteristics
of the network market reveals that whether considered jointly or separately, the
defendants have market power. Visa and MasterCard both have large market shares
in a highly concentrated network market with only four significant competitors.
In 1999 Visa members accounted for approximately 47% of the dollar volume of
credit and charge card transactions and MasterCard members for approximately
26%. American Express accounted for approximately 20% and Discover for
approximately 6%. Visa and MasterCard together control over 73 percent of the
volume of transactions on general [**46] purpose cards in the United
States. In terms of cards issued, they control about 85 percent of the market.
(
See Ex. D-4118.)
Furthermore, there are significant barriers
to entry into the general purpose card network services market. Visa's CEO
described starting a new network as a "monumental" task involving expenditures
and investment of over $ 1 billion. (
See Tr. 5224 (Pascarella, Visa
U.S.A.);
see [*342]
also Dahir (Visa U.S.A.) Dep.
at 200-01 (building a global brand and acceptance network would cost between $ 2
and $ 5 billion).) In addition to the high costs of establishing a network and
developing a brand name a new entrant must also solve the so-called
"chicken-and-egg" problem of developing a merchant acceptance network without an
initial network of cardholders who, in turn, are needed to induce merchants to
accept the system's cards in the first place.
The difficulties
associated with entering the network market are exemplified by the fact that no
company has entered since Discover did so in 1985. Both AT&T and Citibank
conducted entry analyses, but decided it would be unprofitable. (
See M.
Katz Dir. Test. P 181.) John Reed, then co-CEO of Citibank, concluded that
[**47] an entrant would need to capture a 20 to 25 percent market
share to be successful. (
See Reed Dep. at 38-41.) Although the
defendants argue that non-traditional companies, such as AT&T, America
Online, Microsoft and others, including companies offering Internet-based
alternative currencies, should be seen as potential entrants, the evidence shows
otherwise. Visa and MasterCard do not regard these firms as competitors. Rather
they are viewed by the associations as potential allies and partners, posing no
significant threat to defendants' market share in general purpose card
transactions. (
See Fehringer (Visa Int'l) Dep. at 28-29; Ailworth (Visa
U.S.A.) Dep. at 90-93, 105-06.)
The higher the barriers to entry, and
the longer the lags before new entry, the less likely it is that potential
entrants would be able to enter the market in a timely, likely, and sufficient
scale to deter or counteract any anticompetitive restraints. (
See Dep't of
Justice and Fed'l Trade Commn. Merger Guidelines, § 3.0.) Where barriers to
entry are high, such as here, "a monopolist would find it easier to raise prices
because it would be unlikely that a competitor would, or could, enter the
market. [**48] " (
Bon-Ton Stores, Inc. v. May Dept.
Stores, 881 F. Supp. 860, 876 (W.D.N.Y. 1994);
see also Kelco
Disposal Inc. v. Browning-Ferris Indus. of Vermont, Inc., 845 F.2d 404, 408
(2d Cir. 1988) (high barriers to entry shown by fact that only two companies
entered market in eleven year period and significant costs to enter impeded new
entrants);
Fineman v. Armstrong World Indus., 980 F.2d 171, 201-03 (3d
Cir. 1992).)
Finally, Dean Schmalensee's own description of the network
market characteristics aptly makes the point that "there are, at most, five
viable system competitors within the general purpose charge card market and
entry of a new system is quite difficult." (Tr. 5987-88;
see also Ex.
P-1040 at DOJTE000289.)
Because Visa and MasterCard have large shares in
a highly concentrated market with significant barriers to entry, both defendants
have market power in the general purpose card network services market, whether
measured jointly or separately; furthermore plaintiff has demonstrated that both
Visa and MasterCard have raised prices and restricted output without losing
merchant customers.
C. The Rule of Reason and
Unreasonable [**49]
Restraints of Trade
A showing of market power in the relevant market does not alone
establish a Sherman Act violation; rather a showing of market power must be
associated with some form of abusive conduct. In this case the abusive conduct
alleged is the impeding of the competitive process by the associations' dual
governance structure and their exclusionary rules. According to the plaintiff,
dual governance affects the incentives of directors whose banks have a
[*343] substantial interest in the other association, thereby
causing less than vigorous competition between the two largest general purpose
card networks in a highly concentrated market with only a handful of
participants. Plaintiff also alleges that defendants' exclusionary rules
restrain the competitive abilities of the networks that their members do not
own, which not only limits their competitiveness but also allows the
associations and their members to temper the competitive vitality of network and
issuer-level competition. Plaintiff alleges that as a result of these restraints
on the competitive process, consumers are denied the benefits of full
competition, namely innovative and varied products and services as well as a
[**50] marketplace responsive to consumer preferences.
Although the Sherman Act, by its terms, prohibits every agreement "in
restraint of trade," it is clear "that Congress intended to outlaw only
unreasonable restraints." (
State Oil Co. v. Khan, 522 U.S. 3, 10, 139
L. Ed. 2d 199, 118 S. Ct. 275 (1997).) Certain agreements, like price-fixing or
market-division agreements, are condemned as unreasonable
per se.
(
See id., at 10;
Palmer v. BRG of Georgia, Inc., 498
U.S. 46, 112 L. Ed. 2d 349, 111 S. Ct. 401 (1990);
United States v. Topco
Associates, Inc., 405 U.S. 596, 31 L. Ed. 2d 515, 92 S. Ct. 1126 (1972);
United States v. Socony-Vacuum Oil Co., 310 U.S. 150, 84 L. Ed. 1129,
60 S. Ct. 811 (1940).) Other agreements are analyzed under the rule of reason.
Plaintiff and defendants agree that analysis of the defendants' agreements as to
dual governance and their exclusionary rules involves application of the rule of
reason. That rule seeks to "determine whether the restraints in the agreement
are reasonable in light of their actual effects on the market and their
procompetitive justifications." (
Clorox Co. v. Sterling Winthrop,
Inc., 117 F.3d 50, 56 (2d Cir. 1997).) [**51] Any agreement is
unlawful (under the rule of reason) if its restrictive effect on competition is
not reasonably necessary to achieving a "legitimate procompetitive objective,
i.e., an interest in serving consumers through lowering costs,
improving products, etc." (
National Soc'y of Prof'l Eng'rs v.
United States, 435 U.S. 679, 691, 98 S. Ct. 1355, 55 L. Ed. 2d 637
(1978).)
The most full-fledged rule of reason analysis requires that
"the factfinder weigh [ ] all of the circumstances of a case . . . ." (
Continental TV, Inc. v. GTE Sylvania, Inc., 433 U.S. 36, 49, 53 L. Ed.
2d 568, 97 S. Ct. 2549 (1977);
see also State Oil, 522 U.S. at
10 (rule of reason analysis takes into account a variety of factors)) The
Supreme Court's decision in
Chicago Board of Trade v.
United
States, 246 U.S. 231, 62 L. Ed. 683, 38 S. Ct. 242 (1918), still remains
"the classic articulation of how the rule of reason analysis should be
undertaken." (
Capital Imaging Assocs., P.C. v. Mohawk Valley Med. Assoc.,
Inc., 996 F.2d 537, 543 (2d Cir. 1993).) According to the
Chicago Board
of Trade case:
the true test of legality is whether the [**52]
restraint imposed is such as merely regulates and perhaps thereby promotes
competition or whether it is such as may suppress or even destroy competition.
To determine that question the court must ordinarily consider the facts
peculiar to the business to which the restraint is applied; its condition
before and after the restraint was imposed; the nature of the restraint and
its effect, actual or probable. The history of the restraint, the evil
believed to exist, the reason for adopting the particular remedy, the purpose
or end sought to be attained, are all relevant facts. This is not because a
good intention will save an otherwise objectionable regulation or the
[*344] reverse; but because knowledge of intent may help the court
to interpret facts and to predict consequences.
(
Chicago Board, 38 S. Ct. at 244;
see also North American
Soccer League v.
National Football League, 670 F.2d 1249, 1259 (2d
Cir. 1982))
Importantly, the broad sweep of the rule of reason "does not
open the field of antitrust inquiry to any argument in favor of a challenged
restraint that may fall within the realm of reason." (
National Soc'y of
Prof'l Eng'rs, 435 U.S. at 688.) [**53] Rather, the rule of
reason "focuses directly on the challenged restraint's impact on competitive
conditions." (
Id.; see also id. at 691 ("the inquiry mandated
by the Rule of Reason is whether the challenged agreement is one that promotes
competition or one that suppresses competition").)
The extent of the
required analysis, however, depends on the type and circumstances of the
restraint at issue. (
See California Dental Ass'n v. FTC, 526
U.S. 756, 780, 143 L. Ed. 2d 935, 119 S. Ct. 1604 (1999).) For example, where
"the great likelihood of anticompetitive effects [from the restraint at issue]
can easily be ascertained," an elaborate examination of market circumstances is
not required. (
See California Dental Ass'n, 526 U.S. at
770-71;
FTC v. Indiana Fed'n of Dentists, 476 U.S. 447, 459, 90 L. Ed.
2d 445, 106 S. Ct. 2009 (1986);
NCAA v. Board of Regents, 468 U.S. 85,
110, 82 L. Ed. 2d 70, 104 S. Ct. 2948 (1984);
National Soc'y of Prof.
Eng'rs, 435 U.S. at 692-93.) Under this so-called "quick look" analysis,
where "an observer with even a rudimentary understanding of economics could
[**54] conclude that the arrangements in question would have an
anticompetitive effect on customers and markets," a "quick look analysis carries
the day." (
California Dental Ass'n, 526 U.S. at 770.)
The
court need not consider whether this case could have been decided based on a
"quick look" rule of reason analysis. As a practical matter, the parties and the
court have already undertaken a thorough analysis of the alleged restraints and
their impact on the relevant markets; it would make little sense for the court
to disregard any of the evidence presented.
The core of Section 1
inquiry is whether the challenged restraint is "unreasonable,"
i.e.,
whether its anticompetitive effects outweigh its procompetitive effects" (
Atlantic Richfield Co. v. USA Petroleum Co., 495 U.S. 328, 342 & n.
12, 109 L. Ed. 2d 333, 110 S. Ct. 1884 (1990)) and, therefore, "whether the
challenged agreement is one that promotes competition or one that suppresses
competition." (
National Soc'y of Prof. Eng'rs, 435 U.S. at 691);
see California Dental Ass'n, 526 U.S. at 772-73 (Section 1
condemns agreements with "net anticompetitive effect"; agreement
[**55] would be "anticompetitive, not procompetitive" unless "any
costs to competition associated with the elimination of across-the-board
advertising will be outweighed by gains to consumer information (and hence
competition)" from restrictive rule).)
Identifying "anticompetitive
effects" under the rule of reason involves analysis of whether the competitive
process itself has been harmed. (
See Sullivan v. National Football
League, 34 F.3d 1091, 1096-97 (1st Cir. 1994) (defining "anticompetitive
effects" as "injury to competition" or "harm to the competitive process").)
"Restraints on competition [do not constitute antitrust violations unless they]
have or [are] intended to have an effect upon prices in the market or otherwise
. . . deprive purchasers or consumers of the advantages which they derive from
[*345] free competition." (
Apex Hosiery Co. v. Leader, 310
U.S. 469, 500-01, 84 L. Ed. 1311, 60 S. Ct. 982 (1940);
United States v.
Brown Univ., 5 F.3d 658, 668 (3d Cir. 1993) (identifying "reduction in
output, . . . increase in price [and] deterioration in quality" as
anticompetitive effects in rule of reason analysis);
Tunis Bros. Co. v. Ford
Motor Co., 952 F.2d 715, 728 (3d Cir. 1991) [**56] ("An
antitrust plaintiff must prove that challenged conduct affected the prices,
quantity or quality of goods or services.");
Wilk v. American Med.
Ass'n, 895 F.2d 352, 360-62 (7th Cir. 1990) (finding that impeding
consumers' free choice and raising costs of some health care providers were
actual anticompetitive effects).)
Under the rule of reason, the
Government bears the initial burden (by a preponderance of the evidence) of
demonstrating that each restraint has substantial adverse effects on competition
such as an increase in price or a decrease in quality. (
Cf. Capital
Imaging, 996 F.2d at 546 (failure to show increase in price or "any
decrease in quality" insufficient to meet burden of showing effects).) Once that
initial burden is met, defendants bear the burden of coming forward with
evidence of the procompetitive justification(s) for the agreements. If that
burden is met, then the Government must prove either that the restraints are not
reasonably necessary to achieve the procompetitive objectives or that the
restraints' objectives can be achieved in a substantially less exclusionary
manner. (
Id. at 542-43.)
No party disputes [**57]
that antitrust law's concern with the free working of the competitive process
applies with equal force to joint ventures. Although a joint venture may involve
aspects of agreement among competitors to enable a joint venture to function,
agreements among those competitors unrelated to the efficiency of the joint
venture and in particular limiting competition in areas where the competitors
should compete, are subject to scrutiny under the antitrust laws. With these
principles in mind, the court turns first to the associations' dual governance
structures.
III. GOVERNANCE DUALITY IS NOT
ANTICOMPETITIVE A. Definition And History
"Issuance duality" is the situation "in which a single bank issues cards
on two . . . different systems." (M. Katz Dir. Test. P 17.) Plaintiff's expert
asserts that issuance duality is, on balance, procompetitive. (
See id.
P 191.) According to the plaintiff, "governance duality" is the "situation in
which a bank has formal decision-making authority in one system while issuing a
significant percentage of its credit and charge cards on a rival system."
(
Id. P 17.) Plaintiff contends that while issuance duality is
procompetitive, dual governance [**58] is anticompetitive. (
See
id. P 191;
see also Tr. 3645-46 (M. Katz).)
Initially the
card associations were non-dual; their members issued only their own
association's card. In 1971, Visa (then known as NBI) adopted By-law 2.16, which
prohibited Visa members from issuing MasterCard cards or participating in the
MasterCard system. (
See Ex. P-0954 at 4; Tr. 3329 (B. Katz, Visa
U.S.A./Visa Int'l).) However, under the By-law agent banks -- smaller banks that
did not issue Visa cards and instead formed agreements to have larger banks
issue cards to the agent banks' customers -- were permitted to be dual.
(
See Tr. 3329-30 (B. Katz).) One of Visa's members, Arkansas-based
Worthen Bank and Trust Company, objected to competing against an agent bank that
was able to sign merchants for both Visa and MasterCard. Worthen sued Visa,
alleging that the exclusivity provision [*346] violated the
antitrust laws. (
See Ex. P-0954 at 4; Tr. 3330-31 (B. Katz).)
The Eighth Circuit reversed a lower court ruling in favor of Worthen,
holding that the by-law should have been analyzed under the rule of reason, and
remanded the case to the district court. (
See Tr. 3131 (B. Katz, Visa
U.S.A./Visa [**59] Int'l).) Visa nonetheless chose to amend By-law
2.16 to fully prohibit duality, including on the agent bank side. (
See
Tr. 3332 (B. Katz); Ex. P-0954.) Visa wrote the Department of Justice and asked
the Government to endorse amended By-law 2.16 as "a reasonable method of
preserving that competition against the anticompetitive effects of dual
membership." (Ex. P-0954 at 7.)
In October 1975, in a business review
letter, the Department of Justice declined to approve the proposed Visa
exclusivity rule, reasoning that the proposed by-law was too stringent and that
certain of its restrictions on the acquiring side "might well handicap efforts
to create new bank credit card systems and may also diminish competition among
the banks in various markets." (Ex. P-0955 at 2-3.) Although the Government did
"not have the same criticism of the proposed rule" with regard to dual issuance,
the Government emphasized that its views were based only on the state of the
market at that time, reserving the right to bring an enforcement action if
circumstances changed. (Ex. P-0955; Tr. 3106-07 (B. Katz).) Following the
business review letter, Visa attempted to permit duality on the acquiring side
only, [**60] but quickly found it impractical. It therefore dropped
its exclusivity requirement completely and allowed Visa members to become dual
issuers. (Tr. 3108 & 3333-35 (B. Katz).)
After Visa eliminated its
exclusivity rule, dual issuance spread rapidly, particularly among larger banks.
In February 1977, Visa again raised its concerns with Justice Department
officials, noting the prevalence of dual issuance, the movement toward common
operations and marketing and increasing concerns about confidentiality issues.
(
See Tr. 3340-42 (B. Katz); Ex. D-0161, attached letter at 2-3.) In
response, the Government "expressed no adverse opinion" about "the rush toward
dual issuance." It instead indicated that "it perceived bank-to-bank competition
of utmost importance" and "any
risks to be taken should be to
system-to-system competition." (Ex. D-1714 at VUTE0002801; Ex. D-0161 at 2;
see also Tr. 3344-45 (B. Katz, Visa U.S.A./Visa Int'l).) The Government
informed Visa that it "[did] not intend to reverse its present policy unless it
sees substantial adverse effects on competition for cardholders and merchants
attributable to duality." (Ex. D-0161 at 2.) Within a year, 20 of the 25 largest
[**61] commercial banks were dual and dual issuers were responsible
for almost 70 percent of Visa's sales volume. (
See Ex. D-1714 at
VUTE0002803.)
MasterCard, unlike Visa, has always maintained that
duality is procompetitive, contributing to the growth, efficiency and
competitiveness of the associations. Duality afforded members of the
associations flexibility that promoted efficiencies, facilitated coordination on
necessary standards and created benefits for banks and consumers. (
See
Schmalensee Dir. Test. at 48-52.) As Visa grew to be the association with the
larger market share, duality became particularly important for the viability of
MasterCard, as the smaller and more vulnerable association, as well as for
member financial institutions. (
See Pindyck Dir. Test. at PP 11,
81-83.) Duality gave MasterCard the opportunity to obtain business from members
which otherwise might only issue cards under the Visa brand. (
See id.
at PP 80-83; Tr. 2072; [*347] 2091-2092, 2095-96, (Boudreau, Chase);
Fairbank (Capital One) Dep. at 63-64, 71, 191-193.)
By 1986 about
two-thirds of the 100 largest bank credit card issuers had at least 25 percent
of their cards on each system. (
See Ex. [**62] D-3054.)
This resulted in dual members who had strong financial interests in making sure
that both card brands worked efficiently with each bank's back office
operations. (
See Tr. 3112-15 (B. Katz, Visa U.S.A./Visa Int'l).)
As a logical outgrowth of dual issuance and ownership, the Directors of
the associations' Boards consisted primarily of representatives of member banks
with substantial card portfolios of both associations. The Government claims
that this dual governance structure caused anticompetitive effects in the
network services market because the overlapping financial interests of dual
governors reduced their incentives to compete against their other card product
and as a result they sometimes prevented management from competing with the
other association card brand.
In this regard, it is worth noting that
the Government alleges that dual governance is the result of separate
conspiracies between each association and its members. (
See Cmplt. P
155.) The Complaint does not allege a conspiracy between the two associations.
In the context of the specific claims of Count One, the Government has the
burden of establishing that MasterCard and one or more of its members
[**63] and, separately, Visa and one or more of its members,
consciously committed to place "non-dedicated" members on its board in order to
limit competition between the two associations. (
See AD/SAT v.
Associated Press, 181 F.3d 216, 234 (2d Cir. 1999) (stating that "an
antitrust plaintiff must present evidence tending to show that association
members, in their individual capacities, consciously committed themselves to a
common scheme designed to achieve an unlawful objective.") The court finds no
evidence of such conscious commitment.
B. The Government's
Examples of Consumer Harm from Reduced Competition Plaintiff
relies in part on four specific examples of allegedly anticompetitive behavior
in support of its theory that dual governance has blunted innovation in the
credit and charge card market. The centerpiece of its proof on innovation is the
claim that if MasterCard truly competed with Visa, it would have moved forward
in the 1980's with plans to convert credit cards from the prevailing magnetic
stripe technology to "smart" cards with embedded computer chips. However the
record on smart cards does not support the plaintiff's theory that dual
governance blunted [**64] innovation competition between MasterCard
and Visa. In fact, there is no credible evidence that their individual decisions
not to implement smart cards were linked in any way to governance duality.
Rather, the proof at trial demonstrated that smart cards were not implemented in
the 1980s because the associations believed that there was no business case for
smart cards in light of the enormous investment that association members and
merchants would have had to make in order to place smart card terminals at the
point of sale.
1. Smart Cards
A smart card is a plastic card
containing an embedded computer chip capable of performing calculations and
storing data. The payment processing functions performed on a smart card
substitute for some of the functions that can be performed on a central
mainframe computer using a magnetic stripe card. (
See Tr. 454 (Elliot,
MasterCard).) When MasterCard [*348] began to consider converting
from magnetic stripe technology to chip or integrated circuit cards in 1984, it
focused on them primarily as a security measure which would reduce fraud and
credit losses. As of the mid-1980s, however, substantial investments had already
been made in increasing "on-line" [**65] authorizations and
controlling fraud. (
See Russell (Visa U.S.A.) Dep. at 24-28 &
32-33.) Thus, the incremental gains from chip cards as a means of controlling
fraud and credit losses, and increasing authorizations, were limited. Moreover,
the costs of replacing the existing magnetic stripe infrastructure would have
been substantial. Merchants -- whose cooperation and financial support for a
migration to chip technology were crucial to its success -- did not believe that
the extra effort and costs of processing chip cards would be justified by any
real benefit over the recently installed magnetic stripe terminals.
(
See Rapp (Visa U.S.A.) Dir. Test. at 27;
see also Ex. P-0231
at JE000064.) Card issuers also resisted the new technology, unconvinced that a
business case existed. (
See Ex. D-0049 at BAH02160; Rapp Dir. Test. at
25-27; Tr. 5542:1-25 (Rapp).) As a result, in the 1980s Visa and MasterCard
concluded, after independent and joint analyses, that the significant costs of
chip technology outweighed its limited benefits in the United States.
The Government's principal witness, John Elliott, was hired in 1984 as
MasterCard's Executive Vice President of Electronic Services. [**66]
He led a project to evaluate smart cards as an anti-counterfeit device.
Throughout 1985 Elliott hired several consulting firms and ran pilots of
competing smart card systems. (
See Tr. 441-042, 529, 454-457, 459-60
(Elliott).) Despite a number of promotional activities engaged in by Elliott and
then-CEO Russell Hogg in the fall of 1985 through the spring of 1986, the record
is clear that MasterCard had not yet reached any conclusions regarding the
financial business case for smart cards. (
See Ex. P-1195; Tr. 471-72;
514-519 (Elliott).)
MasterCard commissioned a study by consultants
Edgar, Dunn & Conover ("Edgar, Dunn"), regarding the economic feasibility of
implementing smart cards in the US or worldwide. The Edgar, Dunn study was
completed in 1987 and concluded that a smart card implementation would have cost
MasterCard members $ 1.3 billion. (
See Ex. D-0345 at JE000163; Tr. 533,
563-564; 578 (Elliott).) If MasterCard were to implement the smart card project
alone on an international basis, the costs savings would not have justified the
investment -- MasterCard would have lost $ 200-220 million. (
See Ex.
D-0345 at JE 000169; Tr. 518-519 (Elliott).) Edgar, Dunn further
[**67] projected that if MasterCard were to implement the smart card
project alone on a U.S.-only basis, for a cost to members of a billion dollars,
there would have been only a modest profit generated. (
See Ex. D-0345
at JE000169; Ex. P-0231 at JE000114; Tr. 577-78 (Elliott, MasterCard).) On the
other hand, the study projected the returns to a joint MasterCard/Visa
implementation to be significantly higher and profitable. (
See Ex.
D-0345 at JE000169; Ex. P-0231 at JE000114; Tr. 538 (Elliott).) n11
- - - - - - - - - - - - - - - - - -Footnotes- - - - - - - - - - - - - - - -
- -
n11 Elliott criticized the Edgar Dunn study and MasterCard generally
for considering only cost savings and for failing to consider the revenue
potential that might flow from smart cards. (
See Tr. 481-82 (Elliott).)
Elliott, however, was not involved in any respect with the marketing side of the
analysis and did not know whether any revenue analysis was conducted by anyone
else at MasterCard. (
See id.; see also Tr. 532-33 & 514.) There is
thus no evidence that consideration of the revenue potential might have yielded
a business case for MasterCard proceeding with smart cards.
- - -
- - - - - - - - - - - - - -End Footnotes- - - - - - - - - - - - - - - - -
[**68] [*349]
In January 1987, John Elliott
presented a proposal to the MasterCard Executive Committee, relying in part on
the Edgar, Dunn study, that recommended that MasterCard proceed jointly with
Visa on smart cards. (
See Ex. P-0231 at JE000117; Tr. 483 (Elliott).)
Based on Elliott's January 1987 presentation, the MasterCard executive Committee
directed then-CEO Russell Hogg to contact Visa's CEO Charles Russell to consider
the possibility of proceeding jointly with smart cards. (
See Tr. 501
(Elliott).) However, at trial Elliott testified that he believed that MasterCard
should have implemented smart cards alone and that the decision not to do so was
related to dual governance. I find this testimony to be wholly unreliable, as
Mr. Elliot exhibited an obvious bias against MasterCard and a complete lack of
objectivity on the subject of smart cards throughout his testimony.
(
See Tr. 487-95.) Mr. Elliott has enjoyed a lucrative employment
relationship with American Express both before and during the investigation
stage of this action. Elliot's consulting agreement with American Express
provided that between March of 1998 and March of 1999, he would be paid $ 42,000
per month without [**69] regard to whether he was actually called on
to provide services. During that period, Elliot participated in one meeting and
two phone calls with the Department of Justice. He was paid a total of $ 504,000
under the agreement. (
See Tr. 519-523.)
Moreover, I credit the
testimony of Pete Hart and Ed Hogan, corroborated by the slide presentation
Elliott himself made to the Executive Committee when he worked at MasterCard,
that MasterCard management believed (and proposed to the Executive Committee)
that based on economies of scale and the large investment required, smart card
implementation should go forward, if at all, in conjunction with Visa and
possibly others. (
See Tr. 1398 (Hart, Advanta/MasterCard); Hogan
(MasterCard) Dep. at 223-24; Ex. P-0231 at JE000117-118.) n12
- -
- - - - - - - - - - - - - - - -Footnotes- - - - - - - - - - - - - - - - - -
n12 Elliott also claimed at trial that Hart expressed concern in a
conversation over 13 years ago that MasterCard's smart card project might harm
his Visa portfolio. (
See Tr. 565-67; 585-87 (Elliott).) I reject this
testimony and credit the testimony of Hart, who stated that such a conversation
never occurred and that his only concern regarding MasterCard's smart card
project related to his belief that there was no business case for smart cards.
(
See Tr. 1395-96; 1398 (Hart, Advanta/MasterCard).) I also credit
Hart's testimony that when he was on the Board of Directors and Executive
Committee of MasterCard from 1983 to 1988, he never attended a meeting where a
Board member encouraged MasterCard to slow down its smart card program in order
to avoid gaining a competitive advantage over Visa. (
See Tr. 1273-74
& 1396 (Hart).) The only other members John Elliott implicated as being
opposed to MasterCard pursuing smart cards were large issuers who were
not on the MasterCard Board or the Executive Committee. (
See
Tr. 576 (Elliott).)
- - - - - - - - - - - - - - - - -End
Footnotes- - - - - - - - - - - - - - - - - [**70]
Independent of MasterCard, Visa International had already concluded in a
1985 study that there was no business justification for Visa International to
mandate a global migration to chip technology. The study showed high costs of
operating a chip card system and small gains from reducing losses due to lost,
stolen and counterfeit cards. (
See Ex. D-0223 at BAH1290 & 1350;
see also Tr. at 4691-4694 (Boston, Visa Int'l); Russell (Visa U.S.A.)
Dep. at 179-82.) In January 1987, Visa U.S.A.'s Board also considered the merits
of MasterCard's publicly stated plan and concluded that a conversion to smart
cards was not justified at that time. (
See P-0599 at VISA00796; Tr.
3213 (B. Katz, Visa U.S.A./Visa Int'l).)
In 1987, the CEOs of Visa and
MasterCard met and decided to hire an independent [*350] consultant
to analyze the economic feasibility of implementing smart cards. (
See
Tr. 501-503 (Elliott).) Booz, Allen and Hamilton concluded that there was no
business case for MasterCard and Visa proceeding jointly or alone on smart
cards; that even a joint implementation would have been unprofitable, and
recommended that the associations not pursue smart cards. (
See Tr. at
582-83 (Elliott); [**71] Ex. D-0346 at 0346009.)
Plaintiff's
expert concedes that there is no direct evidence linking "dual governance" to
MasterCard's decision not to implement smart cards in the 1980s. (
See
Tr. 3981-82 (M. Katz).) Indeed, Professor Katz does not assert that it was
inappropriate for MasterCard and Visa to pursue smart cards jointly. Rather, he
concedes that "due to economies of scale, the business case for chip cards was
in some ways stronger if more systems made use of the chip technology and the
terminals that would be located on merchants' premises. Thus, even if MasterCard
and Visa were true arm's-length competitors, MasterCard could have had an
interest in Visa proceeding with chip card introduction." (M. Katz Dir. Test. P
232.)
In 1994, at the request of its European members, MasterCard once
again reviewed the potential for smart cards. (
See Hogan (MasterCard)
Dep. at 229-230; Tr.1894 (Lockhart, MasterCard); Ex. P-1116; Ex. P-0356.) Edgar,
Dunn prepared an analysis finding possible cost savings to MasterCard members
that could result from the implementation of smart cards. (
See Ex.
P-1116.) Despite senior management's belief that the Edgar, Dunn study was based
on faulty [**72] assumptions, the Board resolved unanimously to fund
the building of a smart card infrastructure, including setting industry-wide
standards and developing specifications for various technical aspects of a smart
card-based payment transaction. (
See Tr. 1844-45 & 1905-06
(Lockhart, MasterCard); Hogan (MasterCard) Dep. at 230-31; Ex. P-0356.)
Even by March 20, 1996, MasterCard management reported to the Board that
there still was not a viable business case for smart card deployment in the
United States. (
See Ex. D-2784 at 2784009.) Management did believe,
however, that in some regions of the world, MasterCard could have a business
case to introduce smart cards. (
See Tr. 1907-08 (Lockhart).) Thus,
MasterCard began exploring the possibility of investing in Mondex International,
a smart card technology company. The MasterCard International Board voted
unanimously to acquire a 51 percent interest in Mondex in November 1996.
(
See Ex. D-4199.)
Like MasterCard, Visa U.S.A. has the
technology for chip cards, but it has "not been able to find a cogent business
case or business model to develop the chip [card]." (Pascarella (Visa U.S.A.)
Dep. at 272;
see also Beindorff (Visa [**73] U.S.A.) Dep.
at 114-15, 170-72 & 192-93.) With the exception of John Elliott, every
witness to testify on the subject of smart cards has stated that he is unaware
of any viable business case for the widespread deployment of smart cards in the
United States. (
See e.g., Tr. 2227-28 (Saunders, Household/Fleet), Tr.
2383 & 2539; (Chenault, American Express); Tr. 1907 (Lockhart, MasterCard);
Tr. 1346 (Hart, Advanta/MasterCard); Wankmueller (MasterCard) Dep. at 20-21;
see also Tr. 2855-56 (Golub, American Express); Tr. 3064-65 (Nelms,
Discover); Krumme (JCB) Dep. at 27-29.) More than a decade after Elliot
advocated the use of smart cards, neither Visa nor MasterCard has been able to
demonstrate a viable business case for the wide-scale implementation of smart
cards in the United States. This is so even though advances in
[*351] technology and standard-setting have eliminated or reduced
certain of the obstacles to the early development of smart cards. Impediments
remain, most notably cost and cost-bearing issues relating to wide-scale
point-of-sale reterminalization. (
See Tr. 5355-56 (Williamson, Visa
Int'l).)
Only recently have American Express and certain individual bank
card issuers [**74] begun to launch chip card programs in the United
States. Those programs are limited to use on the Internet, not at the point of
sale, so as to avoid the costs of merchant reterminalization. (
See Tr.
4751-52, (Knox, Visa U.S.A.);
In Camera Tr. 2252-55 (Saunders,
Household/Fleet).) They require bringing the technology directly to the consumer
in the form of a card reader to be used with the consumer's computer for card
use on the Internet. (
See Tr. 2752-53 (Golub, American Express); Tr.
3994-95 (M. Katz).)
Despite the overwhelming evidence that legitimate
business considerations drove the associations' decision-making on smart cards,
Professor Katz opined that there are "several facts that suggest the process and
outcome were distorted by dual governance." (M. Katz Dir. Test. P 232.) First,
Prof. Katz points to the fact that in quantitative studies prepared by
MasterCard and its consultants, MasterCard did not count any potential improved
competitive position relative to Visa as an advantage. (
Id.) However,
it would be illogical for MasterCard to attribute any share-shifting benefit to
pursuing a smart card initiative on its own. MasterCard had just concluded that
even [**75] if all MasterCard and Visa issuers invested in smart
card terminals its issuers would lose money.
Second, Prof. Katz pointed
to the fact that MasterCard did not partner with American Express to combine
scale and strengthen the business case for chip cards after Visa decided not to
move ahead. (
Id. at 233) Given the results of the Booz, Allen study
that it would have been unprofitable to the membership for MasterCard and Visa
to jointly pursue smart cards, Professor Katz fails to explain why it could
possibly have been profitable to the membership for MasterCard and American
Express to pursue the implementation of smart cards.
Finally,
plaintiff's expert points to Elliott's assertion "that banks in countries that
did not have dual governance favored the introduction of chip cards as a means
of gaining competitive advantage relative to Visa and its issuers, while U.S.
members did not." (Tr. 3675-77 (M. Katz);
see M. Katz Dir. Test. P
233.) There is no evidence, however, that non-U.S. banks favored chip cards
because they were from countries without dual governance. And Elliott himself
conceded that international members wanted MasterCard to proceed with smart
cards [**76] because "international members had, in many countries,
received Government mandates that indicated an endorsement of chip card
technology. . . .[and] they had, in several countries, had their competing banks
already involved in the issuance of a smart card." (Tr. 628-29 (Elliott).)
Furthermore, Professor Katz acknowledged that "chip cards have come out in
places that have been characterized and I believe do have higher
telecommunications costs." (Tr. 3678-79 (M.Katz).)
Plaintiff's theory of
competitive distortion also is inconsistent with the unanimous vote by
MasterCard's Global Board to permit MasterCard to acquire a controlling interest
in Mondex International for a commitment of over $ 150 million. (
See
Ex. D-2796 at 2796048-2796019.)The trial record demonstrates that MasterCard
felt competitively disadvantaged with its internal chip development, and
acquired a controlling interest in Mondex so that it could [*352]
compete against Visa and others. (
See Tr. 1916-17 (Lockhart,
MasterCard).) The MasterCard Global Board understood that one of the reasons for
MasterCard's desire to acquire a controlling interest in Mondex was to attack or
compete with Visa. (
See Tr. 1903 (Lockhart). [**77] ) At no
point in time did any member of the MasterCard Board attempt to stop the Mondex
acquisition to avoid harm to its Visa portfolio. (
See Tr. at 1913
(Lockhart).)
Plaintiff's theory also fails to account for the fact that
Visa and MasterCard currently have competing approaches to smart card
technology. Visa's Open Platform program is based on Sun Microsystems' Java
technology. (
See Tr. at 3922 (M. Katz).) Visa invited other companies
to participate in its Open Platform; Microsoft and British Telecom are members
of the efforts. Recently American Express has switched to the Open Platform.
(
See Schapp (Visa Int'l) Litigation Dep. at 24-25.) MasterCard declined
Visa's invitation to join; MasterCard continues to invest in and rely upon the
Mondex technology for its smart card plans. Shortly after acquiring Mondex
MasterCard created an industry Consortium to which it dedicated the Multos
operating system for future development. (
See Tr. 1917 (Lockhart);
Jacobs (MasterCard) Dep. at 127-28.) American Express joined initially (but as
noted above has now switched to Open Platform) and Discover continues to
cooperate with MasterCard and others in the MAOSCO Consortium. Visa
[**78] is not a member of this Consortium. (
See Jacobs
(MasterCard) Dep. at 129, 182-83; Mannion (Discover) Dep. at 180; Gauthier (Visa
U.S.A.) Dep. at 109-11.)
Plaintiff has also failed to demonstrate that
MasterCard's decision not to pursue smart card implementation alone generated
any adverse consumer welfare effects. Professor Katz conceded that he reached no
conclusion as to whether there was in fact a business case for smart cards in
the 1980s or whether smart cards would have succeeded in the market place to the
benefit of consumers. (
See Tr. 3667 (M. Katz).) He testified merely as
to his belief that the decision-making process had been affected in some way.
(
See id. at 3666-67 (M. Katz).) He further admitted that the assertion,
made at the Press Conference announcing this lawsuit, that smart cards have been
delayed by a decade because of dual governance "is an oversimplification." (Tr.
3666 (M. Katz).) Finally, to the extent that chip cards would have reduced
credit and fraud losses generally, John Elliott conceded modifications to
magnetic stripe technology and other advances, have greatly reduced credit and
fraud losses as a percentage of transaction volume. (
See
[**79] Tr. 549, 598 (Elliott, MasterCard).)
In support of
its assertion that but for dual governance the world would be more competitive
with respect to smart cards, plaintiff points only to the fact that consumers
had to rely on American Express to innovate through its Blue Card. First, Blue
does not have point of sale functionality, making the cost-benefit analysis of
Blue quite different from the business case of smart cards functional at the
point of sale. (
See Tr. 793-95, (McCurdy, American Express); Tr.
2752-53 (Golub, American Express).) Second, MasterCard and Visa, independently,
have made possible the technologies used in Blue. As noted, American Express
initially relied on the Multos operating system which was developed by Mondex
International in cooperation with, and supported financially by, MasterCard. Now
American Express uses Visa's Open Platform. (
See Tr. 4807-08 (Knox,
Visa U.S.A.); Tr. 1039-40 (McCurdy, American Express).)
Plaintiff simply
has not met its burden of proving that the associations' respective
[*353] decisions not to implement smart cards in the United States
were linked in any way to anticompetitive behavior in general or to dual
governance in particular. [**80]
2. Secure Electronic
Transactions Over The Internet
In April 1995, Visa entered into an
agreement with Microsoft to develop a global standard called Secure Transaction
Technology ("STT") to secure e-commerce payments. (
See Ex. D-0052.)
Current and former Visa officials assert that the specifications were intended
to be open and publicly available, although Visa hoped to achieve a competitive
advantage with STT by being the first to market. (
See Tr. 3445-46 (B.
Katz, Visa U.S.A./International); Tr. 4630 (Herz, Visa Int'l); Herz Dep. at 162)
Visa International and Microsoft also agreed that Microsoft would develop
proprietary software products compliant with the specifications and receive a
per transaction fee. (
See Ex. D-0052; M. Katz Dir. Test. P 235.)
In the summer of 1995, Visa International publicly announced its
commitment to the development of an open payment security standard and through
at least August 1995, Visa and MasterCard engaged in meetings and discussion to
work toward a common standard. (
See Tr. 4625, 4632 (Herz, Visa Int'l).)
MasterCard CEO Eugene Lockhart wrote to Visa in August 1995 asking for their
cooperation on a common protocol for Internet [**81] Security. When
MasterCard refused to endorse the STT standard and ceased negotiations in
September 1995, Visa International and Microsoft announced their standard at a
press conference and published the STT protocol on the Internet. (
See
Tr. 4632-33 (Herz).)
According to Lockhart, MasterCard was concerned
that the protocol that Visa and Microsoft were working on was not truly open
because the specification did not disclose the application program interfaces to
the Windows operating system, and favored a Microsoft application. In his view,
STT would not have been an open, published standard because others could not
read it and then write compatible application programs. (
See Tr. 1926
(Lockhart, MasterCard);
see also Ex. P-0405 at MCJ 2774923-24.)
After the publication of STT, MasterCard, member banks, software vendors
and technology companies including IBM and Netscape, who shared MasterCard's
concerns that the Visa/Microsoft standard might not be open, non-proprietary and
interoperable, began working toward a security standard of their own.
(
See Wankmeuller (MasterCard) Dep. at 46-47.) Within several weeks of
the Visa Microsoft publication of STT, MasterCard published [**82]
its Secure Electronic Payment Protocol ("SEPP") on the Internet. (
See
Tr. 3258 (B.Katz, Visa U.S.A./Visa Int'l); Tr. 4638 (Herz, Visa Int'l).)
In light of the now separate efforts of MasterCard and Visa, member
banks and technology companies became concerned about the prospect of having two
de facto standards in the marketplace; they wanted instead a common
technical standard for interchange, settlement, authorization and secured
transmission of transactions over the Internet. (
See Tr. 1939-40
(Lockhart, MasterCard);
see also Ex. D-3170.) Dual issuers perceived
two different technologies as costly and inefficient. (
See Tr. 3521-23
(B. Katz, Visa); Dimsey (MasterCard/MBNA) Dep. at 401; Tr. 4638-41 (Herz).) Two
different payment systems would require dual issuer banks to implement two
standards to accept transactions. Merchants would have to have two different
technologies at the market place, and consumers' software would have to
accommodate both standards. In sum, multiple [*354] standards would
have caused duplicate costs for all parties. (
See Tr. 4639-42; and
4686-90 (Herz).)
Pressure from all of these players in the industry
pushed Visa and MasterCard to resume [**83] working together to
create a joint specification based on the STT and SEPP specifications that
ultimately became known as Secure Electronic Transaction ("SET") technology.
(
See Lewis (Visa Int'l) Dep. at 116-17; Hogan (MasterCard) Dep. at
149-52.) SET took the best of each specification "so the result was that SET was
significantly better from a technical design perspective than either of the
predecessors had been." (Lewis Dep. at 117.)
Shortly after the release
of SET in February 1996, Visa, MasterCard and other participants in the SET
consortium solicited comments on the standard. American Express noted a specific
requirement necessary to support the unique way in which American Express
authorized transactions. Recognizing that a global standard needed to support
business requirements of all payment brands around the world, the consortium
changed the specification to include the American Express requirement.
(
See Tr. 4649-50 (Herz, Visa Int'l).) In December 1997 the first
commercial production transaction involving the SET technology occurred; at
around the same time the consortium formed a joint venture called SETCo to
continue the development of the standard. (
See [**84] Tr.
4646-47 (Herz); Tr. 1940 (Lockhart, MasterCard).) American Express initially
declined to join, but currently sits on the SETCo technical advisory board,
permitting it to participate in directing the future of the standard.
(
See Lewis (Visa Int'l) Dep. at 151-52.) American Express has adopted
the SET standard, meaning that merchants and cardholders can use SET with
American Express transactions. (
See Wankmueller (MasterCard) Dep. at
264-66.) Discover also declined to join as an equity holder. (
See id.
at 266.)
The plaintiff points to this chronology and to the statements
of Visa executives Bennet Katz, Carl Pascarella and others to support its claim
that Visa's agreement to cooperate with MasterCard both delayed the
implementation of an Internet security standard and was caused by dual
governance. Plaintiff and its expert, however, have established no causal link
between dual governance and any delay in implementing an Internet security
standard.
As an initial matter, MasterCard never voted on Internet
security standards at either the Board level or in any decision-making
committee. Nor is there any evidence that "non-dedicated" directors of either
MasterCard or Visa [**85] pushed the associations to cooperate in
order to prevent either from gaining a competitive advantage over the other.
Although plaintiff does correctly point out that two Visa directors at a Board
meeting in October 1995 expressed a "need for a single standard," the minutes of
the meeting reveal nothing to support plaintiff's claims that those directors
were motivated by concerns about harm to their MasterCard portfolios if Visa
were to independently market its Internet security technology. (
See Ex.
P-0770.)
The court finds that to the extent that dual-issuing member
banks wanted MasterCard and Visa to work together in this area, the dynamic was
driven by the nature of dual membership and dual issuance, not dual governance.
There is no evidence that dedicated Visa issuers were more in favor of Visa
pursuing a separate secured electronic transaction standard than non-dedicated
issuers. (
See Tr. 3699 (M. Katz).) The record reflects only that all
banks had an interest in a single standard and in investing in a single
infrastructure [*355] to support that standard, regardless of how
heavily weighted their portfolios were toward one association or the other.
(
See Tr. 4640 (Herz, Visa [**86] Int'l).)
The court
also finds that the statements of Carl Pascarella (that he was forced to "come
back" and work with MasterCard rather than pursuing a competitive advantage for
Visa); of Bennet Katz before the FTC (MasterCard is trying to delay the process
because it is behind Visa) and of Visa International in its submission to the
European authorities (Visa and MasterCard's
members put pressure on
them to work together to develop a common technical standard) further reflect
the operation of dual issuance and dual membership, rather than any
anticompetitive conduct by dual board members. (
See M. Katz Dir. Test.
at P 236; Pascarella (Visa U.S.A.) CID Dep. at 169; Dep. at 106-113; P-0901; Ex.
P-0727 at VU 396161).) Dual issuers understandably prefer a single set of back
room procedures for all brands that they issue because multiple standards are
inefficient and costly. (
See Tr. 4674 (Hertz, Visa Int'l).) Indeed,
Professor Katz conceded that the "banks would like some processes to be
standardized ... [and] the desire for there to be some standardization is dual
issuance." (Tr. at 3696:10-21 (M. Katz).) He further admitted that the entire
industry -- merchants, cardholders, [**87] software vendors and
banks -- saw value in having a single standard for an Internet security
protocol. (
See Tr. at 3696-97 (M.Katz).)
Plaintiff also has
failed to introduce any evidence of consumer harm arising from the associations'
pursuit of a joint security standard. In its Complaint, plaintiff alleges that
the introduction of an Internet security standard was delayed as a result of
MasterCard and Visa's joint activity. (
See Cmplt. P 94). The entire
period of alleged delay, however, is about four months. Microsoft and Visa
announced the availability of STT in late September 1995. (
See Herz
(Visa Int'l) Dep. at 15.) The joint Visa MasterCard specification, SET, was
available by February 1996. (
See Lewis (Visa Int'l) Dep. at 117.)
It is impossible to predict whether STT could have been brought to
market any more quickly than SET; after its September announcement it still had
to go through industry comment, revision, testing, commercial roll-out and
adoption. (
See Tr. 4648 (Herz).) Furthermore, it is unlikely that STT
would have succeeded in becoming adopted in the marketplace, in light of the
fact that SET, which comprises the best features of STT, has not.
[**88] It is undisputed that SET has been a commercial failure and
has not been implemented on a wide-scale basis. (
See Tr. 3255 (B. Katz,
Visa U.S.A./Int'l); Tr. 4002 (M. Katz); Beindorff (Visa U.S.A.) Dep. at 186-87.)
One of the main reasons for the lack of penetration of SET is the success of the
alternative SSL technology available to consumers from Netscape. (
See
Tr. 3698-99 (M. Katz).) Consumers and merchants are able to implement SSL at no
cost and without any involvement by issuers, acquirers or the associations.
(
See Tr. 4001-03 (M. Katz).) Neither banks nor merchants have been
persuaded that the investment in SET is justified by savings in fraud reduction
or increases in incremental sales as a result of increased consumer confidence
in the Internet market. (
See id. at 4654;
see also Beindorff
(Visa U.S.A.) Dep. at 186-87 (there is no business case for SET as a security
mechanism on the Internet; most merchants use and are satisfied with SSL).)
Currently consumer demand for Internet security has been satisfied by this and
other alternative competing products. (
See Pindyck Dir. Test. at P
116.) [*356]
Even if plaintiff is correct in asserting that
cooperation and [**89] standardization in this area caused the
security standard to come to market later than it would have, the introduction
of two conflicting standards could have negatively impacted consumer welfare to
a greater degree than any delay resulting from cooperation between MasterCard
and Visa. As plaintiff's expert concedes, it is desirable to have some
cooperation in setting the standards for the development of security technology
for e-commerce. (
See Tr. 3693 (M. Katz).) Plaintiff has not shown that
these procompetitive effects were outweighed by the alleged four month delay in
bringing the product to market. These facts support Professor Pindyck's opinion
that there simply is no evidence of consumer harm arising from the preference of
the associations to develop a joint security standard. (
See Pindyck
Dir. Test. at P 116.)
3. Comparative Advertising
Plaintiff
asserts that the dual governance structure of the associations historically has
diminished comparative advertising. The court finds that Visa and MasterCard
have generally refrained from naming each other in their ads and that on one
occasion (the "Sisters" ad campaign) MasterCard did not name Visa in its
advertising [**90] at the insistence of its U.S. Region Business
Committee. The record also demonstrates, however, that throughout the years the
associations had legitimate business reasons not to engage in comparative
advertising and that currently and for some time advertising between the two
associations has been highly competitive. Moreover, the court finds that no
significant consumer harm arose from the 1992 "Sisters" ad decision.
The
statements of former executives of Visa and MasterCard, Bennet Katz and Pete
Hart, do establish that historically the associations have not attacked each
other in their advertising in part because of "duality" or the "common interests
of the associations." (Tr. 3192 (B. Katz, Visa U.S.A./Visa Int'l);
see
Ex. P-1042 at DOJTE000361; Tr. 1321 (Hart, Advanta/Mastercard).) Indeed, this
was the policy of each association. (
See P-0005 at 0014848; P-1212 at
MCJ 2827244.) The testimony of Charles Russell, a former Visa CEO, corroborates
this. (
See Russell (Visa U.S.A.) Dep. at 116-17.)
The lack of
comparison was also due in part, however, to the beliefs of management at
MasterCard and Visa, as well as at American Express and Discover, that
comparative advertising [**91] is not a superior method for brand
promotion. Gene Lockhart testified that as CEO of MasterCard during 1995 and
1996, he chose not to name Visa in MasterCard ads because "I don't think you
should spend your advertising money advertising somebody else's brand." (Tr.
2028 (Lockhart, MasterCard);
see also id. at 3122 (B. Katz, Visa
U.S.A./Visa Int'l) ("I'm not one that believes a lot in comparative advertising
... it made no sense to compare ourselves against a company that had a worse
image than ourselves"); Hochschild (Discover) Dep. at 32-33 (comparative
advertising was "not the strongest strategy"); Flanagan (MasterCard) Litigation
Dep. at 61-2 ("We feel there are stronger ways to talk about our strength and
superiority"); Child (MasterCard) Dep. at 125 (comparative advertising confusing
to the consumer).)
There had also been a number of earlier legal
disputes between MasterCard and both American Express and Visa relating to
comparative advertising, (
see Tr. 1399 (Hart, Advanta/MasterCard);
Zebeck (Metris/Fingerhut) Dep. at 250; Tr. 3236-39 (B. Katz, Visa
U.S.A./Int'l)), including a potential legal dispute between Visa and MasterCard
regarding which association [*357] had a greater [**92]
number of merchant acceptance locations. This dispute was resolved in 1991 with
an agreement between the associations not to claim superiority of merchant
acceptance unless they could prove it. (
See Ex. P-0321; Ex. P-0322.)
The specific example of the blunting of comparative advertising upon
which the Government primarily relies is the MasterCard cancellation of the
"Sisters" ad campaign. In 1992, MasterCard considered running an ad called
"Sisters" that contained the tag line "No card is more accepted at home and
abroad, not American Express, not even Visa." (Ex. P-0223.) The purpose of the
ad was to put an end to the consumer perception that MasterCard was being
accepted at fewer locations than Visa. (
See Tr. 1318 (Hart,
Advanta/MasterCard).) Members of the U.S. Region Business Committee -- not
members of the Global or U.S. Boards -- were shown the ad and expressed
concerns. In a May 1992 memo Peter Dimsey, then president of MasterCard's U.S.
Region, advised the members of the Business Committee that "the claim in the
'Sisters' commercial does the best job of any claim we've tested in restoring
perception (of acceptance) to what it actually is -- unsurpassed." He then went
[**93] on to advise them that "nevertheless" the ad would be changed
to "no card is more accepted in more places at home and abroad than MasterCard."
(Ex. P-0223 at HI025698.)
Although Dimsey and Tonneson, a bank
representative at the meeting, have testified that they recall at least one
concern of the members had to do with the need to be sure of the accuracy of the
acceptance claim in order to avoid litigation over unfair advertising,
(
see Dimsey (MasterCard/MBNA) CID Dep. at 159, 177-78; Dimsey Dep. at
160, 171; Tonneson (Visa Int'l) Dep. 37-38.) I find that the contemporaneous
documents -- the May 1992 minutes from the Business Committee and the memorandum
from Dimsey to the Committee members -- demonstrate that the Business
Committee's paramount concern was whether the "Sisters" ad "benefitted
MasterCard and did not negatively impact Visa" and that they had a "desire to
build two strong bankcard brands." (Ex. P-0223, P-0301;
see Norton
(MasterCard) Dep. at 125-26; Tonnesen (Visa Int'l) Dep. at 38.) Clearly, the
members of the Committee were motivated by concerns about their Visa portfolios.
While there is no dispute that neither the MasterCard U.S. Region Board
nor the Global [**94] Board ever voted or opined on MasterCard's
decision not to run the comparative tag line, it is also clear that it was the
Business Committee's negative reaction that caused the ad to be cancelled.
(
See Heuer (MasterCard) CID Dep. at 21; Dimsey (MasterCard/MBNA) CID
Dep. at 18; Tr. 2175 (Saunders, Household/Fleet); Ex. P-0224.) However, as
Professor Katz testified, this incident illustrates only that "
issuers
with interests in both systems will have these reduced incentives. I don't know
that the incident by itself shows the power of governors over issues." (Tr.
3652-53 (M. Katz).)
The plaintiff also points to the fact that
MasterCard Canada ran the comparative ad in Canada. Because Canadian banks are
only permitted to issue one brand, however, that fact provides no insight into
whether dual governance as opposed to dual membership or dual issuance caused
the American advertising decision. As for the ad's effect on the consumer, when
a comparison is made between the perceived acceptance gap in Canada with the
comparative advertising and the perceived acceptance numbers in the United
States without the comparative tagline, the U.S. numbers are slightly better.
(
See Tr. 5767 [**95] (Flanagan, MasterCard); Ex. D-3045 at
[*358] MCJ2826704; Ex. D-3049 at MCJ2827319.)
Finally, the
Government's expert could point to no valuable advertising information that
consumers lacked as a result of MasterCard's or Visa's decisions regarding
comparative advertising. (
See Tr. 3655 (M. Katz).) He further
acknowledged that the alternative tag line "No Card is More Accepted on the
Planet" could have improved MasterCard's perceived acceptance gap with Visa.
(
See id. at 3945) Finally, he admitted that if the alternative ad
achieved the same results in terms of closing the acceptance perception gap, the
decision to not run the "Sisters" ad had no adverse consumer welfare effects.
(
See id. at 3947-48.)
As a theoretical matter, of course, the
more informative ads are, the more consumer welfare is enhanced. However, as Dr.
Rapp opined, "it takes somebody who understands the way consumers receive
advertising, a specialist in that, to know whether or not using a less
comparative phrase would have any less impact." (Tr. 5458-59 (Rapp, Visa
U.S.A.);
see also Rapp. Dep. 379-81.) In this case, MasterCard's
current chief advertising executive, Larry Flanagan, credibly testified that
[**96] consumers do not gain more information from an advertisement
using the language "no card is more accepted-not Visa, not American Express" as
opposed to "no card is more accepted on the planet." (
See Tr. 5783-84.)
In his opinion there may be more negatives than positives associated with
comparative advertising, chief among them being the potential to confuse
consumers. (
See id. at 5778-79.)
Since 1997 Mastercard has
engaged in the well-known and very successful "Priceless" ad campaign. For the
previous several years MasterCard International had been losing share to Visa;
one objective of the Priceless campaign was to reverse this share decline.
(
See Tr. 5792; Ex. D-3557; Tr. 5771-73; 5786-87; Heuer (MasterCard)
Dep. at 200.) Plaintiff's expert agreed that one of the effects of the Priceless
campaign is to take market share from Visa. (
See Tr. 3653-54 (M.
Katz).) He also acknowledged that MasterCard's current
non-dedicated
Board approved the Priceless campaign. (
See Tr. 3654 (M.Katz).) This
example of the MasterCard Board authorizing MasterCard to attempt to shift share
away from Visa runs squarely counter to the Government's dual governance theory.
Likewise, [**97] since at least the mid-1980's Visa has used
its highly successful "It's Everywhere You Want To Be" ad campaign. I credit the
testimony of a number of Visa executives and member bank representatives that
the purpose of the campaign was to distinguish Visa from MasterCard by linking
the Visa brand to the more upscale brand image of American Express.
(
See Tr. 4355-56 (Beindorff, Visa U.S.A.); Russell (Visa U.S.A.) Dep.
at 115-16; Soderstrom (Visa Int'l) Dep. at 26; Schapp (Visa Int'l) Dep. at 66;
Saeger (Visa U.S.A.) Dep. at 98-99.) This ad "attempted to ... leave MasterCard
where it was and leapfrog (Visa's) image over American Express ... And the
resultant shift in market share between Visa and MasterCard has to attest to
that fact." (Tr. 2243 (Saunders, Household/Fleet).) For many years Visa has also
regularly compared its services and products to MasterCard's in promotional
materials and advertisements directed to member banks and argued that Visa was
the superior association. (
See Tr. 4983-85; 4994 (Schall, Visa U.S.A.);
Ex. D-1887; Ex. D-1892; Ex. D-1894.)
Accordingly, although plaintiff did
establish that in the past dual governance has led to decreased advertising
competition [**98] between the associations, it failed to establish
[*359] that any consumer harm resulted. Furthermore, plaintiff
failed to demonstrate that at present advertising competition between the
associations is anything but vigorous.
4. Premium Cards
In 1996,
Visa had conducted consumer research and determined that there could be an
opportunity for Visa to develop a premium product, tentatively called "Visa
Platinum," to compete in the above-gold segment of the market. (
See Tr.
4335-36 (Beindorff, Visa U.S.A.);
see also Stock (Visa U.S.A.) Dep. at
88:18-92:19 (market research indicated opportunity at higher end of credit card
market).)
As part of the development of the premium card, Visa U.S.A.
marketing staff met with representatives of major member banks to solicit their
input. (
See Tr. 4337 (Beindorff).) Michael Beindorff, then the
Executive Vice President of Marketing and Product Management for Visa U.S.A.,
also conducted an ad hoc meeting of key members of the Visa U.S.A. Marketing
Advisors Committee. At this meeting, Visa management made a presentation on a
proposed Visa Platinum card product. (
See Tr. 4337-39 (Beindorff).) The
advisors recommended against moving forward [**99] with the premium
card at that time and suggested that Visa provide platform specifications for a
less costly Platinum card product which had already been developed and
introduced into the market by several issuers. (
See Tr. 1139 (Tylenda,
Fleet); Ex. P-0211.)
The plaintiff argues that Visa did not move forward
with the product because its Visa Marketing committee members were concerned
about its effect on their MasterCard portfolios. Based upon the testimony of
Beindorff and James Tylenda, who represented Fleet at the meetings, as well as
the contemporaneous documents, the court finds that Visa was unable to get
approval from its members for legitimate business reasons rather than because of
concern for their MasterCard portfolios.
Although there were projections
that the new card would take business from existing MasterCard portfolios, a far
greater percentage (49 percent) of business was projected to come from existing
Visa portfolios. According to Tylenda, he and other Visa advisors considered
this cannibalization rate for Visa cards to be, by itself, sufficient to pose a
question about the advisability of a premium product. (
See Tr. 1197
(Tylenda).) Tylenda also testified [**100] that the concerns raised
by the committee members related primarily to the economics of providing the
proposed services on the card -- that is whether it would be profitable for
issuers given the projected cost of the product. Some of the proposed services,
such as a concierge service, would have been very expensive to provide and the
recommendation expressed by the advisors to Visa staff not to go forward with
the product design was based upon their belief that the product could not be
marketed cost effectively. (
See Tr. 1197-99 (Tylenda, Fleet).)
Beindorff corroborated Tylenda, testifying that the reaction of the
committee members to the product was mixed, with some advisors expressing
concerns about whether there was a positive business case for introducing a
premium card product and others objecting to the association introducing a
Platinum product when banks (or at least large banks) could develop a premium
card product independently. (
See Tr. 4337 (Beindorff, Visa U.S.A.).)
Beindorff testified that the biggest concern for some of the larger issuers was
the fact that "they were working on their own products ... and they preferred to
have a head start in the marketplace [**101] relative to their other
Visa competitors than to allow [*360] Visa to develop a product that
anybody would be able to issue." (Tr. 4339-40, 4342;
see also Ex.
D-0140 at VU1017714R.) As early as 1996, certain banks were developing and
issuing their own premium cards to consumers. (
See Tr. 4341-43
(Beindorff);
see also Ex. P-0822 at VU1371785; Ex. D-2573 at 2573015
(MasterCard "gave MBNA approval to issue a Platinum Card).) A number of the
advisors who opposed the Visa-sponsored premium product had developed a premium
card at their own respective banks. (
See Stock (Visa U.S.A.) Dep. at
92-96.)
Visa nonetheless continued to pursue development of a premium
card product. (
See Tr. 4343-44 (Beindorff, Visa U.S.A.).) However, Visa
management felt that it could no longer refer to its proposed premium product as
"Visa Platinum" because of the banks which had already used Platinum for their
cards. (
See id. at 4344-45 (Beindorff).) While Visa established minimum
parameters for cards to be issued as Visa Platinum cards, it turned its efforts
to developing a premium product which would be superior to the platinum product.
(
See id. at 4343-44 (Beindorff);
see also Ex. P-822
[**102] at VU1371789-90.)
After MasterCard introduced the
premium product World Card in 1997, Visa developed a proposal for the Visa
Signature card. In January 1998, Mr. Beindorff presented this proposal to the
Product Development and Marketing Committee of the Visa U.S.A. Board of
Directors. The Signature card was expected to take share from other brands in
the marketplace, including MasterCard. (
See Tr. 4345-46 (Beindorff,
Visa U.S.A.).) In fact, Mr. Beindorff's presentation projected that, if
introduced, the Visa Signature card would take seven percentage points from
American Express and six percentage points from MasterCard. (
See id. at
4346-48 (Beindorff)); Ex. D-2027 at VIF0686527.) Although the committee knew
that the new product would take share from MasterCard, it endorsed the Visa
Signature card proposal. (
See Tr. 4345-46, 4350 (Beindorff).) In fact,
the potential to shift share from MasterCard was one of the reasons the proposal
was endorsed by the committee. (
See id. at 4351 (Beindorff).) The Board
of Directors subsequently approved the Visa Signature card in January 1998 with
full knowledge that it was expected to take share away from MasterCard. (
See
id. [**103] at 4352 (Beindorff).);
see also Ex. D-151
at VU0009119.)
The court finds that the plaintiff has failed to prove
that there was (1) any delay in Visa U.S.A. introducing its premium card product
because of "dual governance," that is, due to efforts by non-dedicated board
banks; or (2) that any harm to competition or consumers resulted.
C. Governance Duality and Alleged Admissions by Visa and
MasterCard Executives Plaintiff's other direct proof in support
of its theory that dual governance is anticompetitive consists of statements
made about "duality" by MasterCard and Visa executives during the 1980's and
into 1993. The court has reviewed the testimony and documentary record and finds
that the Visa and MasterCard executives who have expressed concerns about
duality generally have used the term to refer to their concerns about dual
issuance rather than dual governance. The court thus grants little weight to
these references in assessing the competitive harm directly attributable to
"governance duality." (
See Tr. 3110-11, 3113, 3132-33, 3138, 3142-43,
3191-92 (B. Katz, Visa U.S.A./Visa Int'l); Tr. 1304-05, 1308-09, 1441-42 (Hart,
Advanta/MasterCard); Russell (Visa U.S. [**104] A.)
MountainWest [*361] Tr. 1397;
MountainWest Dep. at
70-71.
See also Tr. 3163, 3176-77, 3373-75, 3417-22, 3408, 3404-05,
3337-50 (B. Katz, Visa U.S.A./Int'l); Russell Dep. at 107-08.)
Even
plaintiff's expert admits that he has never seen the term "dual governance" used
in any business documents from Visa or MasterCard. (
See Tr. 3717(M.
Katz).) There is also no evidence in the record suggesting that the term was
used in the payment cards industry prior to the outset of this litigation.
(
See id. at 3517 (M. Katz).) Rather, the record reflects that the term
"duality" is commonly understood to mean issuance and acquiring duality-- the
ability to maintain membership and any corresponding ownership rights in each
association.
In particular, plaintiff relies upon the testimony of
former Visa U.S.A. and Visa International General Counsel Bennet Katz, who has
testified for many years about his views on duality. As he made clear, though,
from the outset of duality in the 1970s, he was not concerned about the
governance issue but rather the "system duality" of members in both associations
issuing both cards. At this trial, and contrary to the plaintiff's
interpretation, he reaffirmed [**105] that he did not consider
governance duality part of his concept of duality. (
See Tr. 3113 (B.
Katz, Visa U.S.A./Visa Int'l).) In his view, duality means that the banks are
"owners and issuers or acquirers, that they're dual, they take on more than one
product to issue..." (
Id. at 3112.) Owners and members are treated
relatively synonymously, inasmuch as members who joined the association received
certain ownership rights. (
See id. at 3176-77.)
At this trial
Bennet Katz also stated that the duality "problem is in the membership and
that's where I wanted to solve the problem." (
Id. at 3163:5-10.)
Indeed, when examined on statements from a number of documents both from the
Mountain West litigation and elsewhere, Katz reaffirmed that those
statements spoke to "issuance duality," not governance duality. (
See
id. at 3373-75; 3417-22;
see also Ex. P-0196 at 20101403; Ex.
P-0007 at 0024160; Ex. P-0642; Ex. P-0984P1022 at 20101200 (all of which refer
to "issuance duality").) From Katz' perspective, "if you want to solve the
problem, you would roll back duality, but . . . at this stage of the game I am
not so sure the cure wouldn't be worse than the crime." (Tr. [**106]
3408.)
Similarly, Charles Russell's concerns are driven by members
belonging to both associations and issuing both cards, as opposed to governance
duality. Russell scoffed at a hypothetical structure for Visa where governors
would be owners and other issuers would be licensees with no governing rights.
(
See Russell (Visa U.S.A.) Litigation Dep. at 107-09 ("You're dancing
around an issue ... I'm still issuing both products. I might not have it at the
board level, but I've got it at the other level. But I can still play one
association off against the other. This isn't competition. It's a joke ... If
you want to do something with straightening out and getting competition at the
association level or the banks' level back into this, what you do is you
separate. You don't dance around it. And you're dancing around it . . . you roll
back duality").) Mr. Russell made it quite clear that rolling back what he
called "duality" meant telling banks they had to issue solely Visa or MasterCard
and in either event, not permitting dual issuance with American Express,
Discover or any other network.
Bennet Katz also testified that he was
not aware of any instance during his tenure on the Visa [**107]
International Board, which began in 1992, where a board member -- "dedicated" or
not -- sought to prevent Visa from supporting an initiative because of the
potential negative impact on Master [*362] Card. (
See Tr.
3394-95 (B. Katz, Visa U.S.A./Visa Int'l).) He did testify that prior to 1992,
while he sat on the Visa U.S.A. board, there were occasions when Visa U.S.A. was
asked by members to coordinate certain initiatives with MasterCard. These
projects, however, were fully disclosed to the Justice Department. For example,
in the 1980s MasterCard and Visa were cooperating on a joint debit product,
Entree, as well as on warning bulletins and chargebacks. (
See Ex.
D-4181 (1986 letter from MasterCard General Counsel to Antitrust Division
discusses with Division representatives regarding a "joint/common operating
rules effort," attaching "a summary of the proposed Joint Debit Card program"
and indicating date and time of future meeting between the associations and
Division representatives to discuss proposed Joint Debit Card program).) n13 In
particular, the efforts by members to drive Visa and MasterCard cooperation on
warning bulletins, chargeback rules and software changes were all operational
[**108] in nature and promoted efficiencies in the network systems
by reducing duplication and cost. (
See Tr. 3356-60; 3413-17).) It is
uncontested that dual issuance creates incentives to standardize the back room
operations at the issuing institution, and these efforts are consistent with
those incentives. (
See id. at 3638 (M. Katz).) It is also true that
cooperation in these areas might have been procompetitive because of the cost
savings; cooperating on innovation, unlike agreements to raise prices or reduce
output, is much harder to categorize as anticompetitive, primarily because such
cooperation may reduce prices to the consumer.
- - - - - - - - -
- - - - - - - - -Footnotes- - - - - - - - - - - - - - - - - -
n13 The
joint debit project was discontinued after a state-driven legal challenge, and
debit has been offered on a non-dual basis for approximately fifteen years.
(
See Tr. 3354-56:14; 3412-13 (B. Katz, Visa U.S.A./Visa Int'l).)
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - -
- - - - - - -
Plaintiff also points to a 1992 letter from the General
Counsel of MasterCard to the Department of Justice as an admission that
governance duality [**109] restrains competition. (
See
Cmplt. P 62; M. Katz Dir. Test. P 208.) In fact, the letter makes specific
reference to common membership, not the Government's concept of governance
duality. The letter was written in an unsuccessful attempt to convince the
Department of Justice to allow MasterCard to place representatives on its board
from banks which also had representatives on Visa's board. MasterCard argued
that bank consolidations had limited the number of large traditional banks
available to serve on the MasterCard board. The Complaint quotes the letter:
"MasterCard and Visa simply do not 'compete' in any conventional business
sense."
This sentence must, however, be read in full context:
MasterCard and Visa do not "compete" in any conventional
business sense. It is, in fact, their members, and not MasterCard and Visa,
which issue the cards and sign up merchants. It is true MasterCard and Visa
"compete" to maintain the value of their respective trademarks, and the
goodwill associated with them. And they compete for the hearts and minds of
members but it is those members which compete with each other in the
marketplace and price the services to merchants and cardholders.
[**110]
(Ex. P-0303 at MC 0029832.)
It is evident that MasterCard was asserting that, although the two
associations compete, the most important competition for consumers -- interest
rates, fees, etc. -- occurs at the issuer level where neither association
operates.
Plaintiff places perhaps the most weight on a MasterCard
memorandum dated September [*363] 1992 from Peter Dimsey, U.S.
Region President of MasterCard, to the MasterCard International U.S. Region
Board of Directors in which he responds to a report distributed to the Visa
U.S.A. Board by Visa's management. (
See Ex. P-0318.) In fact
plaintiff's counsel stated that "it's one of the more extraordinary documents
I've ever seen in a case because it capsulizes the whole case." (Tr. 4187.) In
particular, plaintiff has relied on a line in the memorandum which states that
"the interests of the MasterCard and Visa Boards are fundamentally identical" to
support its position regarding the anticompetitive effect of dual governance.
When viewed in its entirety and in context, however, the memorandum reflects
just the opposite -- the heated competition between the two associations.
A review of the entire document reflects that Mr. Dimsey
[**111] was responding to Visa's assertion that the actions of
MasterCard's Board were threatening the profitability of MasterCard's
traditional bank members and failing to represent the interests of those
traditional members because of the influence of non-traditional (monoline) banks
sitting on MasterCard's U.S. Board. (
See Ex. P-0318 at MC0144100,
MC0144105, MC0144107.) Thus, Mr. Dimsey was simply responding to this charge by
stating that MasterCard's Board, like Visa's Board (or the Board of any
association or corporation), was acting in the best interests of its members or
shareholders. (
See Tr. 1329 (Hart, Advanta/MasterCard).) In
MasterCard's case, the Board was acting in the best interests of both its
traditional bank and non-traditional financial institution members. (Dimsey
(MasterCard/MBNA) CID Dep. at 209-12.)
Importantly, the memorandum goes
on to describe just how MasterCard's Board was acting in the best interests of
its members -- by innovating and competing with Visa. Indeed, on
cross-examination, Professor Katz acknowledged that the memorandum reflects a
number of areas of competition between MasterCard and Visa. (
See Tr.
3962-66 (M. Katz).) Perhaps most significantly, [**112] the
memorandum reflects that MasterCard's Board was engaging in competition by
promoting a differentiated MasterCard brand and encouraging share-shifting from
Visa to MasterCard -- the type of activity that plaintiff contends does not
occur because of dual governance.
The court finds that in their totality
these so-called "admissions" are evidence that historically "duality" has led to
some blunting of competitive incentives. It is equally clear however that the
speakers were referring to dual issuance, ownership or membership, rather than
to dual governance. These statements are not admissions that anticompetitive
decisions have been made by "non-dedicated" Board members and do not support a
theory that a Board of governors comprised solely of governors with portfolio
skews of 80% or above will result in a more competitive structure. Plaintiff's
arguments regarding these statements are also undermined by the record of
competition between the associations demonstrated by the defendants. Lastly,
whatever they may say about dual governance, the cited statements have little
relevance in today's market.
D. Plaintiff's "Dual Governance"
Theory Is Totally Inconsistent With The Record [**113]
of Vigorous Competition Between MasterCard And Visa 1.
Innovations
Professor Katz' theory is that non-dedicated association
governors, those representing member banks issuing more than 20 percent of their
card portfolio in the other association, will have a reduced incentive to
support innovation competition [*364] which shifts share between the
associations. The record is replete, however, with examples of competitive
initiatives by both associations, taken during periods of time when their boards
were not comprised of dedicated governors, aimed at exactly that -- shifting
share from one association to the other.
Both associations moved from
inefficient, labor-intensive, paper-based systems to sophisticated electronic
systems and have continued to upgrade their systems and to provide fraud and
loss controls and in doing so have taken different paths in competition with
each other. (
See Tr. 4483-84 (Dahir, Visa U.S.A.) (direct correlation
between Visa's mission to increase member profitability and its innovations);
Tr. 4852-53 (L. Elliott, Visa Int'l) (systems innovations intended to lower
member costs and to get a competitive advantage over MasterCard).)
Specifically, Visa [**114] has made continuous improvements
to its VisaNet system since it was implemented in the 1970's. (
See id.
at 4849-54 (L. Elliott, Visa Int'l); Ex. D-4515 (chart of significant VisaNet
innovations over the last 30 years).) These innovations were instituted (1) to
lower costs for members and therefore encourage them to issue Visa cards and
send transactions through VisaNet on the acquiring side, and (2) to gain a
competitive advantage over other card systems, specifically over MasterCard.
(
See Tr. 4852 (L. Elliott, Visa Int'l).)
Similarly, MasterCard
has made continuous efforts to improve and upgrade its systems. Since the 1980s,
it has had in place a "Systems Enhancement Strategy" (formerly referred to as
OMNI). This strategy currently involves rewriting almost all of the core
MasterCard systems to upgrade processing and provide more flexibility to
members. (
See Africk (MasterCard) Dep. at 27-31; Tr. at 5565-66
(Selander, MasterCard).)
One major Visa systems innovation was
PaymentService 2000 (PS2000), implemented in 1993 as a major upgrade to the
VisaNet system. (
See Tr. 4509 (Dahir, Visa U.S.A.); Tr. 4865 (L.
Elliott, Visa Int'l).) Visa actively marketed the advantages [**115]
of PS2000 to encourage members to issue Visa cards instead of MasterCard.
(
See Brooks (Visa U.S.A.) CID Dep. at 410-11; Derman (Visa U.S.A./Visa
Int'l) Dep. at 75-77; Blewett (BancOne/First U.S.A.) Dep. at 87-89 (Visa used
PS2000 as a selling point to a predominantly MasterCard issuer).) In 1994, in
response to Visa's PS2000 program, MasterCard introduced its Interchange
Compliance Program. This program links authorization and clearing processes but
in a very different way than Visa's program does. (
See Africk
(MasterCard) Dep. at 54-55).)
Visa also continued to innovate in fraud
detection and prevention, both to reduce costs for members and to compete with
MasterCard. Between 1989 and 1994 Visa implemented three anti- fraud systems:
Address Verification Service; Card Verification Value and Cardholder
Risk Identification Service. Each was successful in reducing
fraud rates and created a competitive advantage for Visa over MasterCard.
(
See Tr. 4856-4861, 4864 (L. Elliott, Visa Int'l).)
None of
these Visa fraud innovations -- AVS, CVV or CRIS -- was developed in cooperation
with MasterCard, nor were they shared with MasterCard. (
See id. at
4857, 4859-60 (L. Elliott). [**116] ) n14 To the contrary,
[*365] Visa promoted these fraud services to members in comparisons
with MasterCard and other card brands. (
See, e.g., Tr. 4981-84 (Schall,
Visa U.S.A.).) Throughout the 1980s, MasterCard further improved its systems by
implementing Banknet, MasterCom and other means to combat fraud. It also
introduced the laser hologram as an antifraud device. (
See Tr. 526-28,
455 (J. Elliott, MasterCard); Africk (MasterCard) Dep. at 17.)
-
- - - - - - - - - - - - - - - - -Footnotes- - - - - - - - - - - - - - - - - -
n14 During Fran Schall's cross-examination, plaintiff showed her
a letter (not authored or received by Ms. Schall) suggesting that Visa agreed to
offer to share its CVV technology with MasterCard, but only after MasterCard had
independently developed similar technology. (
See Tr. 5029:1-19 (Schall,
Visa U.S.A.).) The letter was never shown to Linda Elliott, even though it was
authored by her superior, Roger Peirce. In any event, Ms. Elliott, who had
direct responsibilities for VisaNet and the related services, testified
unequivocally that CVV was never in fact shared with MasterCard. (
See
id. at 4859-60 (L. Elliott).)
- - - - - - - - - - - - - - -
- -End Footnotes- - - - - - - - - - - - - - - - - [**117]
Visa also has made continuous efforts to increase merchant acceptance
and to provide better products and services to cardholders. (
See Tr.
4478-80 (Dahir, Visa U.S.A.); Tr. 4976-79 (Schall, Visa U.S.A.);
see
also Rapp (Visa U.S.A.) Dir. Test. at 21 (listing some of the major
innovations by Visa from the 1970's to the present).) Many of these innovations
by Visa were designed to differentiate Visa from MasterCard. (
See,
e.g., Russell (Visa U.S.A.) Dep. at 41-42; Tr. 4852 (L. Elliott, Visa
Int'l).)
For its part MasterCard was the first to introduce co-branded
cards on a wide-scale basis. MasterCard distinguished itself by offering greater
flexibility than Visa in designing co-branding programs. (
See Ex.
D-2603; Ex. D-3001.) In 1990, MasterCard unveiled a co-branding strategy that
resulted in numerous partnerships and card offerings. These co-branding deals
contributed to the development of comprehensive rewards programs for
cardholders. (
See Pindyck Dir. Test. at P 66.) MasterCard's co-branding
programs were successful in shifting share from Visa to MasterCard.
(
See Tr. 3976-77 (M. Katz); Tr. 4515-17 (Dahir, Visa U.S.A.).)
MasterCard also introduced the purchasing [**118] card well
before Visa. The purchasing card is designed to be used by corporations to pay
for goods and services and to compete with other forms of payment, including
Visa cards. (
See Tr. 1404-05 (Hart, Advanta/MasterCard).) MasterCard
was also the first to introduce a fleet card. A fleet card allows companies to
manage their vehicle fleets by issuing a payment card to cover maintenance and
operating costs for those fleets. (
See id. at 1954-55 (Lockhart,
MasterCard).)
MasterCard has continually attempted to improve its
commercial card products, including corporate, purchasing and fleet cards, by
introducing innovative card features. (
See Tr. 5569-70 (Selander,
MasterCard).) For example, in 1997 MasterCard introduced an innovative premium
card product known as the World Card. It was the first card product to offer
this combination of features, targeted at high-spend business travelers
interested in a product with no preset spending limit. (
See Tr. 5642-43
(Selander, MasterCard); Ex. P-1104 at MCJ0000283-284.)
2. A History of
Share-Shifting Competition
During the 1980's MasterCard's share had
fallen sharply. (
See Tr. 1382-83 (Hart, Advanta/MasterCard).) In
contrast [**119] to Visa, and in order to capture market share from
Visa, MasterCard permitted non-bank corporations into the credit card business,
including AT&T, GM and GE. Monoline banks (banks without branch systems)
also entered the marketplace in the early 1990s with notable success. MasterCard
welcomed these new entrants into the MasterCard association and benefitted as
these new entrants rapidly built their card portfolios. (
See id. at
1363-64 [*366] (Hart).) Visa was less willing to allow new entrants
to join the associations, because of questions about whether this would be fair
to the existing members that built the association. (
See id. at 4511-13
(Dahir, Visa U.S.A.).)
While Visa studied the membership issue, it
declared a moratorium and allowed no new non-bank members to join. As a result,
all of the new issuers joined the MasterCard association. (
See id. at
1385-86 (Hart);
id. at 4514 (Dahir).) MasterCard gained share from Visa
as a result of its alliance with these nonbanks and monolines. (
See id.
at 4516-17 (Dahir);
id. at 1386 (Hart);
see also Ex. D-3111 at
31110022 (MasterCard's share for general purpose credit cards increased from
30.7%'in 1991 to 32.2% in [**120] 1992).) Visa's strategy to counter
this share shift by marketing itself as the association for traditional issuers
was not successful because the most successful and fastest growing issuers in
this time period were non-banks and monolines. (
See Tr. 4561-62
(Dahir).) n15
- - - - - - - - - - - - - - - - - -Footnotes- - - -
- - - - - - - - - - - - - -
n15 While MasterCard was open to
non-banks such as AT&T, Visa's membership was primarily comprised of
commercial banks. During this time period, one of the options that Visa
considered to maintain or gain share was a loyalty program designed to skew dual
members toward Visa through cash incentives. (
See Russell (Visa U.S.A.)
Mountain West Tr. 1435.) While this loyalty program was not adopted in
the early 1990s, the same concept forms the basis of the current Visa
partnership program. (
See Tr. at 4536-37 (Dahir, Visa U.S.A.).)
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - -
- - - - - - -
During the same time period, co-branded card products
became more prevalent, heavily promoted by new issuers such as MBNA. (
See
id. at 4514 (Dahir).) Co-branding is a partnership in which the card
[**121] issuer joins its brand with a third party's brand to create
an attractive value proposition for cardholders. (
See id. at 4514-15
(Dahir).) Although the largest and best known co-branding programs are airline
cards, today there are thousands of other co-branded cards available to
consumers. During the early 1990s, when there was also a membership moratorium
at Visa for non-banks, Visa's co-branding rules were far more restrictive than
MasterCard's. (
See id. at 4516-17:12 (Dahir).)
While MasterCard
was gaining the majority of the new card issuance, Visa's management was
becoming increasingly concerned about Visa's declining share. From 1991 to 1993,
Victor Dahir, the Chief Financial Officer of Visa U.S.A., presented a chart
showing the relative performances of Visa and MasterCard to the Board of
Directors and warned of the considerable
risk that, given the
rapid number of new cards being issued by new entrants through MasterCard, Visa
was going to lose share to MasterCard. This became reality in early 1993, when
the results of the rapid growth of the General Motors program (which issue only
MasterCard) caused MasterCard to gain sales volume share at Visa's expense.
(
See id. [**122] at 4516-17 (Dahir);
id. at
1386-87 (Hart, Advanta/MasterCard);
id. at 1960-61 (Lockhart,
MasterCard); Ex. D-3111 at D3111022.)
MasterCard's success with new
entrants and co-branded programs in the early 1990s led to Visa's decision in
1993 to enter the co-branding arena and compete directly with MasterCard for
these programs. In early 1993, when Visa experienced loss of share against
MasterCard, the Visa U.S.A. Board of Directors was immediately concerned and
instituted a number of significant changes. Most notably, in August 1993, Carl
Pascarella was appointed as the new President and Chief Executive Officer. Mr.
Pascarella indicated to the Board of Directors that he was only willing to
assume leadership of Visa if it competed more aggressively against MasterCard.
[*367] The Board accepted his terms. (
See Tr. 5137
(Pascarella, Visa U.S.A.).) n16
- - - - - - - - - - - - - - - - -
-Footnotes- - - - - - - - - - - - - - - - - -
n16 In June 1993,
Visa International also adopted a competitive strategy of differentiating itself
from MasterCard in order to secure a greater share of Visa issuance from dual
members. (
See Tr. 3430-3431, 3434-35 (B. Katz, Visa U.S.A./Visa Int'l);
Ex. P-0664.)
- - - - - - - - - - - - - - - - -End Footnotes- - -
- - - - - - - - - - - - - - [**123]
At Mr. Pascarella's
first board meeting in October 1993, a resolution was passed at his urging
giving Visa management the authority to approve proposed card programs,
including co-branding programs. (
See id. at 4519-20 (Dahir); Ex. P-0003
at 10; Tr. at 5141 (Pascarella).) Visa devoted tremendous marketing resources to
its drive to obtain new co-branding programs. (
See Tr. 5141-42
(Pascarella); Tr. at 1963-64 (Lockhart, MasterCard).) In February 1994, Visa
U.S.A. adopted a program for co-branded cards, including cash incentives that
would be provided to members to offset the cost of issuing and promoting these
new cards. n17 Visa also offered other services to members to compete with
MasterCard for co-branding programs.
- - - - - - - - - - - - - -
- - - -Footnotes- - - - - - - - - - - - - - - - - -
n17 Plaintiff
has suggested that these co-branding incentive payments were made
disproportionately to board banks. (
See Tr. 4574-80 (Dahir, Visa
U.S.A.); Ex. P-0748; Ex. P-1320, Ex. P-1321.) In fact, Visa offered these
incentive payments on equal terms to all members that went forward with
co-branding programs. (
See Tr. 5005-06 (Schall, Visa U.S.A.).) The 15
to 20 banks that received incentives were the only issuers that were creating
co-branded card products. (
See id. at 5004-05 (Schall).) Similarly, the
statistics in 1996-97 show that while a majority of MasterCard's total incentive
payments (including those for co-branding and other programs) went to the large
issuers who happened to sit on the Board, a substantial amount of payments
ranging between 30-35 percent went to non-Board members. (
Compare Ex.
D-4269
with Ex. D-4270.)
- - - - - - - - - - - - - - - -
-End Footnotes- - - - - - - - - - - - - - - - - [**124]
Visa
reversed its loss of share to MasterCard following Mr. Pascarella's "call to
arms." In an early speech to Visa employees, Mr. Pascarella stated "The message
is simple: Kill MasterCard." (Ex. P-1228 (video clip of speech);
see
also Tr. 5138-39.) Within six months, Visa was winning the majority of the
co-branding programs and its share began to increase again. (
See Tr. at
4520-21 (Dahir, Visa U.S.A.); Ex. P-1165, Exhibit B; Tr. 5003-04 (Schall, Visa
U.S.A.).) As the competition for co-branded programs continued to increase, both
associations raised the cash incentives that they offered to members.
(
See Tr. 1218 (Tylenda, Fleet);
id. at 5004 (Schall);
id. at 4523 (Dahir).) The use of cash incentives also spread into other
areas. Specifically, issuers who were conducting large-scale, national direct
mail solicitations began to demand and receive cash incentives from the
associations. (
See id. at 4521-25 (Dahir).) MasterCard member relations
employees constantly worked with members to craft direct mail solicitations that
would provide a greater mail share for MasterCard. (
See id. at 1972-73
(Lockhart, MasterCard); Flood (MasterCard) Dep. at 27.) Visa U.
[**125] S.A. President and CEO Carl Pascarella testified that "we
were in a very, very competitive environment where share of mail is very
important." (Pascarella Dep. at 133.) As the associations battled for mail
share, large issuers were negotiating for and obtaining per card payments in
return for an agreement to have a large mail solicitation predominantly or
exclusively devoted to one association. n18
- - - - - - - - - - -
- - - - - - -Footnotes- - - - - - - - - - - - - - - - - -
n18 As
with co-branding program incentive payments, plaintiff has suggested that
incentive payments for direct mail solicitations were paid selectively to 10-15
and disproportionately paid to board members. In fact, in providing these
incentives, Visa did not consider Board representation. Visa and MasterCard
targeted the largest issuers who accounted for the vast majority of direct mail
solicitations. During this time period 10-15 banks represented over 90 percent
of the the solicitations. (
See Tr. 5005 (Schall, Visa U.S.A.).)
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - -
- - - - - - - [*368]
Because of the concern that issuers
were playing the associations against one another [**126] and
demanding ever-increasing amounts, Visa did not support the expanded use of cash
incentives for mail share -- unlike co-branding programs, the cards did not
offer new value to cardholders or to the association. Visa also was concerned
about using increasing amounts of money from the membership as a whole to
support programs for a limited number of issuers. Ultimately, the effect would
be to take money from other areas and reduce the amounts available to promote
and support the Visa brand. (
See, e.g., Christofferson (BancOne/First
U.S.A.) Dep. at 163-66; Tr. at 4525-27 (Dahir, Visa U.S.A.).)
3.
Share-Shifting Competition Culminates in Dedication
a. Visa's
Partnership Program
Both associations ultimately took steps to move away
from ad hoc incentive payments to longer term agreements that would exchange
monetary and other incentives for greater brand loyalty and dedication. In
February 1999, the Visa U.S.A. Board adopted the "Partnership Program."
(
See Tr. 4537-38 (Dahir).) This program offers a uniform schedule of
discounts to issuers and provides other support to members who agree to issue
only Visa cards (including debit cards) and to reach 90 percent Visa credit
[**127] card volume share within an agreed-to transition period.
(
See Tr. 4609, 4533-34, 4612 (Dahir); Ex. D-1594-R ("Visa Partnership
Program Principles").) Nearing the end of 2000, 439 Visa U.S.A. members,
constituting over sixty percent of its transaction volume, had committed to Visa
under this program. (
See Tr. 4538 (Dahir); Tr. 5164 (Pascarella).)
While the fee discounts that Visa offers under its Partnership Program
Principles are available to any member interested in dedicating itself to Visa
(
see id. at 4540 (Dahir)), Visa has executed independent side
agreements with several of its largest members that provide significant
additional financial incentives to those members in return for their commitment
to Visa. (
See id. at 4540-41, 4610-11 (Dahir, Visa U.S.A.) Of the Visa
members that have received these special deals, all but one have one or more
representatives on the Visa U.S.A. Board; the lone exception is Fleet, a bank
that Visa expects to add to its Board in the near future. (
See Tr. 4611
(Dahir).)
At its February 2000 meeting, Visa U.S.A.'s Board also enacted
a by-law that every Board member from an issuing bank have at least 75 percent
of its total transaction [**128] volume -- credit and debit -- on
the Visa system. (
See id. at 5164-65 (Pascarella); Ex. P-1039.) Visa
plans to increase the required portfolio skew over time. (
See id. at
5166 (Pascarella); 5305 (Schmidt,Visa U.S.A.).) At present, eleven of the twelve
outside directors on Visa U.S.A.'s Board of Directors are affiliated with
members that have committed to partnership agreements. (
See Ex. 4500A.)
The lone holdout, Suntrust Bank, sold most of its credit card portfolio and now
issues only Visa off-line debit cards. (
See Tr. 4539 (Dahir).) The Visa
U.S.A. Board banks, accordingly, have effectively relinquished their right to
issue new cards except on the Visa network in exchange for the incentives of the
partnership program and for the right to serve on the Visa Board, where they can
have say in the association's governance. [*369]
b.
MasterCard's Member Business Agreements
MasterCard has entered into
"Member Business Agreements" with four of the largest United States card issuers
-- Citibank, Chase, Metris and Household (
see Hanft (MasterCard) Dep.
at 60-66; Zebeck (Metris/Fingerhut) Dep. at 201-02; Siddharth Mehta (Household)
Dep. at 14-15), and with a total of 32 of [**129] MasterCard's
largest issuers. (
See Tr. 5596-97 (Selander, MasterCard).) At least two
of the banks represented on MasterCard's U.S. Region Board, MBNA and Capital
One, however, have not signed such agreements.
MasterCard's member
business agreements, like Visa's partnership agreements, call for the banks to
prospectively dedicate themselves to MasterCard. (
See Ex. P-0498 at
MCJ6058232 (outlining general terms of the member business agreements).) For
instance, Chase's agreement with MasterCard has a five-year term and obligates
Chase to reach an 80 percent portfolio skew (of its credit and charge cards) to
MasterCard by July 2003. (
See Ex. D-2555R.) In return, MasterCard has
agreed to pay Chase a cash incentive and to provide Chase substantial discounts
from the fees it pays to MasterCard.
While plaintiff and Professor Katz
have suggested that these agreements were motivated by this litigation, both
associations were exploring possible loyalty agreements long before this action
commenced. The court credits the testimony of Victor Dahir that Visa had
explored similar types of programs as long ago as 1988. The impetus for the 1998
partnership program was based upon a proposal [**130] from Citibank
in Spring 1998 to offer greater brand dedication to Visa in exchange for lower
fees. (
See Tr. 4536-37 (Dahir); 5160-61 (Pascarella);
see also
Russell (Visa U.S.A.)
Mountain West Tr. 1435 (Visa considered loyalty
program in early 1990's).)
Similarly, Robert Selander, the President and
CEO of MasterCard International, testified that MasterCard was trying to
transform incentive programs into "broader, relationship-oriented programs" in
1996 and 1997 so that there was "a more durable, longer-term relationship."
(
See Tr. 5574-75 (Selander, MasterCard);
see also Hanft
(MasterCard) Dep. at 59-60 ("the concept of member business agreements predates
October, 1998").) This strategy evolved into the member business agreements,
which were not a response to this lawsuit, nor to any concerns about dual
governance. (
See Tr. at 5596-97 (Selander).) MasterCard had learned
from the co-branding and mail share competition and developed the confidence to
demand more commitment from its members as part of an overall improved
relationship. In fact, MasterCard's Corporate Strategy Blueprint 1998-2002
(written in 1997) calls for MasterCard to "deliver the 'MasterCard
[**131] experience' via our relationship management process with
major payments players globally [and] establish a partnership contract with our
customers for mutual market benefit." (Ex. D-3902 at MCJ2180199.) Mr. Selander
testified that this was the foundation for the member business agreements: "we
need to have . . . clear understanding from our customers of what their
expectations are and to have a longer-term, structured relationship which means
that as we invest in that relationship, that we will see that come back to
benefit the MasterCard joint venture." (Tr. 5585-86 (Selander).)
The
competition between Visa and MasterCard has been fierce to sign members to these
long-term issuing agreements. Through Visa partnership agreements and MasterCard
member business agreements, the associations have tried to secure brand
[*370] loyalty commitments from their members, including the limited
number of very large issuers who account for large percentages of card volume.
(
See id. at 5575-76, 5585-86 (Selander).) These large issuers continue
to play the associations against one another. For example, Citibank was able to
obtain a certain amount of flexibility from MasterCard regarding the use of
[**132] the Citibank brand on its cards. (
See id. at 2068
(Boudreau, Chase); 2230 (Saunders, Household/Fleet); 4915-16, 4930-31 (Wells,
Wachovia).) This competition, and the willingness of member banks to shift share
from one association to the other, directly contradicts plaintiff's theory on
dual governance.
Plaintiff's focus on dual governance has been rendered
largely irrelevant by these agreements, which have led to current association
Board compositions that are virtually "dedicated" under plaintiff's definition.
Visa U.S.A. and International Boards are dedicated to Visa under plaintiff's
definition. Below are the current portfolio skews (including those established
by agreement) for both Visa U.S.A. (
See Ex. D-4500A) and Visa
International (
See Ex. D-4688):
VISA U.S.A.'s Board of Directors |
|
Estimated |
Committed Credit |
Member Bank |
1999 Share |
Share By 2003 |
Texas Independent Bankshares |
100% |
90% |
U.S. Bancorp |
97% |
90% |
Bank One (2 directors) |
83% |
90% |
Bank of America (2 directors) |
79% |
90% |
Suntrust Bankcard |
79% |
- |
First Union |
77% |
90% |
Associates National Bank |
68% |
90% |
Wachovia |
63% |
88% |
First National Bank of Nebraska |
58% |
90% |
Wells Fargo & Company |
46% |
90% |
[**133]
Visa International's Board of Directors --
1999 |
Member Bank |
Visa Share |
U.S. Bancorp |
93% |
Bank of America |
80% |
Associates Corporation of North America |
75% |
Bank One |
71% |
First National Bank of Nebraska |
59% |
Firstar Corporation |
54% |
Wells Fargo & Company |
53% |
Banco de Credito del Peru |
100% |
Canadian Imperial Bank of Commerce |
100% |
First Rand Bank |
100% |
Royal Bank of Canada |
100% |
Visa Espana |
100% |
Sumitomo Credit Service Co., Ltd. |
96% |
Deutsche bank S.p.A. |
89% |
UOB |
85% |
Bankgesellschaft Berlin AG |
80% |
Equitable Banking Corporation |
80% |
Barclaycard |
77% |
Banco de Brasil |
77% |
Natexis Banques Populaires |
74% |
Foreningssparbanken |
65% |
Lloyds/TSB |
57% |
The trial record
reflects that the MasterCard Global and U.S. Region Boards are comprised of a
majority of members from institutions skewed towards MasterCard. Set forth below
are the current portfolio skews (including those established by agreement) for
both the Global and U.S. Region Boards.
Bank Issuers on the MasterCard
International Global |
Board of Directors --
2000 |
|
Member Bank |
MasterCard Share of Credit and |
|
Charge Cards |
Household |
95%* |
Metris |
95%* |
Citibank |
85%* |
Chase 80%* |
USAA Federal Savings |
69.4% |
MBNA |
52.1% |
Bank of Montreal |
100% |
ArgenCard |
100% |
Bayerische Hypo-und Vereinsbank AG |
97.1% |
Caisse Nationale de Credit Agricole |
94.4% |
Orient Corp. |
55.3% |
Commonwealth Bank of Australia |
53.0% |
(* = per
agreement) |
[**134]
Bank Issuers on the MasterCard International
U.S. Region |
Board of Directors -- 2000 |
Member Bank |
MasterCard Share of Credit and Charge Cards |
Household |
95%* |
Metris |
95%* |
GE Consumer Card Co. |
87.8% |
Citibank |
85%* |
Chase |
80%* |
Peoples Bank |
80%* |
USAA Federal Savings |
69.4% |
MBNA |
52.1% |
Capital One |
33% |
Key Bank |
100% (Debit Cards Only) |
Union Bank |
100% (Debit Cards Only) |
(* = per
agreement) |
[*371]
MasterCard
has also entered into Member Business Agreements with key Board members such as
Citibank, Chase and Household that provide for those banks to be at least 80
percent MasterCard issuers. (
See Ex. P-180.)
E. The
Government's Proposed Remedy This court already has found that
dual governance does not lead to anticompetitive effects. Perhaps no one factor
confirms this more than Plaintiff's concession that skew is not the primary
influence over how Board members vote, and thus does not drive Board members to
act in any particular manner. In fact, the skew of directors' portfolios is only
one of many, and not a decisive factor in board votes.
Plaintiff's own
expert, Professor Katz, conceded that multiple factors besides skew affect how a
board [**135] member will vote at any given time. For example, Prof.
Katz admitted that although governors [*372] make the ultimate
investment decisions, non-governors have influence as well on management and the
board. (
See id. at 3518-19, 3713-14 (M. Katz).) Yet his theory does not
account for the fact that non-directors, who may be non-dedicated in Professor's
Katz' "but for" world, also exert important influence over association policies.
Katz further admitted that directors take the interests of large issuers into
account out of a desire to be re-elected, among other reasons. (
See id.
at 3716-17 (M. Katz).) Thus, skew is merely one factor that influences how a
bank may vote on the board. Other factors include fiduciary duty, a desire for
consensus, an individual bank's interests, cost savings, and likely benefits.
(
See Tr. 3565-67, 3590, 3594-95, 3712-13, 3869-70, 3870-71, 3875, 3891,
3893, 3916, 4062-63 (M. Katz).)
For this reason, plaintiff's expert
generally discounts the importance of actual board votes in his "but for" world,
despite the fact that his dual governance theory is premised on the assumption
that board decision-making has been compromised. (
See id. at 3869-71
(M. [**136] Katz).) In fact, Katz did not reach any opinions by
examining board votes. (
See id. at 3565-67, 3869-70 (M. Katz) (must be
"cautious" in looking at votes due to multiple factors influencing voters).)
Specifically, Professor Katz did not study the skews of the Global or U.S.
Region Board for any time period before: (1) forming an opinion in this
litigation; (2) constructing his "but for" world; and (3) preparing his Expert
Report and direct written testimony. (
See id. at 3932-33 (M. Katz).)
Plaintiff's expert has not traced the decision-making behavior of certain board
members over time as they have transformed from non-dedicated to dedicated
members or vice versa. (
See id. at 3901 (M. Katz).)
Perhaps it
is this tenuous connection between portfolio skew and Board decision-making (and
therefore between skew and any alleged anticompetitive effects) that explains
both the Government's and it expert's problems in crafting a remedy in this
case. Professor Katz did not espouse a particular remedy, but rather
hypothesized a "but for" world as a theoretical standard of comparison to
determine what competition would be like absent dual governance. (
See
Tr. 3496-97 (M. Katz). [**137] ) In his opinion, all Visa and
MasterCard board members should issue between 80 and 90 percent on that
association's card system, leaving open 10 to 20 percent for issuance of other
card brands. According to Katz, this would ameliorate the purported harm from
dual governance while promoting the goal of multiple issuance sought to be
effectuated by the abolition of By-law 2.10(e) and the CPP. (
See Tr. at
3500-03 (M. Katz); M. Katz Dir. Test. PP 188-189 & n.220.)
Yet
Professor Katz could not seem to settle on a skew that would accomplish this
goal. Katz testified that while a 79% skew as opposed to an 80% skew should not
impact a board member's incentives, a 75% skew would be too low to stem the
purported ill effects of dual governance. However, he offered no analysis or
evidence to explain the difference in competitive effects between 75 and 80%.
(
See Tr. at 3500-03 (M. Katz).) He later testified that 80% is not a
threshold for dedication: "There is increasing dedication as you increase
percentage and I thought something [in] the 80 to 90 percent range is likely to
strike a balance. I have not set a particular threshold." (
Id. at 3597,
3889-90 (M. Katz).) In the end, Professor [**138] Katz testified
only that dedication increases, even at levels below eighty percent, as skew
levels increase. (
See id. at 3500-03 (M. Katz).)
By contrast,
the Government's suggested remedy in this case would require 100%
[*373] future issuance by Board members and mandate an 80% portfolio
skew. These provisions are not found in the relief section of the Complaint,
where the Government proposed simply that board members be "dedicated" to their
association's brand, without mandating percentages for
portfolio skew or
future issuance. Plaintiff's proposed exclusive issuance remedy is also not
contemplated in Professor Katz' "but for" world, and is in tension with
plaintiff's position that dual issuance is on balance procompetitive. Because of
industry consolidation, as of 1999, the twenty-two banks that collectively sit
on the Visa and MasterCard Boards accounted for 78% of the credit card volume on
those two systems in the United States. (Nilson Report Nos. 708, 709, 712).
Assuming the largest issuers choose to remain on the Boards, under the
Government's proposed remedy they may not issue American Express, Discover or
MasterCard cards going forward and the opportunities for American
[**139] Express or Discover are dramatically reduced.
F. The Record Evidence of Actions Taken Through Board Votes Is
Inconsistent with and Contradicts Plaintiff's Theory Professor
Katz has acknowledged that actions taken by the respective Boards of Visa and
MasterCard to shift share between the two associations would undermine his
theory. (
See id. at 3932 (M. Katz).) In fact the record of board votes,
ignored by Katz, reveals that MasterCard's and Visa's boards have consistently
voted to allow management to compete vigorously with the other association, even
when the competition was designed to shift share between them.
For
example, in 1989 the Executive Committee of the MasterCard Global Board
unanimously voted to authorize the CEO of MasterCard to take any action
necessary to respond to the competitive actions of Visa without having to first
approach the Board. At the time, MasterCard's Global Board -- the only board in
existence in 1989 -- was non-dedicated under plaintiff's definition of
dedication. As reflected in the minutes, the Executive Committee understood that
this competitive action could harm Visa. (
See Ex. D-4203.) Plaintiff's
expert acknowledged that this authorization [**140] was aimed at
competing with Visa directly and conceded that such action was inconsistent with
his theory regarding dual governance. (
See Tr. 3932 (M. Katz).)
Other examples which are plainly inconsistent with Prof. Katz' theory
include: (1) the 1996 U.S. Region Board's unanimous vote to reinstate
co-branding incentives (which upon cross-examination Prof. Katz admitted was
prompted by competition with Visa (
see id. at 3915:3-20, M. Katz); (2)
the unanimous 1996 votes of the Global and U.S. Boards to acquire a 51 percent
interest and 10 percent interest in Mondex International and Mondex U.S.A.,
respectively; (3) the unanimous vote by the U.S. Region Board in 1995 in an EPS
smart card venture, and (4) a 1993 U.S. Region Board unanimous vote authorizing
the development of the MasterCard Purchasing Card product which was aimed at
competing with Visa. (
See Ex. D-4200; Ex. D-4199; Ex. D-4198; Ex.
D-4201; Ex. D-4202.)
For all of these votes, MasterCard's Board was
"non-dedicated" under plaintiff's definition and yet the Board voted, in all
cases unanimously, to engage in a variety of competitive initiatives against
Visa. Plaintiff's expert conceded that even though he reviewed
[**141] some of these votes, he did not include in his analysis
either those votes that were unanimous or those that did not reflect a
"heterogeneity in the [*374] voting" that bore a relationship to the
skew. (Tr. 3917, 3929 (M. Katz).) As a result, the court finds that plaintiff's
expert simply disregarded any votes that were inconsistent with his theory.
Plaintiff's expert ultimately did offer two votes at trial -- the
enactment of the CPP and the decision to stop co-branding incentive payments --
as support for plaintiff's dual governance theory. MasterCard management began
considering the possibility of adopting a rule or policy regarding banks
partnering with American Express, as a result of the stated desire of American
Express to "cherry-pick" just the key issuers or high end business of MasterCard
and Visa. (Ex. D-4551 (Golub Speech).) Ultimately, the MasterCard U.S. Region
Board, after considering "cherry-picking" and other concerns related to brand
dedication, adopted the CPP. (
See Tr. 18-20 (Lockhart, MasterCard); Ex.
P-1204 at DOJTE 000796 (notes from June 1996 U.S. Region Board meeting re:
cherry picking concern); Ex. P-0181 at CPW00189 (Pre-read for June 28, 1996 U.S.
Region Board [**142] meeting detailing concern for brand
dedication); Ex. P-0187 (Minutes of the June 28, 1996 Meeting of the U.S. Region
Board of Directors); Ex. P-0188 (Minutes of the June 29, 1996 Meeting of the
Global Board).)
Citing the testimony of Pete Hart that because Visa's
By-law 2.10(e) was in place, MasterCard had an opportunity at that time to
differentiate itself from Visa
by not following its lead and enacting
the CPP, (
see Tr. 1459-1460 (Hart, Advanta/MasterCard)), plaintiff
argues that a MasterCard board whose portfolio is principally made up of
MasterCard cards -- who was interested in competition with Visa -- would likely
have opposed the CPP. In support of his hypothesis that skew impacted
decision-making, Professor Katz notes that 4 out of the 6 board members with the
highest MasterCard skews voted in favor of the CPP. (
See id. at 3889
(M. Katz).) As defendants note however, a fair examination of the voting pattern
demonstrates no correlation between skew and the vote on the CPP. An examination
of the votes of the
eight Board members with the highest skews -- who
plaintiff presumes would have similar incentives because of their skew levels --
reveals that members [**143] of equal or similar skew voted
differently. (
See Ex P-1263 --
In favor of CPP: Saunders
(Household) 80%; Wright (USAA) 72%; McGuinn (Mellon) 61%; McDonald (Signet) 60%;
Opposing CPP: Zebeck (Fingerhut) 100%; Schauer (GE) 81%; Hunt
(AT&T) 69%; Hartnack (Union Bank) 66%.)
Consistent with Professor
Katz' acknowledgment that multiple factors affect why a board member votes a
particular way, including skew, fiduciary duty and the individual interests of a
particular bank, the record reflects that many of these banks were in
discussions with American Express at the time of this vote and that this fact,
and not skew, appears to provide the common thread among the banks that opposed
the CPP. (
See Tr. 3595-96, 3893-94 (M. Katz).) In fact, each of the
opposing issuers had been engaged in discussions with American Express.
(
Compare P-1263
with Tr. 1981-84 (Lockhart, MasterCard);
Hartnack (Union Bank) Dep. at 22-25; Tr. 3594-96 (M. Katz).) Professor Katz
further acknowledged that Advanta -- with only a 26 percent MasterCard skew --
voted against the CPP, presumably because Advanta also was in discussions with
American Express at the time. (
Id.)
Finally, plaintiff's
[**144] expert acknowledged that MasterCard management and its Board
members had concerns about the impact on the MasterCard brand should banks
partner with American Express. (
See Tr. 3886-87 (M. Katz).)
Nonetheless, [*375] plaintiff never asked the board banks who voted
for the CPP whether they did so out of concern for MasterCard's brand or for
some other reason.
Similarly, MasterCard's vote to stop co-branding
incentives in 1995 does not support plaintiff's theory that dedication or skew
levels affect the incentives of Board members to compete with Visa. Plaintiff's
expert pointed to a vote to stop co-branding incentives by the U.S. Region Board
in 1995 where 3 out of 14 directors voted against the proposal. Professor Katz
asserted that this vote was consistent with his theory because 2 out of the 3
issuers with the highest skew voted against co-branding incentives "and if you
look at all of the other issuers with lower skews, only one voted against." (Tr.
3914 (M. Katz);
see Ex. P-1262.)
Again, a closer review of the
trial record reveals inconsistencies. As an initial matter, plaintiff put forth
no evidence why the Board members in fact voted against this proposal. Although
plaintiff's [**145] expert sought support for his theory in the fact
that two of the three board members with the highest skews voted against the
proposal, he acknowledged that only 2 out of the 6 Board members with over a 70%
skew voted against the proposal. Moreover, Professor Katz ignored MasterCard's
stated rationale for stopping the payment of co-branding incentives -- that
MasterCard had an ideological disagreement with using the funds of all members
to offer incentives to only a few members. (
See Ex. P-0357 at MCJ
0000237; Ex. D-3845 at 3845004.) This stated justification is in no way
inconsistent with the board's behavior -- a "non-dedicated" Board permitted
MasterCard to compete with Visa through co-branding incentives for nearly five
years prior to this vote and the same "non-dedicated" Board that voted to stop
co-branding incentives in 1995 unanimously voted to reinstate such incentives in
1996. (
See Tr. 3913, 3915-17 (M. Katz).) At bottom, plaintiff's expert
admitted that this example was "quite weak" support for his theory and he
therefore chose not to put it in his direct written testimony -- even though he
testified about it on the stand. (
See Tr. 3910, 3914 (M. Katz).)
1. [**146] No Evidence Exists that a
"Non-Dedicated" Global or U.S. Region Board Prevented MasterCard from
Innovating or Competing Vigorously with Visa
There is no evidence
that any "non-dedicated" MasterCard Board member ever even expressed concern
about MasterCard competing against Visa. Testimony from "non-dedicated" board
members confirms that they never voted against a proposal because it might harm
Visa competitively. For example, Shailesh Mehta from Providian sat on the U.S.
Region Board when Providian had only a very small share of MasterCard issuance.
During his tenure as a Board member, Mr. Mehta considered himself dedicated and
never disagreed with or voted against any proposal put forth by the MasterCard
management. (
See Shailesh Mehta (Providian) Dep. at 26-27.) Richard
Fairbank, Capital One's representative on the MasterCard U.S. Region Board,
always voted in the best interest of MasterCard despite his bank's predominant
Visa portfolio. (
See Fairbank (Capital One) Dep. at 41-42.) Banco
Popular currently issues 75% Visa cards and only 25% MasterCard cards. Yet,
during Larry Kesler's five-year period of service on the MasterCard Latin
America Caribbean Region Board, [**147] he has never voted against a
MasterCard competitive initiative because it would have a negative impact on
Visa. (
See Tr. 198-201 (Kesler, Banco Popular).) [*376]
There is no evidence of any instance where MasterCard management
refrained from bringing a competitive initiative to the MasterCard Global Board
or U.S. Region Board because it believed the Board would not want MasterCard to
compete fully with Visa. (
See, e.g., Tr. 1357 (Hart,
Advanta/MasterCard).) Professor Katz did not offer any examples of specific
initiatives being suppressed by management because of board duality.
2. No Evidence Exists that a "Non-Dedicated" Board Prevented
Visa U.S.A. or Visa International from Innovating or Competing Vigorously with
MasterCard
Plaintiff has not identified any "non-dedicated" Visa
Board member with a significant MasterCard portfolio that took steps to blunt
Visa competition with MasterCard. No Visa executive identified instances where
the Board or Board members acted to restrain competition against MasterCard as a
result of dual governance. (
See Moore (Visa U.S.A.) Dep. at 185-86;
Jensen (Visa Int'l) Dep. at 29-30, 67-68; Somerville (Visa Int'l) Dep. at 71-72;
Morgan [**148] (Visa U.S.A.) Dep. at 80.) Although Bennet Katz
offered several dated examples prior to 1992 where Visa U.S.A. was asked by
members to coordinate with MasterCard, such as on smart card development, as
discussed above these did not have material competitive significance and indeed
likely led to procompetitive efficiencies.
G. The Procompetitive
Effects Of Dual Governance Because the plaintiff failed to
demonstrate that dual governance was anticompetitive, defendants had no
obligation to demonstrate its procompetitive effects. Nonetheless, the record
evidence demonstrates that in some instances dual governance had procompetitive
effects, most notably by facilitating share-shifting competition by MasterCard.
In the early 1990's, many of the large traditional banks were
represented on the Visa Board. As a point of differentiation, MasterCard became
more willing to offer Board seats to non-traditional issuers and monoline banks
during this time period. For example, Household Bank was appointed to the
MasterCard Board during Hart's tenure because non-traditional industry
participants had great growth potential and MasterCard was motivated by a desire
to increase MasterCard's issuance [**149] volume. (
See Tr.
1363-64 (Hart, Advanta/MasterCard).) GE was appointed because at the time they
were the largest company in the world and a "very major" player in the consumer
credit area. MasterCard had hoped that as a result MasterCard's market share
would increase relative to Visa. (
See Tr. 1365-66 (Hart).)
MasterCard also began to offer selected Board seats to other significant
issuers, even though they may have had substantial Visa portfolios. For example,
Don Boudreau from Chase Manhattan Bank and Richard Fairbank from Capital One
were appointed to the MasterCard Board during Lockhart's tenure. Chase Manhattan
and Capital One both had substantial Visa portfolios. (
See Tr. 1945-47
(Lockhart, MasterCard).) Providian was also elected to the U.S. Region Board
despite being a small MasterCard issuer. (
See id. at 2233 (Saunders,
Household/Fleet).)
MasterCard believed that such offers, and any
subsequent Board membership, would help it gain a larger share of the members'
issuance for MasterCard through an improved working relationship. Thus, Lockhart
felt that nominating a member who had a substantial Visa portfolio could be
useful because it gave MasterCard the ability [**150] to market to
this type of [*377] member, and placing that member on the Board
would guarantee many interactions with the representative. (
See id. at
1943-44 (Lockhart).)
In many instances, MasterCard's plan has worked
extremely well. For example, Household was added to MasterCard's Global Board in
1990, prior to the existence of the U.S. Region Board, as a "non-dedicated"
member with a 45% MasterCard Portfolio. (
See Ex. D-1768.) Household
then became an original member of the U.S. Region Board created in 1991. By 1993
its portfolio was 84% MasterCard and had grown from approximately 1.5 million
MasterCard cards to close to 12 million MasterCard cards. (
See Ex.
D-3062.) Household has remained a "dedicated" MasterCard issuer since that time.
(
See Ex. D-1792; Ex. D-1799; Ex. D-1805; Ex. D-1818; Ex. D-1828; Ex.
D-1852.)
Similarly, GE Capital (formerly Monogram Bank U.S.A.) joined
the MasterCard U.S. Region Board when the Board was created in 1991 as a
"non-dedicated" member with a 31% MasterCard portfolio. (
See Ex.
D-1774.) By 1996, GE Capital was a "dedicated" member with an 81% MasterCard
portfolio and its portfolio had grown from 929,202 MasterCard cards in 1991 to
close [**151] to 5.5 million MasterCard cards. (
See Ex.
D-1805.) The skew of GE Capital's portfolio has changed since then due to the
sales of portions of the portfolio, but by the end of 1999 GE Capital was again
a "dedicated" member at 88% MasterCard. (
See Ex. D-1852.) As Alex Hart
testified, putting GE on the Board made MasterCard a better competitor.
(
See Tr. 1365-66 (Hart, MasterCard/Advanta).)
Other examples
include AT&T UCS, which was given a seat on the MasterCard U.S. Region Board
in 1992 when it had a 70% MasterCard portfolio. (
See Ex. D-1780.) By
1997 its portfolio was 81% MasterCard. (
See Ex. D-1818.) Although
AT&T's portfolio skew fluctuated between 1992 and 1997, the most salient
fact is that its MasterCard portfolio more than doubled in size in those years
from approximately 8 million cards to almost 20 million cards. (
See Ex.
D-1780; Ex. D-1818.) In addition, Chase Manhattan was a Visa U.S.A. Board member
when it merged with Chemical Bank, a MasterCard U.S. Region Board member in
1996. The merged entity, named Chase Manhattan, became a MasterCard U.S. Region
and Global Board member with a non-dedicated portfolio of 49% MasterCard.
(
See Ex. D-1805.) However [**152] in July 1999, Chase, one
of the largest card issuers in the U.S., signed a Member Business Agreement with
MasterCard pledging to achieve and maintain a MasterCard transaction volume
share of at least 80%. (
See Ex. P-0180.)
The above reflect
examples of vigorous share-shifting competition that Professor Katz chose to
ignore in his written direct testimony, in which he concluded that dual
governance was anticompetitive. (
See M. Katz Dir. Test. P242.) Prof.
Katz relied instead upon examples of board members whose skew did not increase
to dedicated levels during their tenure on the board -- Providian, Capital One,
KeyCorp., Wells Fargo and Firstar. Professor Katz fails to acknowledge that
although MasterCard may not have succeeded in transforming Providian and Capital
One, both highly skewed Visa issuers, into dedicated MasterCard issuers, both
members have substantially increased the numbers of MasterCards in circulation:
Providian increased its MasterCard portfolio from 173,000 cards in 1996 when it
joined the MasterCard Board to 1.5 million by the end of 1999 (shortly before
Providian left the Board); Capital One has grown from approximately
[*378] 2.7 million MasterCard cards in [**153] 1995 when
it joined the Board to over 8.4 million MasterCard cards in 1999. (
See
Ex. D-1805; Ex. D-1852; Ex. D-1799.)
There is no evidence demonstrating
that such a strategy has led to any anticompetitive behavior. No MasterCard
Board member or management executive could recall an instance where the Board
representative from a "non-dedicated" bank attempted to block MasterCard
initiatives. Chase's issuance of MasterCard went up after Boudreau was appointed
to the Board, and Boudreau never took any action to stop Lockhart from competing
with Visa. (
See Tr. 1945-46 (Lockhart, MasterCard).) To the contrary,
Don Boudreau is now the chairman of the MasterCard Global Board and committed to
MasterCard's success. (
See id. at 2062-63 (Boudreau, Chase).) Ronald
Zebeck of Metris is not concerned about having Board members from banks that
issue primarily Visa cards because in his view the people who sit on the
MasterCard Board are professionals. "When they sit at the table, they're
thinking about MasterCard, they're not thinking about their own individual
institutions." (Zebeck (Metris/Fingerhut) Dep. at 204-206.)
H. Plaintiff Has Failed To Demonstrate That Dual
Governance [**154] Violates The Sherman
Act
The foregoing facts reveal plaintiff's failure to
demonstrate that dual governance causes any adverse effect on competition, and
are thus fatal to the claim in Count One. Plaintiff, through its expert Prof.
Katz, has posited a theory as to how dual governance might create disincentives
for some forms of competition between the associations, but has failed to offer
credible evidence to support that theory. First and foremost, plaintiff has
failed to prove causation -- that dual governance has caused either association
to alter its decision-making -- except with respect to one limited competitive
front, comparative advertising. Plaintiff did demonstrate that advertising
decisions may have been "distorted" by dual governance but did not establish
that any advertising decisions resulted in a price, quality, or output
restriction for credit cards. Aside from that example, which no longer reflects
the competitive vigor of advertising between the associations, there is no
evidence that any "non-dedicated" governor of either association ever took any
action to hinder, prevent or delay either association from competing with the
other, or that any competitive [**155] decision of either
association was ever distorted by the "dedication" levels of any governor.
The smart card considerations of the associations in the mid-1980s
provide one example of the plaintiff's failure to establish causation. Professor
Katz acknowledges that there is no evidence that any "non-dedicated" governor
ever took any action to stop or delay a smart card initiative. The only evidence
of causation proffered by plaintiff on the smart card issue is the inferences of
Professor Katz, which the court rejects as unsupported by the evidence.
Further, there is simply no credible evidence that either MasterCard or
Visa has declined to pursue a competitive initiative or an innovation for other
than legitimate business reasons. Again using the smart card allegations as an
example, plaintiffs expert testified that he had not reached any conclusions
regarding the impact of the alleged delay in the development of smart cards on
consumer welfare. The preponderance of the evidence is that smart card
technology has not been implemented for credit cards at point of sale simply
because there is no business case in the U.S. to justify the expenditures
required [*379] for point of sale reterminalization.
[**156] Plaintiff has likewise failed to show any other example of
an effect on competition as a whole.
Accordingly, plaintiff has failed
to meet its burden of establishing that dual governance caused a significant
adverse effect on competition, and as a result, Count One fails.
IV. BY-LAW 2.10(e) AND THE CPP UNREASONABLY RESTRAIN TRADE
With regard to Count Two, plaintiff contends that Visa By-Law 2.10(e)
and MasterCard's Competitive Programs Policy ("CPP") have had an adverse effect
on the market by excluding American Express and Discover from offering network
services to bank issuers, resulting in decreased network-level competition and
fewer and less varied credit card products to the consumer.
While
defendants have argued that American Express and Discover have the same
opportunities to market cards to consumers through the mail and over the
Internet, the record demonstrates that the exclusionary rules have had an
adverse effect on both the issuing and the network market. First, the
exclusionary rules cause an adverse effect on the issuing market by effectively
preventing Visa and MasterCard member banks from issuing American Express and
Discover cards, reducing overall card [**157] output and available
card features. As a result, consumer welfare and consumer choice are decreased.
Second and more importantly for this case, the rules restrain competition in the
network market because they prevent American Express and Discover from offering
network services to the consumers of those services, the members of the Visa and
MasterCard associations. As a result, American Express and Discover are forced
to operate as single-issuer networks, limiting their transaction and issuance
volume and stunting their competitive vitality. Network services output is
necessarily decreased and network price competition restrained by the
exclusionary rules because banks cannot access the American Express and Discover
networks; conversely American Express and Discover cannot access the issuing
competencies and segmented marketing expertise of the banks, nor their more
profitable relationship customers with checking accounts, attributes which
cannot be provided by the smaller banks and monoline banks to which American
Express and Discover do have access.
A. Visa and MasterCard
Adopt Their Exclusionary Rules 1. Visa U.S.A. Adopts By-law
2.10(e)
In 1991 Visa U.S.A. passed By-law [**158] 2.10(e).
It provides that "the
membership of any member shall automatically
terminate in the event it, or its parent, subsidiary or affiliate, issues,
directly or indirectly, Discover Cards or American Express Cards, or any other
card deemed competitive by the Board of Directors." (Ex. P-0647) (emphasis
added.) It was intended to complement By-law 2.06, which already prevented the
American Express or Discover networks from being able to issue Visa cards on the
Visa network indirectly by buying a Visa member bank and thereby becoming a
member/owner of Visa. The Visa board has never "deemed" MasterCard (or Diners
Club or JCB) n19 to be [*380] "competitive" with Visa, (
see
Tr. 3268-69; (B. Katz, Visa U.S.A./Visa Int'l); Pascarella (Visa U.S.A.) Dep. at
53-54), despite the fact that at the time By-law 2.10(e) was passed, the
worldwide volume on the Diners Club and Discover networks were about equal.
(
See Ex. D-1771 at 5; Ex. D-4098 at 5.)
- - - - - - - -
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n19
Diners Club is owned by Citicorp, the largest Visa/MasterCard issuer.
(
See Tr. 4397 (Beindorff, Visa U.S.A.).) Although it ultimately never
issued any JCB credit cards, Household Bank, whose representative, Mr. Saunders,
was Chairman of MasterCard in 1996, had entered into an exclusive deal with JCB
to issue JCB cards in the United States and planned to issue JCB cards in the
United States. (
See Tr. 2193-94, 2220 (Saunders, Household/Fleet).)
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - -
- - - - - - - [**159]
Foreclosed in the United States by
By-law 2.10(e), American Express by the fall of 1995 had entered into issuing
arrangements with a number of international banks. (
See Ex. P-0854.)
Visa senior management became concerned that American Express' partnerships with
Visa member banks would grow American Express' card issuance and merchant
acceptance and erode Visa's market share. In response, Visa International began
considering a global exclusionary rule patterned on 2.10(e). (
See Tr.
3267-68 (B. Katz).) On June 5, 1996, after the head of the European Commission
Directorate for Competition expressed doubts about the legality of such a rule,
the Visa International Board delegated its authority to the various Regional
Boards encouraging them to adopt the rule. (
See id. at 3288-92 (B.
Katz); Ex. P-0661.) Following this delegation, Visa's Latin American Board
considered an exclusionary rule but after complaints filed by American Express
declined to enact one. (
See Tr. 3302 (B. Katz); Partridge (Visa Int'l)
Dep. at 183, 302.) Ultimately, the only region with a prohibition on member bank
issuance of American Express and Discover cards was and remains the United
States.
2. [**160] MasterCard Adopts Its United States
Region Competitive Programs Policy
As of early 1996, MasterCard had
no rules prohibiting its members from issuing American Express cards.
(
See Tr. 1769 (Lockhart, MasterCard).) By 1996, however, American
Express had decided to change its single-issuer network strategy and invited
Visa and MasterCard member banks to issue cards on the American Express network.
American Express CEO Harvey Golub gave a speech to the Credit Card Forum in May,
1996 outlining why it would be profitable for banks to partner with American
Express and specifically encouraging major MasterCard banks to consider the
opportunity in light of the fact that MasterCard had no rule requiring them to
give up their MasterCard portfolio if they did so. (
See Ex. D-0671.)
MasterCard CEO Eugene Lockhart and some other members of MasterCard's senior
management thought that MasterCard could differentiate itself from Visa and gain
share by
not adopting a rule similar to Visa's 2.10(e). They believed
this would encourage banks interested in issuing American Express cards to
convert their Visa portfolios to MasterCard. (
See Ex. P-0270; Tr.
1764-65 (Lockhart);
see also [**161] Tr. 1459-60 (Hart,
MasterCard).) Other senior MasterCard management, including MasterCard's current
CEO, Robert Selander, strongly disagreed and wanted to "make it as hard as
possible to have Amex do anything anywhere in the world." (
See Tr.
1774; Ex. P-0293.)
Some MasterCard members in the United States accepted
Golub's invitation and held discussions with American Express. By June 1996,
Lockhart and Alan Heuer, president of MasterCard's U.S. Region, knew that four
or five MasterCard members were considering issuing American Express cards:
Fingerhut/Metris, Wells Fargo, Mellon Bank, Bank of New York [*381]
and possibly First U.S.A. (
See Tr. 1811-12 (Lockhart);
see
also Heuer (MasterCard) CID Dep. at 112, 130-31.) In the absence of any
MasterCard-imposed prohibition, Lockhart expected five to ten large MasterCard
issuers around the world, including the United States, to issue American Express
cards. (
See Tr. 1836 (Lockhart); Ex. P-0296 at MC85659.)
MasterCard evaluated whether to permit its members to issue American
Express but found that unless MasterCard were guaranteed 80 to 90 percent of
their members' portfolios, granting such permission would have weakened
MasterCard. [**162] (
See Tr. 1787 (Lockhart).) The
MasterCard U.S. and International Boards met in London in June 1996 to consider
whether to pass an exclusionary rule. At its June 29, 1996 meeting, MasterCard's
International Board followed the approach taken by Visa International's Board
three weeks earlier and delegated to MasterCard's regional boards the authority
to enact rules to prohibit MasterCard's members from issuing American Express
cards. (
See Ex. P-0188 at CRW00544-45.) MasterCard also considered the
fact that the European Commission had expressed disfavor with Visa's proposed
global by-law. (
See Tr. 1824 (Lockhart).)
The MasterCard U.S.
Region Board enacted the CPP on June 28, 1996 over the objection of six board
members, subject to a delegation of the authority to take that action by
MasterCard's Global Board at the Global Board's meeting the following day.
(
See Ex. P-0187 at CRW00539.) A number of board members who opposed the
CPP argued that the market should decide whether banks enter into distribution
deals with American Express and that the banks, like supermarkets, should be
able to offer their customers all available brands. (
See Tr. 1282-83
(Hart, Advanta/MasterCard); [**163] Ex. P-0181 at CRW000193; Tr.
1827-28 (Lockhart).) Some members of MasterCard's senior management also
believed that a policy directed to American Express "should apply to Discover,
JCB, and Diners." (Tr. 1804-06 (Lockhart);
see Ex. P-0271 at MC3449.)
Notwithstanding these opinions, MasterCard decided that it could not afford to
apply the CPP to other "competitive" programs such as Diners, which was
principally owned by Citibank. (
See Zebeck (Metris/Fingerhut) Dep. at
169.)
The CPP, applicable only in the United States, provides that with
"the exception of participation by members in Visa, which is essentially owned
by the same member entities, and [Diners Club and JCB], members of MasterCard
may not participate either as issuers or acquirers in competitive general
purpose card programs." (P-0181 at CRW 00190;
see also P-0187 at CRW
00539.)
B. Abolition of Defendant's Exclusionary Rules Will
Increase Competition at the Network Level and Benefit Competition and
Consumers
Again, the core of Section 1 inquiry is whether
the challenged restraint's "anticompetitive effects outweigh its procompetitive
effects" (
Atlantic Richfield Co. v. USA Petroleum Co., 495 U.S. 328,
342 & n.12, 109 L. Ed. 2d 333, 110 S. Ct. 1884 (1990)) [**164]
and, therefore, "whether the challenged agreement is one that promotes
competition or one that suppresses competition." (
National Soc'y of Prof.
Eng'rs, 435 U.S. at 691;
see California Dental Ass'n, 526
U.S. at 772-73.) "Restraints on competition [do not constitute antitrust
violations unless they] have or [are] intended to have an effect upon prices in
the market or otherwise . . . deprive purchasers or consumers of the advantages
which they derive from free competition." (
Apex Hosiery Co. v. Leader,
[*382] 310 U.S. 469, 500-01, 84 L. Ed. 1311, 60 S. Ct. 982 (1940);
United States v. Brown Univ., 5 F.3d 658, 668 (3d Cir. 1993)
(identifying "reduction in output, . . increase in price [and] deterioration in
quality" as anticompetitive effects in rule of reason analysis);
Tunis Bros.
Co. v. Ford Motor Co., 952 F.2d 715, 728 (3d Cir. 1991) ("An antitrust
plaintiff must prove that challenged conduct affected the prices, quantity or
quality of goods or services.");
Wilk v. American Med. Ass'n, 895 F.2d
352, 360-62 (7th Cir. 1990) (finding that impeding consumers' free choice and
raising costs [**165] of some health care providers were actual
anticompetitive effects).)
Because of the defendants' exclusionary rules
American Express and Discover have not been able to convince U.S. banks to issue
cards over their networks. This prevents them from competing in the network
services market for the business of bank issuers. (
See Tr. 6055-58
(Schmalensee).) Since the bank members of Visa and MasterCard issue over 85% of
general purpose cards comprising some 75% of the transaction volume, a huge
portion of the market for network services is preserved for Visa and MasterCard.
Those networks pay millions of dollars in incentive payments in the form of
discounts from the price for network services to selected issuing banks to
compete for their business and the banks play Visa and MasterCard against one
another to obtain lower net prices and higher value for card network services.
(
See Tr. 4523-26, 4569-73 (Dahir, Visa U.S.A.); Ex. P-0748; Ex. P-0831;
Ex. P-0790; Tr. 5324 (Heasley, Visa U.S.A.); Tr. 4407 (Beindorff, Visa U.S.A.).)
Adding American Express and Discover would increase the number of service
providers from two to four, enhance price competition and benefit consumers.
The [**166] addition of American Express and Discover will
also increase the available supply and variety of network services. This will
result in more card products for bank issuers and more options for consumers.
Access to bank distributors will enable American Express and Discover to combine
their services and features with the different product features and issuing
skills of the associations' member banks. Whether or not similar products could
also be issued on the Visa or MasterCard networks, restricting banks from
issuing on the American Express or Discover networks restricts the choices
available to them and their customers, who might prefer a combination of
services on their American Express or Discover card which are now unavailable.
Through the exclusionary rules Visa and MasterCard also limit competition among
the member banks by preventing them from competing against each other by
offering their customers Amex and Discover brands and network features.
Should the exclusionary rules be eliminated, American Express and
Discover would seek to work with a variety of bank issuers to grow market share
and increase merchant acceptance of their cards. (
See Tr. 2536
(Chenault); Rapp (Visa [**167] U.S.A.) Dep. at 458 (predicting that
elimination of defendants' exclusionary rules would result in an increase in
American Express' market share).) Since the card network services business is
driven by scale, increasing the scale of American Express and Discover will
reduce their costs and increase their competitive strength. (
See Tr.
5991 (Schmalensee).) The exclusionary rules contain American Express and
Discover's ability to grow market share while effectively maintaining the
defendants' market share and power.
The defendants argue that there are
many alternative card distribution channels available to American Express and
Discover other than the associations' member [*383] banks, including
mail, and that there are already plenty of cards and product features in
America's credit and charge card market. While true, these arguments focus on
American Express and Discover's success as issuers, but ignore how the
exclusionary rules have hampered them as networks. The member banks are a unique
distribution source for general purpose card products because of their
experience and expertise. They also control access to the primary financial
relationship in America -- the checking account. [**168] No amount
of effort by American Express and Discover to issue through non-member banks,
retailers or other organizations will provide consumers with the range of
choices to which they are entitled. While abolishing the exclusionary rules will
undoubtedly help American Express and Discover, its primary effect will be to
increase competition and consumer welfare.
1. The Exclusionary Rules Limit Incentives for Banks to Issue
American Express and Discover Cards
It is largely undisputed that
the exclusionary rules have resulted in the failure of Visa and MasterCard
member banks to become issuers of American Express and Discover-branded cards.
(
See Tr. 6055, 6058 (Schmalensee) (exclusionary rules a "significant
cause" of inability of American Express and Discover to sell network services to
banks); Tr. 4394-95 (Beindorff, Visa U.S.A.) (confirming increased market share
for American Express absent 2.10(e)); Tr. 1418 (Hart, Advanta/MasterCard); Ex.
P-0277.) The following specific examples illustrate this point.
a. Banco
Popular
Banco Popular is one of the largest issuers of Visa and
MasterCard cards in Puerto Rico. It originally issued only Visa cards but
subsequently [**169] offered MasterCard cards (soliciting,
inter
alia, its customers who already had a Visa card) to give its customers "a
chance to have a second card with the same bank. A lot of people like to have
one of each, for whatever reason." (Tr. 153 (Kesler, Banco Popular).) Visa did
not object to Banco Popular expanding its brand offerings to include MasterCard
cards. (
Id.)
For similar reasons, Banco Popular was interested
in offering American Express cards to "give [its] customers more choices, to
have a third brand." (
Id. at 157, 182 (Kesler).) It negotiated an
issuer agreement with the American Express network and offered features on the
American Express cards it issued that were not features it offered on Visa
cards. Those features included purchase protection and an extended warranty on
purchases made using Banco Popular's American Express card. (
See Tr.
182-84 (Kesler).) Though Visa and MasterCard offer similar programs, features
such as purchase protection and extended warranty depend on a network's customer
service capabilities for implementation. American Express believes it has a high
reputation for customer service which distinguishes its product. (
See
Tr. [**170] 639 (McCurdy, American Express);
see also Ex.
P-0091; Ex. P-1238; Ex. P-1239; Ex. P-1240.)
Consumers in Puerto Rico
now enjoy the benefits of intrabrand competition among issuers of American
Express cards: Banco Popular, American Express and (soon) Banco Santander (which
recently executed a card-issuing arrangement with American Express) all compete
for American Express customers in Puerto Rico. (
See Tr. 360-61
(Kesler); Lucki (MasterCard) Dep. at 35-36.) Moreover, because of Banco
Popular's competition with American Express' proprietary card business in Puerto
Rico, Banco Popular has felt that it had to offer services and features on its
[*384] cards that were at least comparable to those offered by
American Express as an issuer. (
See Tr. 182 (Kesler).) When Banco
Popular began issuing American Express cards, both associations assured Banco
Popular that it remained a member in good standing, n20 and also communicated
their intentions to improve the quality of service that they provide. (
See
id. at 167-68;
accord Child (MasterCard) Dep. at 141; Lucki
(MasterCard) Dep. at 72;
see also Partridge (Visa Int'l) Dep. at
371-72.)
- - - - - - - - - - - - - - - - - -Footnotes- - - - - -
- - - - - - - - - - - -
n20 MasterCard sent a letter explaining to Banco
Popular the terms and assurances it wanted in connection with Banco Popular's
issuance of a competitive card. (
See Ex. P-0145.) Banco Popular then
negotiated with MasterCard for terms that it found fully reasonable.
(
See Tr. 168-73 (Kesler, Banco Popular); Ex. P-0144.) MasterCard never
even sought to enforce such terms on Banco Popular's issuance of Visa cards.
(
See Tr. 173-74 (Kesler).)
- - - - - - - - - - - - - - -
- -End Footnotes- - - - - - - - - - - - - - - - - [**171]
Banco Popular also wanted to issue American Express cards to its
mainland United States customers, and it explored that possibility with American
Express. (
See Tr. 161 (Kesler, Banco Popular); Ex. P-0142.) Banco
Popular recognized, however, that because of defendants' exclusionary rules, to
issue American Express cards in the United States it would have to give up its
Visa and MasterCard memberships in the United States. Doing so would have caused
significant customer disruption, forced the bank to liquidate or sell its
existing Visa and MasterCard customer accounts, and terminated the bank's Plus
and Cirrus ATM network memberships. n21 (
See Tr. 159-60 (Kesler).) In a
September 3, 1997 letter, Visa U.S.A. informed Banco Popular that if it wanted
to continue to issue Visa cards in the continental United States, it could
neither issue cards nor solicit customers for American Express in the
continental United States. (
See id. at 175-76 (Kesler); Ex. P-0252.)
Consequently, Banco Popular still has not agreed to issue American Express cards
in the mainland United States. (
See Tr. 357 (Kesler).) If the
exclusionary rules did not exist, it would in fact do so. (
See id.
[**172] at 166 (Kesler).)
- - - - - - - - - - - - - -
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n21 To issue
American Express cards in the United States, Banco Popular recognized that it
would need marketing and other financial assistance from American Express to
defray the costs associated with losing its Visa and MasterCard memberships.
(
See Tr. 161 (Kesler).)
- - - - - - - - - - - - - - - -
-End Footnotes- - - - - - - - - - - - - - - - -
b. Advanta
In
1995, Advanta considered issuing cards on the American Express and Discover
networks. (
See id. at 1279, 1299 (Hart, Advanta/MasterCard).) In
Advanta's view, issuing Advanta/American Express products would have been a
benefit to Advanta. (
See id. at 1295 (Hart).) There would have been
consumer interest in such a card, and such a product offering would have
benefitted consumers. (
See id. at 1280, 1296 (Hart).) In 1995, since
MasterCard had no policy prohibiting such deals with its competitors, Advanta
proceeded with negotiations with American Express. (
See id. at 1285-90
(Hart)) Advanta consumer research regarding working with American Express
"encouraged" Advanta; Hart believed that Advanta could [**173] have
issued over three million American Express cards. (
Id. at 1287; 1418
(Hart).) When the MasterCard Board adopted the CPP, Advanta "had to narrow our
focus considerably" to stay within the parameters of the defendants'
exclusionary rules. (
Id. at 1291 (Hart).) Advanta did not believe that
it could simply leave both Visa and MasterCard in order to issue American
Express cards. (
See id. at 1291-92 (Hart).) [*385]
In an attempt to conform to By-law 2.10(e) and the CPP, Advanta went
forward with a "Rewards Accelerator" program that linked MasterCard usage on an
Advanta bankcard with aspects of American Express' rewards program. (
See
id. at 1292-93 (Hart).) The program resulted in litigation between Visa,
MasterCard and Advanta; Visa and MasterCard claimed that the MasterCard link to
American Express' rewards program violated By-law 2.10(e) and the CPP.
(
See Tr. 1839 (Lockhart, MasterCard).) The litigation concluded with a
settlement that terminated the Rewards Accelerator program. (
See Tr.
1293-95 (Hart).)
Advanta sought to issue American Express cards to its
small business customers in late 1998, after it had sold its consumer card
portfolio to Fleet. (
See Tr. [**174] 722-23 (McCurdy,
American Express).) In addition to the American Express brand's attractiveness
to its small business customers, Advanta was interested in American Express'
data capture capabilities and its "privileged rates" program under which small
business cardholders would be entitled to discounts at affiliated merchants.
(
See id. at 723-25 (McCurdy, American Express).) American Express
recognized that Advanta would bring small business lending expertise that
American Express itself did not possess. (
See id. at 728-29 (McCurdy).)
At that time, Advanta had 250,000 small business customers whose accounts
Advanta would have to convert from Visa or MasterCard to American Express if it
were to move forward with the issuance of the American Express cards. (
See
id. at 729-30 (McCurdy).) Advanta expressed "tremendous concerns" to
American Express both about the actual cost of such a conversion, as well as the
potential damage such a conversion would cause to its customer relationships.
(
Id. at 730 (McCurdy, American Express).) Although Advanta would have
been interested in issuing American Express small business cards if the
defendants' exclusionary rules did not exist [**175] (
see
id. at 731 (McCurdy)), it did not in the present environment proceed with
the issuance of those cards. (
See id. at 733 (McCurdy).)
c.
Bank One
Bank One, one of the largest card issuers in the United States,
has held numerous discussions with American Express regarding the possibility of
issuing American Express cards. (
See, e.g., Christofferson (Banc
One/First U.S.A.) Dep. at 56-57, 80, 136.) Its executives testified that such an
arrangement would benefit both Bank One and American Express by emphasizing the
strengths and abilities that each party offered. (See Neubert (Banc One) Dep. at
73-74) Bank One's "core value" was its experience and knowledge of "all that
goes into running a revolving card business." American Express, on the other
hand, brought experience in the "nonrevolving charge business [and] marketing
capabilities." (Neubert Dep. at 86-87.)
Bank One recognized, however,
that any card-issuing arrangement with American Express would result in the
unacceptably high cost of the bank losing its association memberships. It
retained independent consultant Jerry Craft n22 to analyze possible American
Express opportunities. (
See Neubert Dep. at 141-46.)
[**176] Craft's assessment showed that "Direct Issuance" of American
Express cards was Bank One's "most desirable" option for strategic fit, customer
control and data ownership, and [*386] that it would benefit the
bank and its customers. n23 But this option was the "worst" as to the "barriers"
resulting from the "current state of association By-laws and policies." (Ex.
P-0227 at 11.) Craft testified that direct issuance would trigger association
retaliation and that Bank One could not afford to leave the associations due to
their extended merchant acceptance networks. (
See Craft Dep. 68-69.)
- - - - - - - - - - - - - - - - - -Footnotes- - - - - - - - - - -
- - - - - - -
n22 Craft has nearly thirty years' experience at top Visa
and MasterCard issuers such as NationsBank (now Bank of America) and Wachovia.
He was called
by Visa to testify on its behalf in the
Mountain
West trial. (
See Craft (Banc One) Dep. at 1-15, 81-82.)
n23 As Craft explained, "We felt the number one reason issuers would be
willing to work with American Express is they could improve their performance
and better serve their customers." (Craft (Banc One)Dep. at 73-74.)
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - - - - - - -
- - [**177]
Absent the exclusionary rules, it would have
tried to issue American Express cards. (
See Neubert (Banc One) Dep.
77-78; Christofferson (Banc One/First U.S.A.) Dep. 87;
see also
McCurdy, Tr. 778.) In fact, with the hope that the Government's lawsuit would
result in a prompt settlement and elimination of the defendants' exclusionary
rules, Bank One representatives contacted American Express immediately after the
Government filed its complaint in order to become American Express' first U.S.
network issuer. (
See Ex. P-0104 at AMEX0002580436-37.)
In
addition to the three banks discussed above there were many additional Visa and
MasterCard member banks which expressed interest in issuing American Express
cards. Prior to Mr. Golub's Credit Card Forum Speech in 1996, American Express
had discussions with Nations Bank, Metris (Fingerhut), Chemical, Manufacturers
Hanover and Bank One about possible bank issuance of American Express cards.
(
See Tr. 2352-53 (Chenault, American Express); Zebeck
(Metris/Fingerhut) Dep. at 48-49; Ex. P-0818.) After the Golub speech, American
Express had conversations with Union Bank, First Consumers National, Key Corp,
First USA, MBNA, Dime, Mellon, [**178] Wachovia, Banco Popular North
America, and Heartland Savings Bank. (
See Tr. 1477-87 (Cracchiolo,
American Express); Tr. 645, 722-31, 740, 743-47, 753-73, 784-87 (McCurdy,
American Express); Ex. P-0698.) Because of the exclusionary rules, however, the
discussions were "nonstarter[s]." (Tr. 2368 (Chenault);
see also Ex.
P-0946 at 4 ("given "[MasterCard's] current policy," Union Bank "would not
currently pursue American Express' proposal."); Ex. P-0278, Ex. P-0127 and Ex.
P-0128 (internal MasterCard analyses of particular segments of Visa and
MasterCard issuers' portfolios that issuers might convert to American Express
cards if given the opportunity);
cf. Ex. P-0767 at VU0634319 (Citibank
presentation to Visa and others describing desire to "eliminate line of business
restrictions").)
American Express' dealings with Capital One are a
typical example of the impact of the exclusionary rules. American Express has
executed a network card deal with Capital One, one of the largest United States
Visa and MasterCard issuers, in the United Kingdom (where the associations do
not have equivalent exclusionary rules). Capital One told American Express' Ken
Chenault that the bank could [**179] not move forward with
discussions about issuing American Express cards in the United States due to the
exclusionary rules. (
See Tr. 2369-71 (Chenault).) As a result, United
Kingdom consumers can obtain a Capital One issued American Express card, but
United States consumers cannot.
Discover has also found that defendants'
exclusionary rules have deterred United States issuers from entering issuing
arrangements with Discover. For example, First USA approached Discover to
discuss a possible issuing arrangement. (
See Tr. 2985-86 (Nelms,
Discover).) With defendants' [*387] exclusionary rules in place,
Discover and First USA discussed an arrangement under which First USA would
assist Discover in marketing Discover cards to First USA's affinity customers so
long as First USA would have the right to purchase the resulting Discover card
accounts when the by-laws were changed or eliminated. Although First USA would
have liked to issue Discover cards itself, it would not do so for fear of losing
the ability to issue Visa and MasterCard cards. (
See id. at 2987, 3051
(Nelms).)
C.
Multiple Bank Issuers Strengthen Networks and
Significantly Enhance Network-Level Competition Multiple
[**180] bank issuing is important for a general purpose card network
to effectively offer network-level services. (
See Tr. 5224-25
(Pascarella, Visa U.S.A.).) Robert Selander admitted that a network cannot
maintain "a viable global franchise [with only] one or two issuers."
(
Id. at 5611-12 (Selander, MasterCard).) Member banks provide networks
with an effective distribution system. (
See Tr. 4819 (Knox, Visa
U.S.A.); P-0799 at VU1154199; P-0582 at VIF7035389; Partridge (Visa Int'l) Dep.
126, 130-3.) In particular, multiple issuers allow a network to take advantage
of "better skills" and "new techniques" of various issuers, including coming up
with new ways to get credit cards to consumers. (Bignall (Visa Int'l) Dep. at
113.) As recognized by Visa U.S.A., "the merchants and cardholders signed in
rural and isolated locations represent a difficult and costly market for
competing products to tap. By providing expanded Visa access to these markets,
the small institutions provide a marketing and cost advantage over that of
competing
systems." (Ex. P-0050 at 714326 (emphasis added);
see
also Schmidt (Visa U.S.A.) Dep. at 18-19; Siddharth Mehta (Household) Dep.
at 51-52.)
Multiple [**181] bank issuance of general purpose
cards strengthens general purpose credit and charge card networks in three
fundamental areas: increased card issuance, increased merchant acceptance, and
increased scale. When combined with new products and services that bank issuance
provides -- such as the practical ability to offer customers a debit product on
the network infrastructure (discussed below) -- strengthening the networks in
these areas benefits consumers both directly (by ensuring availability of new
products and services) and indirectly (by lowering network costs that are passed
on to consumers).
1. Increased Card Issuance
Acquiring
additional issuers leads to increased card issuance. Even though there are
thousands of issuers already in the United States, more are always better.
(
See, e.g., Beindorff (Visa U.S.A.) Dep. at 344-46; Hanft (MasterCard)
Dep. at 190-91; Russell (Visa U.S.A.) Dep. at 40-41; Schall (Visa U.S.A.) Dep.
at 207-10; Ex. P-0867 at WBC9980-81.) The same would hold true for American
Express (and Discover) should the exclusionary rules fall. Visa U.S.A.'s general
counsel testified that By-law 2.10(e) exists because of the likelihood that the
number of American [**182] Express cards issued in its absence could
be substantial. (
See Allen (Visa U.S.A.) Dep. at 313-14.) Other Visa
executives also acknowledged that American Express' partnerships with banks in
the United States would result in an increase in the number of American Express
cards in circulation. (
See Tr. 4394-95 (Beindorff, Visa U.S.A.);
see also id. at 5253 (Pascarella, Visa U.S.A.).)
2. Increased
Merchant Acceptance
Merchant acceptance, and the consumer perception of
merchant acceptance, is vital [*388] to a network for obvious
reasons. (
See Tr. 2005 (Pascarella, Visa U.S.A.); Tr. 2219 (Saunders,
Household/Fleet); Pascarella Dep. at 172-73.) Card features are irrelevant if
consumers cannot use the card. (
See Tr. 4355 & 4387 (Beindorff).)
As a result, increased merchant acceptance -- and increased perception of
merchant acceptance -- can lead to an increase in card issuance and transaction
volume. (
See id. at 1810-11 (Lockhart, MasterCard);
id. at
2977-78 (Nelms, Discover);
id. at 4390 (Beindorff);
see also
Ex. P-0619 at VISA002708-09.)
a. American Express Merchant Acceptance
Issues
In 1999, both Visa and MasterCard believed that they had a
significant [**183] acceptance advantage over American Express in
the United States, which they sought to maintain. (
See Tr. 4423
(Beindorff);
id. at 5213-14 (Pascarella, Visa U.S.A.);
id. at
3622 (Selander, MasterCard).) American Express has a merchant acceptance level
measured by percentage of card holder spend n24 of about 96%. When measured by
looking at the percentage of merchants that accept general purpose cards that
also accept the American Express card, however, it is lower. (
See Tr.
2716-17 (Golub, American Express).)
- - - - - - - - - - - - - - -
- - -Footnotes- - - - - - - - - - - - - - - - - -
n24 "Card holder
spend" measures the amount of multiple-cardholder spending that could be
transacted on American Express cards (meaning at merchants that accept American
Express, whether an American Express card is used or not) relative to the total
credit card spending of those multiple cardholders. A cardholder spend of 96%
means that consumers holding both an American Express card and a bank-issued
Visa or MasterCard could pay for 96 out of every 100 dollars of credit
expenditures with the American Express card. (
See Tr. 2715 (Golub).)
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - -
- - - - - - - [**184]
To raise its merchant acceptance rate,
American Express has lowered it merchant discount rate, reorganized its sales
force, and developed arrangements with merchant acquirers. Among small merchants
American Express offers a flat fee discount rate (merchants with volume of under
$ 5,000 per year). Even with this program in place, with a discount rate that is
comparable and possibly lower than that of Visa and MasterCard, American Express
has not been able to attract a significant number of small merchants. It does
not believe that this will improve until small merchants see more consumers with
American Express cards. (
See id. at 2720-21 (Golub, American Express).)
b. Discover Merchant Acceptance Issues
Domestic and
international acceptance is Discover's "biggest strategic issue" today. (Tr.
2976-77 (Nelms, Discover).) Discover has taken steps to increase its merchant
coverage, including using independent sales forces to acquire merchants,
providing incentives to major retailers, streamlining acceptance functionality
by simplifying fraud and chargeback rules as compared with the associations, and
improving Discover's price to merchants. (
See id. at 2979-80 (Nelms);
see also [**185] Robins
Mountain West Dep. at
35-37.)
Discover has been able to narrow its merchant acceptance gap in
the United so that it is now accepted at close to ninety percent of the
locations that accept Visa or MasterCard. (
See Tr. 2981-82 (Nelms).)
However, it still suffers from a perception gap (based on its lower acceptance
in the past) that places it at a competitive disadvantage because consumers are
embarrassed when their card is rejected and do not try to use it again. (
See
id. at 2982;
id. at 2976-77;
id. at 2982 (Nelms).) Nelms
therefore views Discover's acceptance at ninety percent of Visa
[*389] and MasterCard U.S. locations as deceiving, because
Discover's merchant acceptance perception gap results in customers refraining
from using Discover cards even where they are accepted. (
See id. at
2982 (Nelms).)
Discover has already lowered its merchant discount rate
to gain acceptance (
see Ex. P-0416 at MCJ4002287 (Discover offers
"extremely low interchange/discount rates")); lowering it further would not
close the gap. Discover instead needs more card issuance and transaction volume,
which can only realistically be obtained via third-party issuers, to become a
more [**186] relevant network. (
See id. at 2982-84 (Nelms);
see also Heasley (Visa U.S.A.) Dep. at 12 (increased cardholder base
makes it easier to increase merchant acceptance).)
3. Scale and
Relevance
Multiple issuers provide networks with the scale, and, in
turn, the relevance that they require to be strong competitors. (
See
Tr. 6060 (Schmalensee).) As Charles Russell, former CEO of both Visa U.S.A. and
Visa International, explained, scale drives the card network business and lowers
network costs, thereby increasing the networks' ability to offer services at
lower, competitive prices. (
See Russell (Visa U.S.A.) Dep. at 39-40;
see also Tr. 2424, 2579, 2614 (Chenault, American Express);
id. at 2723, 2768 (Golub, American Express); Pascarella (Visa U.S.A.)
Dep. at 136; Krumme (JCB) Dep. at 178-81, 191-92; Reed (Citibank) Dep. at 39-41;
Partridge (Visa Int'l) Dep. at 199-200.) Both Discover and American Express seek
multiple issuers to drive volume to reach a scale that would increase their
networks' competitiveness. (
See Tr. 2979 (Nelms, Discover);
id. at 2563 (Chenault, American Express).)
D. Banks
Provide Essential Attributes to Network Competitors [**187]
The Visa and MasterCard member banks are the sources of virtually all of
the expertise in issuing general purpose cards in the United States outside of
American Express and Discover themselves. Together, those member banks are
responsible for 85 percent of all credit card issuance and are the source of
innovative card marketing ideas. (
See generally M. Katz Dir. Test. PP
281-90 & Figure 20.) As discussed below, the banks provide special skills,
expertise and relationships with consumers that collectively strengthen the
general purpose card networks.
The Visa and MasterCard member banks have
substantial value as card issuers and offer hard-to-duplicate card issuing
skills and experience. (
See, e.g., Zebeck (Metris/Fingerhut) Dep. at 25
(each of MasterCard's 3,000 issuers have their own unique point of
differentiation from other MasterCard issuers).) Even though American Express
and Discover are successful issuers, they cannot alone duplicate the strength
and breadth of issuance and acceptance achieved by the defendants through
issuance by thousands of different entities. (
See Tr. 2359-60
(Chenault, American Express);
id. at 2990-91 (Nelms, Discover).)
For example, [**188] Advanta had exceptional skill at
targeting consumers, stratifying markets and identifying target prospects. With
its expertise at tailoring offers to those targeted prospects, Advanta earned
higher returns than most firms in the industry. (
See Tr. 1414-15 (Hart,
Advanta/MasterCard).) Similarly, MasterCard (and Visa) member First USA (which
was subsequently purchased by Bank One) "had strong database marketing skills,
had strong alliance marketing capabilities," as well as, "size and capabilities"
that would [*390] appeal to American Express. (
See id. at
1793-94 (Lockhart, MasterCard).)
Many banks have developed specialized
expertise in profitably targeting particular consumer segments. Banco Popular
has established expertise in marketing cards (including American Express cards)
to the Hispanic population in Puerto Rico. But for defendants' exclusionary
rules, Banco Popular would use its expertise in issuing American Express cards
in the United States, specifically targeting the Hispanic population.
(
See Tr. 166 (Kesler, Banco Popular);
see also Ex. D-0554.)
Similarly, MBNA possesses specialized co-branding/affinity knowledge and
expertise. (
See Tr. 2744-45 (Golub, American [**189]
Express);
see also Heasley (Visa U.S.A.) Dep. at 179-81.) Banks such as
Metris and Providian specialize in marketing to low-income ("sub-prime")
households. (
See Siddharth Mehta (Household) Dep. at 78-81; Zebeck
(Metris/Fingerhut) Dep. at 25-27.)
1. Banks Offer Cross- Selling
Opportunities to More Profitable "Relationship" Customers
In order to be
competitive, networks need access to bank issuers. Banks maintain the "
strongest" position of trust with consumers, another significant advantage in
the cross-selling of general purpose cards to consumers. (
See Tr.
4815-16 (Knox, Visa U.S.A.); Ex. P-1265 at VU0592765; Ex. P-1015 at V02 0110.)
Cross-selling refers to the ability to market products to consumers with whom a
relationship already exists. Cross-selling is especially important as the
effectiveness of direct mail solicitation decreases. (
See Tr. 2372
(Chenault, American Express);
see also Tr. 2207 (Saunders,
Household/Fleet) (direct mail response rates have dropped from three to five
percent in the early '90s to a current average of approximately one percent);
Ex. P-0690 at VU0078871 (direct mail has become a less effective marketing
tool); Ex. P-0486 at [**190] MCJ4351612 ("All else being equal . . .
customers are significantly more likely to choose a card offered by their
primary financial institution than any other institution").)
Cross-selling by banks at and through their branches is a key channel
for profitable new account acquisitions across all product lines and has been
acknowledged as the second-most significant driver of new card acquisition.
(
See, e.g., Ex. P-0706; Ex. P-0829; Ex. P 1213 at MCJ2352016.)
Recognizing this fact, the associations have developed cross-selling training
programs for their members and a number of member banks have generated
significant numbers of new accounts through cross-selling. (
See Ex.
P-0396 at MCJ2352016; Ex. P-0401 at MCJ2369645; Ex. D-3975 at MCJO115821; Ex.
P-0060 at 1058324; Ex. P-0030 at 0691887; Schall (Visa U.S.A.) Dep. at 16-20;
Nole (First Union) Dep. at 42-43; Tr. 1158-59 (Tylenda, Fleet); Ex. P-0209 at
F3853;
see also Rhein (Wells Fargo) Dep. at 13-18; Arena (Citibank) CID
Dep. at 50-51; Ex. P-0871 at WBC16636 (Wachovia).)
Such branch
solicitations are also less expensive to issuers than are direct mail
solicitations. (
See Ex. P-0835 (Visa U.S.A.'s 1998 cross-selling
[**191] practices "benchmark study" reporting that member branch
solicitation cost less than $ 29 per account acquired, while direct mail
solicitation cost more than $ 60 per account acquired).) Issuers also offer
special features or services to their cross-sold customers that they do not
provide to direct mail, non-relationship customers. Wachovia and U.S. Bank
customers, for example, receive a single consolidated statement for both their
checking and credit card accounts, and can view their credit card account
[*391] information through bank ATMs. (
See Ex. P-0835 at VU
1587136, 288.)
Through the use of account information uniquely available
to banks with whom those customers have a demand deposit account relationship,
these bank issuers more cheaply, easily and effectively find and market credit
cards to those consumers. (
See Tr. 5393-94 (Williamson, Visa Int'l);
Laufer (Argus) Dep. at 107-09; Armentrout (Crestar) Dep. at 23; Nole (First
Union) Dep. at 78-81; Cosman (BankBoston) Dep. at 36; Tr. 5319-20, 5322
(Heasley, Visa U.S.A.); Ex. P-0529; Heasley Dep. at 107-112; Fulton (Bank of
America) Dep. at 24, 32-35; Ex. P-0082 at ABT002468.) Additionally, banks regard
information about their [**192] customers as proprietary and do not
share it with third parties, including American Express and Discover.
(
See Tr. 5319-20 (Heasley, Visa U.S.A.); Phillips (Bank of America)
Dep. at 79-80.) Issuers have found that commercially available credit reports
alone provide significantly less reliable information about prospective
cardholders than banks possess about potential cross-sale targets. (
See
Ex. P-0804 at VU1207313.)
Furthermore, "relationship" accounts are
substantially more profitable than non-relationship accounts. (
See Tr.
4946 (Wells, Wachovia); Tr. 5318 (Heasley, Visa U.S.A.); Boardman (Visa Int'l)
Dep. at 117; Nole (First Union) Dep. at 45-46; Fulton (Bank of America) Dep. at
20, 44-45, 53, 61-62, 67-68; Phillips (Bank of America) Dep. at 108; Tonnesen
(Visa Int'l) Dep. at 163; Ex. P-0219 at First Union 7504; Ex. P-0220 at First
Union 7548; Ex. P-0833 at VU1586975 (May 1999 study stating that 72 percent of
issuers claim branch accounts more profitable).) The increased profitability of
relationship accounts is driven by several factors. First, defendants and their
member bank executives have recognized that relationship customers have a higher
response rate to new [**193] account solicitations. (
See
Tr. 4951-52 (Wells, Wachovia); P-0871; Tr. 2214 (Saunders, Household/Fleet);
Fulton (Bank of America) Dep. at 40; Hegarty (Wachovia) Dep. at 78-79, 94-95;
Ex. P-0078 at 1BA011021051.) Second, relationship customers use their primary
bank's card more frequently than other cards. (
See Nole (First Union)
Dep. at 80; 115-16; Ex. P-0081 at 1BA012031638 ("higher utilization").) Third,
such customers are less likely to close their account. (
See Tr. 5321-22
(Heasley, Visa U.S.A.); Heasley Dep. at 105-06; Beindorff (Visa U.S.A.) Dep. at
197-98; Flood (MasterCard) Dep. at 74; Armentrout (Crestar) Dep. at 71; Boardman
(Visa Int'l) Dep. at 115-16.) Lastly, relationship customers are less likely to
default and result in a credit loss to the bank. (
See Armentrout Dep.
at 72-73; Fulton (Bank of America) Dep. at 42-43, 46-47, 62, 68; Nole (First
Union) Dep. at 80-81; Ex. P-0080 at 1BA012012300; Ex. P-0833 at VU1586975 ("92%
of issuers claim losses are lower").)
The defendants' members issue
significant numbers of cards to their retail bank customers. (
See,
e.g., Beindorff (Visa U.S.A.) Dep. at 174-75 (20 percent of outstanding
Visa cards are issued by [**194] banks to their DDA customers); Tr.
1228, 1231-32 (Tylenda, Fleet); Ex. P-0207 (before the bank expanded nationally,
52 percent of Fleet's cardholders had another relationship with Fleet); Tr. 4953
(Wells, Wachovia) (Wachovia has issued credit cards to 29 percent of its retail
customer base); Ex. P-0835 at VU1587187 (Coamerica reported its DDA penetration
to be 50 percent).) Through the exclusionary rules, the defendants' members
foreclose American Express and Discover from competing for such relationship
cardholders. [*392]
2. Traditional Banks Offer Links to
Hundreds of Millions of Demand Deposit (Checking) Accounts
Banks are
also important to network competitors because they provide the link to the
checking accounts that will provide the platform for the next wave of card
products. Roughly ninety percent of U.S. families have at least one checking
account ("demand deposit account" or "DDA"). Visa and MasterCard member banks
are the custodians of the vast majority of these accounts. United States
consumers view the DDA as their primary financial relationship. (
See
Tr. 5394 (Williamson, Visa Int'l).) Defendants too have stressed the importance
of the DDA as the primary relationship [**195] that a bank has with
the consumer. (
See, e.g., Tr. 4415 (Beindorff, Visa U.S.A.); McEwen
(Visa U.S.A.) Dep. at 31-33; Allworth (Visa U.S.A.) Dep. at 145. Because they
directly access the customer's DDA, debit cards are now and will remain in the
future the core focus of defendants' relationship card strategies. (
See
Tr. 4414-15 (Beindorff) (discussing Ex. P-1269 at VU0264999);
see also
Tr. 4811 (Knox, Visa U.S.A.).)
Bank access to DDA accounts is of
competitive significance for two distinct reasons: (1) a network that is able to
utilize debit accounts has a link to the next generation of payment devices for
which the debit account will be the "core" payment service; and (2) a network
with the ability to provide debit products (particularly off-line debit) gains
economies of scale by running additional products over the same network
facilities.
Because the debit card accesses the cardholders' DDA, the
core of the bank's relationship with its retail bank customers, defendants view
debit cards as the "portal" to chip-based "relationship" cards. (
See
Tr. 5394-95 (Williamson, Visa Int'l); Ex. P-0547 at VIF0598559; Ex. P-0456 at
MCJ4251014 ("Debit will be a bridge to the [**196] chip platform.");
Ex. P-0064 at 1073804 ("this migration will be led through debit").)
Through a single multi-function chip card, defendants intend that
issuers will be able to provide their customers the ability to access credit
and debit accounts, as well as offering other features such as
"sophisticated loyalty schemes." (
See, e.g., Tr. 5394-95 (Williamson,
Visa Int'l) (developing a multi-function chip-based relationship card is part of
Visa International's current strategy); Ex. P-1078 at CC 09 016482; Ex. P-0547
at VIF0598556; Ex. P-0704 at VU0241290; Tr. 2209-10 (Saunders, Household/Fleet);
Brooks (Visa U.S.A.) Dep. at 83-84; McEwen (Visa U.S.A.) Dep. 33-34, 38-40, 45;
Ex. D-0223 at BAH 1379 (recognizing in
1985 the ability of smart cards
to provide cardholders access to multiple accounts);
see also Tr.
2019-2020 (Lockhart, MasterCard) (MasterCard global strategy since the mid 1990s
has presumed that chip-based debit cards would be the "primary access tool" for
cardholders); Ex. D-3872 at MCI0369701-03.) Visa research has revealed consumer
interest in these multi-function "relationship" cards. (
See Ex. P-0549
at VIF0604470; Tr. 5396 (Williamson, Visa Int'l); [**197] Schapp
(Visa Int'l) Dep. at 48-51.)
As suppliers of DDAs, the centerpiece of
the multi-function relationship cards, banks are in the best position to offer
these next generation products to consumers. (See Tr. 5394 (Williamson); Tallman
(Visa U.S.A./Visa Int'l) Dep. at 161-62; Ex. P-0535 at VIF0403236 (because banks
possess customer relationships, "the most valuable assets available," they "have
the upper hand in the evolution of their industry").) By forbidding their member
banks from issuing competitors' general purpose cards, defendants' exclusionary
rules thus [*393] foreclose the competitive threat that American
Express and Discover otherwise might pose to that relationship card strategy.
(
See Beindorff (Visa U.S.A.) Dep. at 307-09; Ex. P-0819 at VU1367107;
Ex. P-0067 at 1123830.)
There are two basic classes of debit products
available in the United States today -- on-line and off-line. Although both take
money directly from a checking account, they function differently. On-line debit
cards require consumers to enter a PIN number on a PIN pad at an ATM or at the
point of sale. The transaction is authorized and settled instantaneously through
immediate access to account balance [**198] information for the
account to which the card is linked.
An off-line debit card, such as a
Visa check card or MasterCard's Master Money card is also authorized
instantaneously, but the authorization is based upon a file of information that
is held by a third party processor. This file contains account balance
information supplied to the processor on a daily basis by the issuing member
banks. After authorization, the processor sends a transaction file to the issuer
of the card who debits the transaction to the customer's demand deposit account.
(
See Ex. D-0820.) American Express and Discover have studied issuing
off-line debit products over their networks in the United States to compete with
Visa and MasterCard's virtual monopoly in this area. They have found, however,
that without access to banks' demand deposit accounts this is not a viable
strategy. (
See Tr. 2994-96 (Nelms, Discover);
id. at 2747-48
(Golub, American Express);
id. at 2378 (Chenault, American Express);
id. at 946 (McCurdy, American Express); Hochschild (Discover) Dep. at
104-05; Ex. P-0114; Ex. P-0084.)
The process used by bank issuers to
settle off-line debit transactions is only available when [**199]
the debit card issuer also holds the cardholder's demand deposit account.
Accordingly, while either the Discover or the American Express network could
follow the authorization process described above if they had member bank issuers
operating on their networks, American Express and Discover, as issuers, cannot.
Without access to bank accounts, an American Express or Discover off-line debit
card would have to be authorized and settled through the Automated Clearinghouse
(ACH), an inferior system for at least two reasons. First, in an ACH transaction
the card issuer lacks the ability to check the cardholder's account balance
information before the transaction is authorized, and once authorized clearance
of the transaction can take three to five days or longer. These factors entail
increased fraud and credit
risks relative to Visa and
MasterCard off-line debit products. Second, in ACH transaction consumers receive
only limited transaction information on their bank statements. (
See Tr.
2995 (Nelms, Discover);
id. at 2624-25, 2627, 2629-30, 2684-85; 2697-98
[*394] (Rothschild, American Express); Tr. 2379 (Chenault, American
Express);
id. at 1619-20 (Cracchiolo, American Express); Ex.
[**200] P-1121 at AX008127.)
In addition, American Express
or Discover off-line debit cards issued without bank partners do not benefit
from the essentially free distribution system of the Visa/Mastercard networks.
Bank issuers on the Visa/MasterCard networks simply attach off-line debit
functionality to the ATM cards routinely distributed to most banking customers.
In contrast, American Express and Discover would have to convince bank customers
to take a second debit card in addition to the debit card linked to their bank
accounts. (
See Tr. 2996-97 (Nelms, Discover);
id. at 2629;
2701-02 (Rothschild, American Express); Ex. P-1121 at AX008127.)
The
inability to provide debit functionality on a cost-effective basis further
limits the effectiveness of American Express and Discover as suppliers of credit
and charge card network services. (
See Tr. 2996-97 (Nelms),
id. at 2613-14 (Rothschild).) Because off-line debit transactions run
over the same network as credit and charge transactions, the addition of debit
volume improves network economies of scale and increases network relevance.
(
See id. at 2996-97, 3077 (Nelms);
see also id. at 2613-14
(Rothschild).) In addition, [**201] debit functionality makes a
network more attractive for consumers and banks desiring a range of products
over a single brand or card. (
See Ex. P- 1268 at VU0231981.)
3.
Non-Bank Issuers Are Not Adequate Substitutes
Because of the
exclusionary rules, American Express has considered partnering with retailers
and insurers. (
See, e.g., Tr. 787-90 (McCurdy, American Express)
(discussions with State Farm);
id. at 2600-01 (Chenault, American
Express) (discussions with Neiman Marcus); Ex. D-0609 at AMEX0004397734.) Such
non-bank issuers are not an economically attractive alternative to member banks
for issuing general purpose credit and charge cards. Those organizations lack
the expertise, experience, personnel, and reach to be effective marketers of
cards. Historically, only a handful of retailers and insurers have chosen to
enter the general purpose card market. For example, in 1994, only four retailers
(Nordstrom, Circuit City, JC Penney, and The Spiegel Group) were among the top
200 bank card issuers, and they made up only 0.4 percent of total charge volume
of the top 200 bank card issuers. (
See Ex. D-3250 at MCJ4368355; Ex.
D-1792 at VUTE0004006-07; Ex. D-3232 at [**202] MCJ4368173-74; Ex.
D-3233 at MCJ4368183; and Ex. D-3237 at MCJ4368223.) In addition, only a handful
of insurers have issued general purpose credit cards in the past decade,
including USAA, Travelers, Prudential, and Primerica. In 1994, these four
issuers made up only 2.5 percent of the credit card volume of the top 200 bank
card issuers. (
See id.) Moreover, due to recent changes in banking and
insurance laws,
insurance companies are
partnering with Visa and MasterCard members banks (
e.g., Citibank
merging with Travelers Group), thereby further reducing the pool of prospective
non-bank issuers. (
See Tr. 791-92 (McCurdy, American Express).)
Small banks not in the Visa and MasterCard system also lack card-issuing
infrastructure and the skills, expertise, and relevance that Visa and MasterCard
issuing banks provide. (
See Krumme (JCB) Dep. at 183-85, 191-92, 196.)
Hundreds of banks already have agent relationships with companies like MBNA and
First USA whereby those banks provide the services to issue cards to the small
banks' customers. (
See Christofferson (Banc One/First U.S.A.) Dep. at
71-72.)
Nor can American Express and Discover profitably compete to buy
additional [**203] portfolios to increase their size -- and
therefore merchant "relevance" -- principally because they cannot be Visa or
MasterCard members. If they buy a portfolio they must flip it to their own
network immediately; the high loss rates in doing so make it impossible for
either proprietary system to bid profitably for such portfolios in comparison to
banks, who need not switch brands at all. (
See Tr. 2216-17 (Saunders,
Household/Fleet) (Household would leave relationship with JCB rather than
risk forfeiting its Visa and MasterCard [*395]
membership should the exclusionary rules be applied to JCB).)
E.
Bank Issuance Across All Networks Would Increase Product Variety And Consumer
Choice 1. Increased Card Consumer Choice
Because
cardholders believe there are differences among credit card brands, many issuers
want to be able to deliver them a brand choice. (
See Tr. 2071-72
(Boudreau, Chase);
id. at 1236-37 (Tylenda, Fleet); Zebeck
(Fingerhut/Metris) Dep. at 55-56; Tonnesen (Visa Int'l) Dep. at 136; Ryan
Mountain West Dep. at 8, 34.) Ron Zebeck believed that Metris' ability
to offer American Express products would allow him to appeal to a customer
segment that he could [**204] not reach merely with Visa or
MasterCard branded cards. (
See Zebeck Dep. at 147-48;
see also
Hartnack (Union Bank) Dep. at 29-30; Blewett (Banc One/First U.S.A.) Dep. at 32,
45-46; Fehringer (Visa Int'l) Dep. at 147.) Similarly, many banks also have an
interest in offering multiple brands to satisfy consumer demand. (
See
Tr. 6064 (Schmalensee) (all else being equal, "a bank would prefer to have the
option to issue multiple brands").)
This is so because the issuers
recognize that the combination of banks' knowledge and features with network
features and brand preference yields customer value. Visa International's
long-range strategy proposal written in 1993 recommended increased
differentiation from MasterCard. Visa International tried to sell its proposal
to its dual members by arguing that if "Visa services" were differentiated from
MasterCard services, "members will be able to
combine their own marketing
strategies with the capabilities of their chosen system to create more real
and more easily perceived differences in the marketplace." (Ex. P-1176 at
V052280 (emphasis added).) These combinations can effectively meet consumer
demand because general purpose card issuers [**205] are not merely
distributors of commodity products such as "spices or ice cream." A card issuer,
instead, "actually determines the main characteristics of the card which it puts
on the market (in competition with the other issuers)." (
See Tr.
3137-38 (B. Katz, Visa U.S.A./Visa Int'l) (discussing Ex. P-0727 at P 28).)
To return to the example of Capital One and American Express in the
United Kingdom, it is undisputed that
either Capital One or American
Express could reach every consumer with an offer of
some brand of
credit card (
see Tr. 2543 (Chenault, American Express)); yet, it is
only the combination of Capital One and American Express that provides consumers
the ability to take advantage of the combined skills of both entities. As Mr.
Chenault explained:
What you need to have a distinction on is pure capability
versus the combination of two brands into the marketplace. Consumers like to,
in fact, have an additional relationship, so Capital One can bring in American
Express. Obviously anyone has the capability to mail a wide range of
customers, but it is that combination that comes in and the ability to match
products and services to specific customer segments. [**206] That
is why Cap One did the deal in the U.K. Their arm was not twisted. They saw
the benefits to grow their business."
(Tr. 2542-43
(Chenault).)
General purpose card issuers, if permitted, would be
attracted to features of the American Express or Discover networks. Because
American Express and Discover are closed-loop systems that deal directly with
merchants, those brands have the infrastructure to collect data and details
[*396] about spending that many consider superior to defendants'
capabilities. Utilizing this resource, they could offer their bank issuers,
merchants and consumers sophisticated data mining skills to provide targeted
promotions to various consumer segments. (
See id. at 2544 (Chenault));
id. at 3011 (Nelms, Discover);
id. at 764-67 (McCurdy,
American Express); Partridge (Visa Int'l) Dep. at 138; Somerville (Visa Int'l)
Dep. at 81-82.) Both Advanta and Wachovia expressed interest to American Express
in the data capture capabilities of its closed-loop network. (
See Tr.
724-25, 762 (McCurdy).)
By working with American Express, banks could
develop products that provide unique benefits to their customers. Banks could
construct American Express products [**207] that are linked to
rewards programs in their local market (something that could be difficult for
American Express to do), or construct products that link the card product to
transaction accounts, to asset management accounts, to sale of mortgages or
other financial products that the bank offers. (
See Tr. 2747 (Golub,
American Express);
see also Hochschild (Discover) Dep. at 162-63.)
Because of the exclusionary rules, Banco Popular customers in Puerto Rico who
wish to have Platinum service using the American Express card can do so, but
customers of Wachovia (which expressed an interest in a similar program) do not
get the same benefit. (
See Tr. 722-23 (McCurdy);
see also
Hegarty (Wachovia) Dep. at 105-06.)
2. Increased Merchant Consumer
Choice
Not only issuers and card consumers but also merchants would
benefit from an increase in competition among general purpose card networks,
because merchants, as well as issuers, are consumers of network services. While,
as Dean Schmalensee explained, it is very difficult to analyze the effects on
consumer welfare of increases or decreases in interchange rates, merchants --
and ultimately consumers -- have an interest in the [**208] vigor of
competition to ensure that interchange pricing points are established
competitively. (
See Tr. 5983 (Schmalensee).) Moreover, enhanced
competition from American Express and Discover would likely cause defendants to
be more responsive to the interests of merchants. For instance, when Discover
successfully convinced Wal-Mart in the early '90s to accept its credit cards,
Visa's concern about potential volume loss at Wal-Mart led it to offer
promotional support to Wal-Mart for the first time. (
See Robins
Mountain West Dep. at 35-44.) The enhancement of intersystem
competition and the strengthening of American Express and Discover as network
competitors would likely have similar results.
F. Visa and
MasterCard Would Respond to Greater Network Competition From American Express
and Discover By Increasing Their Own Competitive Intensity
Repeal of defendants' exclusionary rules would also cause Visa and
MasterCard to respond to the greater network competition by offering new and
better products and services of their own, thereby benefitting consumers. For
example, Eugene Lockhart recognized that MasterCard would have to "speed up" its
development of a premium card [**209] product in response to the
American Express initiative with member banks. (
See Tr. 1998-99
(Lockhart, MasterCard); Ex. P-0277 at MC6383.) Lockhart also noted that
MasterCard would have to consider partnering with a travel agency to compete
with American Express travel services.
A Visa International Competitive
Assessment cautions that Visa must "proactively [*397] strengthen"
its product offerings with member banks in response to actual and potential
American Express/member bank card issuing relationships abroad. Moreover, the
same memorandum notes that Visa would have to increase its competitive intensity
in the United States should American Express be able to work with member banks:
"To date, AmEx has been precluded from partnering with U.S. banks, although that
situation could change. Since bank partners could significantly increase
acceptance and cards, Visa needs to monitor the situation and counter with
competitive products that meet banks needs." (Ex. P-0575 at VIF6008245.)
G. An Exemplar: Bank Issuance of American Express "Blue" Would
Increase Network Competition and Consumer Welfare Just as
consumers benefit from banks offering different Visa and MasterCard products,
[**210] consumers would benefit from the additional choice banks
would be able to provide by offering American Express as well. (
See
Blewett (Banc One/First U.S.A.) Dep. at 46.) One example of the potential
consumer benefits prevented by the exclusionary rules would be increased
issuance of the American Express "Blue" multi-application smart cards through
multiple issuers. In 1999, American Express introduced and began to market "Blue
from American Express," a general purpose card with both a magnetic stripe
(allowing for use anywhere standard American Express cards are accepted) and an
integrated circuit (allowing for multi-application products). The chip-based
card has a capacity and a platform for building applications over time, for
broad uses, "across a wide range of industries, applications and people." (Tr.
2755 (Golub, American Express).)
The chip's current functionality is
primarily authentication of the cardholder when used in conjunction with a chip
card reader on a personal computer. The reader can be used to insert the card
and authenticate the person who is using that card for purposes of shopping on
the Internet. Use of the card in conjunction with the reader provides for
[**211] more security to the individual than would otherwise be the
case. (
See Tr. 2753 (Golub).) While this limited function is currently
"marginal," Blue offers a platform and an operating system that allows
applications to be developed and downloaded to the chip for widespread use by
millions of consumers. (
See id. at 2756 (Golub).)
Blue has been
a success for American Express, but its success has nevertheless been
constrained by the fact that because of the exclusionary rules, American Express
is its sole issuer. As with any piece of computing hardware, the chip card is
dependent on application developers to write the software to support innovative
new uses of the card. Thus, another "chicken and egg" problem appears --
software developers have no incentive to write applications for a piece of
hardware that does not have wide distribution. (
See id. at 2946
(Golub).)
Absent the exclusionary rules, American Express would make the
smart card feature available to banks that issue on the American Express
network. (
See id. at 2382, 2539 (Chenault, American Express);
id. at 2757 (Golub).) For example, Capital One and others are
interested in working with American Express [**212] to issue the
card and provide innovative features. (
See id. at 2537-38 (Chenault,
American Express);
see also id. at 1499-1500 (Cracchiolo, American
Express) (international network partners interested in Blue technology).)
Bank issuance of Blue on the American Express network would greatly
enhance [*398] both the functionality and scale of the Blue card. In
terms of functionality, if banks were able to issue their own multi-application
smart cards on the American Express network, "then in fact the whole technology
community and suppliers and marketers and companies will be very focused on
bringing real value functionality into the chip." (
See Tr. 2382-83
(Chenault).) Multiple issuers would offer a variety of features designed to
appeal to different consumers, maximizing the benefit of a multi-application
card. (
See id. at 2383-84 (Chenault);
id. at 2758 (Golub).)
The mass deployment of bank issuing resources would improve the scale
economies of smart card issuance. (
See Tr. 2539-40 (Chenault).)
American Express would be able to utilize the banks' distribution channels,
their marketing skills, their capabilities and their customer relationships to
obtain the needed [**213] scale of deployment. (
See id. at
2383 (Chenault).) Through mass deployment, the costs of a range of added
technological features could be lowered on a per-card basis. (
See id.
at 2382-84, 2539-40 (Chenault).)
Should the "Blue" smart cards continue
to proliferate, particularly via multiple bank issuers, consumers will benefit
because increased functionality will result from increased scale. Moreover,
competition with the associations will also be enhanced because the defendants
would surely respond with their own accelerated programs for development of
competitive smart card products. Visa itself has recently acknowledged that its
network of multiple issuers provides it a "strength to leverage" a powerful
response to American Express' Blue card. Because of its "single processing
platform and multiple bank membership," Visa believes that it has the ability to
"develop 'one dozen solutions'" to each one that American Express can create,
and that its members can use those "solutions" to customize smart cards for the
particular customer segments they serve. (Ex. P-0836 at VU 1589532;
see
also Tr. 4819 (Knox, Visa U.S.A.); Ex. P-0840 at VU 1603610-11 (Visa's
"Product & Operations [**214] Competitive Response: American
Express Blue Card" describing Visa's advantage in responding to Blue by creating
a system-wide platform with a "common set of issuing tools [that] will reduce
the overall investment required of Member Banks and shorten the time to market";
such a system will allow Members "to customize the platform by adding their
proprietary applications").) In short, the evidence is clear that multiple
issuer networks provide the best competitive means for consumers to obtain the
long-recognized benefits of smart cards.
H. The International
Experience With no exclusionary rules in place in foreign
countries, American Express has had modest success in partnering with over sixty
banks to distribute its card products. It had almost three million bank-issued
American Express cards in force outside the United States and more than one
million of those cards have been issued as network cards in countries where
consumers could have obtained an American Express card directly from the
American Express network. (
See Tr. 1520 (Cracchiolo, American Express);
Ex. D-4677.)
In 1998 Visa International determined that its member banks
were satisfied with their partnerships [**215] with American Express
and believed that they were gaining a competitive advantage as a result.
(
See Ex. P-0566.) Visa learned that the partnerships satisfied member
bank desire to "expand their range of products and affiliate with an innovative
or high quality brand like Amex or to simply offer American [*399]
Express to their customers as an additional card. (
See Ex. P-0802.)
Regardless of how one measures the "success" of American Express'
efforts internationally, it is important to note that both Visa and MasterCard
reacted competitively to American Express' alliances with their foreign member
banks. For example, after the Visa European Region Board decided not to adopt a
by-law similar to By-Law 2.10(e) in the U.S., it directed that Visa compete
aggressively by making sure that members could offer a "full range of competing
products." (Ex. P-0667;
see also Ex. P-1192; Ex. P-0668.) Management
responded with a number of significant initiatives offered to member banks
specifically to reduce their incentive to partner with American Express.
(
See Ex. P-0238.) These included, among others, permission for
multi-national corporate cards, increasing network support for the Visa
[**216] premium product, and improving service to merchants.
MasterCard responded similarly to American Express on the international level.
(
See Ex. P-0467.)
I. Defendants Have Not Met Their
Burden to Come Forward with a Valid Procompetitive Justification to Excuse the
Anticompetitive Effects of Their Exclusionary Rules The
antitrust laws permit horizontal entities to combine their skills to create a
product that could not be created separately, and such ventures may employ
reasonable restraints to make the joint venture more efficient. (
See, e.g.,
Broadcast Music, Inc. v. Columbia Broadcasting System, Inc., 441
U.S. 1, 23-25, 60 L. Ed. 2d 1, 99 S. Ct. 1551 (1979);
Rothery, 792 F.2d
at 223-24.) However, the rule of reason still requires an analysis of whether
the injury to competition effected by the restraint outweighs its purported
benefits. (
See, e.g., Sullivan, 34 F.3d at 1102 (holding that
a particular ancillary restraint did not constitute a per se violation of the
Sherman Act and remanding for a determination of the case under a rule of reason
analysis);
Northwest Wholesale Stationers, Inc. v. Pacific Stationery &
Printing Co., 472 U.S. 284, 293-98, 105 S. Ct. 2613, 86 L. Ed. 2d 202
(1985) (same); [**217]
cf SCFC ILC, Inc. v. Visa U.S.A.
Inc., 36 F.3d 958, 964 (10th Cir. 1994) (rejecting arguments that joint
ventures require a "special" rule of reason review, but finding no violation of
Section 1 on the specific facts of the case).) While the plaintiff bears the
initial burden of demonstrating that the challenged restraint in fact harms
competition, once a plaintiff succeeds in establishing the actual adverse
effects of an alleged restraint, the burden shifts to the defendant to establish
its pro-competitive redeeming virtues. (
See Clorox, 117 F.3d
at 59.)
Here, Plaintiff does not dispute the fact that MasterCard and
Visa are legitimate joint ventures. Whereas prior to the creation of the
associations, only American Express and Diner's Club offered cards that could be
used throughout the United States, the associations allow thousands of
individual financial institutions to offer cards and independently compete on
the most important competitive issues such as fees, interest rates, payment
terms, reward programs, and the like. Plaintiff merely asserts that the harm to
competition caused by the exclusionary rules outweighs the benefit, such that
the rules [**218] unreasonably restrain trade in violation of the
Sherman Act.
Because the Government has shown that the defendants'
actions significantly affected competition as a whole in the network market, the
court must analyze whether defendants' proffered procompetitive justifications
for the CPP and By-Law 2.10(e) suffice to justify these exclusionary rules. The
defendants claim that the exclusionary rules are "loyalty" or "cohesion" devices
[*400] that protect their fragile association structure by
preventing "cherry picking," their term for American Express's strategy of
selectively courting only the associations' strongest bank issuers. They have
also asserted a "free-riding" claim, based on the notion that the exclusionary
rules are necessary to protect each association from American Express (or other
network competitor) taking some association asset without compensation.
1. Contemporaneous Evidence Shows that Defendants' Real "Justification"
Was to Stop Competition from American Express and Discover
By-law
2.10(e) and the CPP are restrictions of, by and for the member banks. (See Tr.
6032 (Schmalensee); Schmalensee Dep. at 191-92;
see also Beindorff
(Visa U.S.A.) Dep. at 294.) Defendants [**219] have stated that the
exclusionary rules are motivated by concern that some banks, selectively
courted, might reach agreement with American Express and Discover, and that
those banks would gain a "competitive advantage" over other member banks.
(
See, e.g., Tr. 1820 (Lockhart, MasterCard); Cawley (MBNA) Dep. at
72-74; Zebeck (Metris/Fingerhut) Dep. at 164-65; Tr. 2223 (Saunders,
Household/Fleet); Beindorff (Visa U.S.A.) Dep. at 304; Ex. P-0182 at CRW00459;
Allen (Visa U.S.A.) Dep. at 397-98; Doyle (Texas BancShares) Dep. at 169-70;
Dahir (Visa U.S.A.) Dep. at 252-53; Fairbank (Capital One) Dep. at 113-14; Hanft
(MasterCard) Dep. at 228-30; Ex. P-0266.)
To prevent competition on
those terms in the United States, the member banks agreed that any bank that
obtained such an advantage would be penalized by being excluded from
participation in both dominant general purpose card systems. The result, as
intended, has been that no bank has broken rank; rather than lose access to the
Visa and MasterCard networks (as well as their ATM networks, Cirrus and Plus),
no bank in the continental United States has agreed to issue American Express
cards. (
See Ex. P-0777 at VU0644425 (Visa analysis [**220]
of Citibank leaving the bankcard associations recognized that by forfeiting
international Plus and Cirrus ATM acceptance, even if it affiliated with
American Express or Diners, Citibank would not be nearly as competitive); Tr.
159-60 (Kesler, Banco Popular) (testifying that Banco Popular feared
risk of losing Cirrus/Plus membership -- an important service
to its customers -- should it issue American Express cards in mainland United
States).)
Visa's and MasterCard's exclusionary rules also serve to
protect the associations' products from vigorous network competition. As
Lockhart explained, MasterCard adopted its CPP because it recognized that the
opportunity to issue American Express products -- at least some of which
Lockhart acknowledged to be superior to MasterCard's (
see Tr. 1877
(Lockhart)) -- would result in a loss of volume and share to American Express.
(
See id. at 1874-75 (Lockhart).) Lockhart further explained:
American Express' brand had a specific position in the
marketplace. It was one at the higher end, it had higher transaction values on
a dollars per transaction basis. The imagery associated with the brand was
excellent. We stood a real chance of losing. [**221] Our
brand was at the other end of the spectrum and we had been losing Gold Card
share for the previous several years. Every share point was worth real
revenue to us and if we found that because T & E, travel and
entertainment cards went away, Corporate Cards and Gold Card and eventually
Platinum Cards went away, the revenue hit to us would have been a material
item.
[*401] (
See id. at 1875-76
(Lockhart) (emphasis added);
see also Ex. P-0424 (predicting market
share loss for Visa and MasterCard if their members were able to offer American
Express and Discover cards); Child (MasterCard) Dep. at 33 (increase in American
Express merchant acceptance would harm MasterCard).) Likewise, former Visa
executive David Brooks also recalled discussions within Visa in 1996 of the
potential that Visa member issuance of American Express cards could strengthen
American Express as a competitor. (
See Brooks (Visa U.S.A.) Dep. at
23-24;
see also Ex. P-0067 at 1123830 ("More Amex Cards Would Weaken
Visa Brand to Detriment of Member Profitability.").)
The contemporaneous
evidence shows that defendants' motives are to restrict competition at the
network and issuer levels to enhance [**222] member bank
profitability. Visa maintains By-law 2.10(e) -- and, indeed, tried to extend
By-law 2.10(e) to all regions throughout the world -- to stop American Express
from forming card-issuing relationships with member banks. Visa recognizes that
such relationships would increase American Express' market share and merchant
acceptance while reducing Visa's revenues and its members' collective
profitability. Indeed, Visa halted the international expansion of 2.10(e) only
in the face of criticism from international antitrust agencies.
Although
Visa now claims that changes in By-law 2.10(e) would be a fatal blow to its
system (
see Tr. 4373 (Beindorff, Visa U.S.A.)), such was not always its
view. In late 1993, Visa was "flexible" in seeking ways to tailor By-law
2.10(e)'s prohibitions to accommodate one of its largest members, Bank One,
which was seeking to work with American Express. (Tr. 5223-24 (Pascarella, Visa
U.S.A.);
see also Ex. P-0071 at 1139072-74 (1997 document proposing
ways to "eliminate/adjust" By-law 2.10(e) in the event American Express were to
acquire a large Visa member).)
Similarly, the evidence shows that
MasterCard adopted its CPP in response to American [**223] Express'
overtures to U.S. banks to issue American Express cards. As Mr. Lockhart's
testimony made evident, there were only two reasons for MasterCard's CPP: (1) to
make sure that if all the members couldn't have the advantage of issuing
American Express cards, none would (
see Tr. 1819-20 (Lockhart,
MasterCard)), and (2) to avoid loss of market share by the two networks that the
members own. (
See id. at 1783-84, 1787, 2003 (Lockhart).) Like Visa's
willingness to consider changes to By-law 2.10(e) at the requests of Bank One,
MasterCard adopted a "policy" -- rather than a rule -- specifically so that it
would have the flexibility to change course should a business opportunity
(
e.g., a request from a large issuer such as Citibank) present itself.
(
See id. at 2001-03 (Lockhart).)
Describing American Express'
motives with the pejorative term "cherry picking" does not change the
anticompetitive purpose of the rules: to restrict competition among competitor
networks and banks. The admitted, anticompetitive purpose of limiting brand
competition among bank issuers raises serious antitrust and economic concerns.
If Visa and MasterCard were traditional for-profit stock companies,
[**224] an agreement among competitors not to deal with a supplier
would constitute a
per se illegal group boycott. Indeed, Dean
Schmalensee admitted that it would be economically "reasonable" to condemn such
a boycott. (Tr. 6094-95 (Schmalensee).) Defendants' members should not be able
to accomplish via association rules what they would clearly be barred from doing
in any other context. As Dean Schmalensee explained in his writings, "joint
ventures should not provide an organizational [*402] ruse for
evading the antitrust laws," especially since joint ventures can provide a
vehicle for consumer harm. (
Id. at 6095-96 (Schmalensee);
see also
id. ("Antitrust laws should prevent joint ventures from engaging in
anti-competitive activity that would have been prohibited if the entrepreneurs
and investors in the joint venture had chosen some other organizational
form.").)
2. The "Loyalty" and "Cohesion" Justifications for the
Exclusionary Rules Do Not Withstand Scrutiny
Defendants maintain that
the exclusionary rules promote loyalty and cohesion. According to Visa U.S.A.'s
expert, Professor Gilson, partial exclusivity (
i.e., allowing each
defendant to be exempt from the other's exclusionary [**225] rule)
is justified by the fact that a "self-enforcing mechanism" limits opportunistic
behavior between the associations, but not between the associations and their
closed, for-profit competitors. Professor Gilson, who is a law and business
professor, offers no empirical analysis to support his position and his opinion
is based on a cursory examination of selected facts. (
See Tr. 5872-75
(Gilson).) Most importantly, Professor Gilson's testimony is belied by the
uncontradicted record evidence.
As Professor Gilson explains the theory,
for the "self-enforcing mechanism" to work, issuers must possess the ability to
shift resources between associations to share collectively in any single
issuer's attempted opportunistic behavior; with American Express and Discover
there is no "self enforcing" mechanism because other association members cannot
gain access to the closed loop systems to shift resources. Visa's Partnership
Program and MasterCard's Member Business Agreements, however, have resulted in
locking up substantial shares of the two associations' bases so that they
resemble more and more Amex and Discover's closed loop systems. (
See
id. at 5907-08 (Gilson).) Accordingly, issuers [**226] cannot
easily respond to "opportunistic" behavior in the "open" joint venture systems
either. (
See id. at 5909-11 (Gilson).) n25 The agreements seriously
undermine the validity of the "self-enforcing mechanism" and defendants'
justifications for the exclusionary rules because they demonstrate that
association members are willing to voluntarily sign agreements which deny them
the ability to counteract the opportunistic behavior that the rules ostensibly
combat. While Professor Gilson recognizes this to some extent, he refuses to
acknowledge the fact that his theory is inconsistent with the current state of
affairs at Visa and MasterCard.
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-Footnotes- - - - - - - - - - - - - - - - - -
n25 Carl Pascarella
implicitly conceded this when he acknowledged that the need for By-law 2.10(e)
will diminish (or disappear) as Visa's Partnership Agreements mature
(
see Tr. 5239 (Pascarella)), as defendants can secure the same loyalty
from their members by agreement that they want to ensure through their
exclusionary rules. (
See Williamson (Visa Int'l) Dep. at 53-54.)
Association Board members committed by contract to defendants would be incapable
of -- and uninterested in -- "opportunistic behavior" that would have the effect
of damaging the association to which they have dedicated themselves.
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - - - - - - -
- - [**227]
Further undermining their invocation of the need
for cohesion is the fact that the associations have always tolerated great
divergence in the interests of (and dealings with) members without governance
disruption. Visa has maintained two classes of members (charter members and
non-charter members) for over eight years, each with different levels of rights,
and both coexist within the association. (
See Ex. P-1164 at VISA2401;
Ex. P-1175 at V04 0364; Tr. 5342-43 (Heasley, Visa U.S.A.); [*403]
see also Tr. 5717 (Selander) (MasterCard has a two-tiered membership
structure as well).)
Perhaps the most concrete evidence dispelling the
notion that the associations are "fragile" (and thus need "loyalty" rules) comes
from the associations' dealings with individual members regarding dedication
agreements. As discussed above, both MasterCard and Visa specially negotiated
individual incentive compensation packages with select members. These individual
agreements with virtually all of the largest issuers, controlling more than half
of all card issuance, are considered highly confidential and their terms are not
shared with other members of the cooperative. (
See Tr. 4580-81
(Dahir).) The evidence [**228] is overwhelming that such secret and
non-uniform payments did not cause disruption even though -- as Dean Schmalensee
admitted -- they were not "trivial" exceptions to the normal rule that a
cooperative treats members uniformly. (Tr. 6070 (Schmalensee).) n26
- - - - - - - - - - - - - - - - - -Footnotes- - - - - - - - - - - - - - - -
- -
n26 The mere fact that this court had to hear testimony
in
camera concerning Visa's and MasterCard's negotiations and product
development efforts with individual member banks dispels the argument that
"cohesion" requires all members to be treated equally and that all association
information must be shared with all members.
- - - - - - - - - -
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There has
also been no evidence of disruption caused by the presence of large,
non-dedicated members in the associations. Defendants, for instance, have come
forward with no evidence that MBNA's decision not to enter into any dedication
agreement caused dissension or disruption within Visa. (
See Tr. 5236
(Pascarella); Tr. 5331 (Heasley).) Visa has taken no steps to remove those
member banks that have not signed Partnership Agreements [**229]
with Visa or banks that
have signed Member Business Agreements with
MasterCard. (
See id. at 4406-07 (Beindorff, Visa U.S.A.).) For
instance, although Citibank signed a Member Business Agreement with MasterCard,
Visa has not sought to remove Citibank from the association, and has offered no
evidence of dissension or lack of cohesion as a result of its continued
membership in the association. (
See id. at 5231 (Pascarella);
id. at 5332 (Heasley).) The fact that Citibank is a member of Visa and
yet is dedicating itself to MasterCard while continuing to control Diners Club
has not caused any divisiveness or lack of cohesion at the Visa board level.
(
See id. at 5232 (Pascarella);
id. at 5332 (Heasley);
id. at 6049-50, 6065-66 (Schmalensee).)
Defendants have also
asserted that By-law 2.10(e) is necessary to keep American Express from behaving
"opportunistically." However, there is no evidence as to why it would be any
more opportunistic for American Express to offer a deal to a large issuing bank
than it is for MasterCard to offer a special deal to a Visa bank. n27 According
to Phil Heasley, Chairman [*404] of Visa U.S.A.'s Board, just as
American Express is a serious [**230] competitor, MasterCard is a
serious competitor and its efforts to take Visa business cause serious concerns.
(
See Tr. 5341 (Heasley).) Visa has enticed Wells Fargo to sign a
Partnership Agreement even though Wells was one of MasterCard's top three
corporate card issuers. (
See id. at 5617 (Selander, MasterCard).)
MasterCard seeks to do the same to Visa issuers. (
See id. at 5617-18
(Selander).) Selander characterized these actions as "competition" that was
perfectly appropriate. (
Id. at 5617-18 (Selander).) Defendants claim
that the possibility of American Express offering a competitive alternative to
member banks is "cherry-picking" (
see id. at 5617-18 (Selander)), while
the same behavior by each association's largest competitor poses no threat to
either association's cohesiveness or governance. This inconsistency cannot
withstand scrutiny.
- - - - - - - - - - - - - - - - - -Footnotes-
- - - - - - - - - - - - - - - - -
n27
See Pascarella (Visa
U.S.A.) Dep. at 66-68 (failing to explain why MasterCard's joint venture status
allows for differentiating Mastercard from American Express for 2.10(e)
purposes). The "cohesion" justification is also belied by the long history of
member bank dealings with American Express that has never otherwise caused a
lack of "cohesion" among the member banks.
See Beindorff (Visa U.S.A.)
Dep. at 295-96 (ATMs, travelers checks); Allen (Visa U.S.A.) Dep. at 268-72
(banks have offered American Express cardholders lines of credit); Dahir (Visa
U.S.A.) Dep. at 240-41; Powar (Visa U.S.A.) Dep. at 23-26 (no disruption to Visa
system from banks issuing both Visa and American Express travelers checks);
Jensen (Visa Int'l) Dep. at 13-14 (Visa did not prohibit member issuance of
American Express travelers checks); Schmalensee Dep. at 343-44, 347 (no
disruption to cohesiveness resulting from over 1400 banks offering lines of
credit to American Express gold card users); Ex. P-0858 at VU2342845 (Visa
executives recognizing that some banks might want American Express to be offered
on certain emerging products: "Virtual world is an environment the bank[s] don't
own so they are more willing to consider doing things differently
(
i.e., allowing Amex in a bank wallet."). Beindorff maintains that
Board banks that issue even 10% American Express cards would be able to stifle
advertising spending even though board members with 10% MasterCard portfolios
would not do so.
See Tr. 4409 (Beindorff, Visa U.S.A.).
- - - - - - - - - - - - - - - - -End Footnotes- - - - - - - - - - - - - - -
- - [**231]
Defendants do not dispute that there is no
evidence of "disruption" or "lack of cohesion" outside of the continental United
States -- where many member banks issue American Express cards. Mr. Selander is
not aware of any disruption resulting to the MasterCard system as a result of
MasterCard member banks issuing American Express cards elsewhere in the world.
(
See id. at 5625 (Selander).) As a Visa International Board member, Mr.
Heasley is not aware of any disruption or harm to Visa International from the
fact that Visa members are issuing American Express cards abroad. (
See
id. at 5334 (Heasley, Visa U.S.A.).) Similarly, Mr. Williamson is unaware
of any negative effects resulting from member bank issuance of American Express
cards. (
See Tr. 5380 (Williamson, Visa Int'l).)
The defendants
also cannot dispute that American Express card issuance by Banco Popular of
Puerto Rico has caused no disruptive effect. (
See id. at. 6082
(Schmalensee);
id. at 5901 (Gilson);
id. at 173, 190-91
(Kesler, Banco Popular).) Indeed, both Visa and MasterCard knowingly continue to
have banks that issue American Express serve on their Regional, and even
International, Boards. ( [**232]
See, e.g., Tr. 173
(Kesler, Banco Popular); Partridge (Visa Int'l) Dep. at 34-35, 38;
see
also Cullen (Visa Int'l) Dep. at 71, 75-77 (Visa International executive
did not hesitate to name American Express issuer to Visa executive committee in
Turkey).)
There is even less support in the record for defendants'
contention that the exclusionary rules are necessary to prevent member
free-riding. Any free-riding claims are unavailing given Visa and MasterCard's
lack of "rules" concerning member bank use of their card-issuing relationships,
data and information. Defendants and their member bank executives have
repeatedly testified that Visa and MasterCard have
no interest in the
banks' relationships with their customers; so there is no asset on which
free-riding could occur. (
See Antonini (First Union) Dep. at 95 (card
issuing expertise belongs to banks); Nole (First Union) Dep. at 66-67 (bank owns
cardholder relationship), 114-15 (card issuing expertise belongs to the issuer);
Allen (Visa U.S.A.) Dep. at 274-75 (Visa has not made banks pay for switching
Visa card to MasterCard cards); Beindorff (Visa U.S.A.) Dep. at 71-72 (no
payment [*405] when banks flip brands), 263-65 (cardholder
[**233] relationship belongs to banks, not Visa); Hanft (MasterCard)
Dep. at 147-48; (nothing "unlawful or improper" in Citibank converting Visa
cards to MasterCard, and MasterCard has no obligation to compensate Visa for
Citibank's actions); Heasley (Visa U.S.A.) Dep. at 157-58; Rhein (Wells Fargo)
Dep. at 56-58; Zebeck (Metris/Fingerhut) Dep. at 195-96; Child (MasterCard) Dep.
at 137; Gustafson (Visa U.S.A.) Dep. at 40; Boylan (NatWest) Dep. at 134-37;
Cawley (MBNA) Dep. at 7-10.) As Dean Schmalensee described, Visa and MasterCard
do not prevent the sale by their members of customer lists. (
See Tr.
6065 (Schmalensee).)
In sum, the court finds that the record belies the
defendants' primary justification for the exclusionary rules -- that ensuring
equality of opportunity for members is necessary to protect the fragile
associations. The associations consistently have treated members differently
without any disruption to the cohesion of the joint ventures. Both associations
maintain two classes of members, and both associations have confidentially
offered different terms to different members to induce them to enter into
dedication agreements. Defendants have presented no evidence that either
[**234] of these practices of unequal treatment have caused any
disruptions in the governance of the associations. Neither does defendants'
claim of free-riding withstand scrutiny. Instead, there is substantial evidence
that by adopting and enforcing the exclusionary rules, the member banks agreed
not to compete by means of offering American Express and Discover branded cards.
Such an agreement constitutes an unreasonable horizontal restraint and cannot be
permitted.
Relevant case law supports this finding. The Supreme Court
has rejected the notion that keeping a level playing field between various
competitors is a procompetitive justification for a horizontal restraint.
(
See NCAA, 468 U.S. at 117-20 (rejecting justification that
small teams should get equivalent television coverage as large teams);
see
also XI Hovenkamp,
Antitrust Law, P 1907(b) (defense that an
agreement ensures that weaker market participants get a "fair" share of the
trade is generally rejected).) Furthermore, in
Federal Maritime Commission
v. Aktiebolaget Svenska Amerika Linien, the Court discounted similar
proffered procompetitive justifications, including a justification that the
exclusionary [**235] rule was designed to "preserve the stability of
the conference" because, as is the case here, there were no facts to support any
such theory. (
See, 390 U.S. 238, 251, 88 S. Ct. 1005, 19 L. Ed. 2d
1071.)
That defendants are joint ventures does not alter the analysis.
In similar joint venture contexts, the Supreme Court has deemed anticompetitive
those horizontal restraints that limit the output of individual association
members. (
See, e.g., NCAA, 468 U.S. 85, 104 S. Ct. 2948, 82 L.
Ed. 2d 70 (1984) (limiting number of games that could be televised and fixing of
minimum price);
see also Chicago Prof'l Sports Ltd. v. NBA,
961 F.2d 667, 673-76 (7th Cir. 1992) (Easterbrook, J.) (condemning the NBA's
restraint on number of Chicago Bulls basketball games broadcast on television
superstation).) The Court has also struck down those restraints that force
association members to "withhold from their customers a particular service they
desire,"
Indiana Federation of Dentists, 476 U.S. at 459 (group of
dentists agreeing to withhold directly providing x-rays to
insurance companies), or impose on association members a "ban
on competitive bidding." (
National Soc'y of Prof. Eng'rs, 435 U.S. at
692; [**236]
see also Law v. NCAA, 134 F.3d 1010,
1020 (10th Cir. 1998) (striking on [*406] summary judgment a joint
venture's membership rule concerning salary levels pursuant to "quick look" rule
of reason analysis).)
Courts have been especially concerned where
horizontal competitors have agreed via their joint ventures to restrict the
output of individual members of the venture. (
See NCAA, 468
U.S. at 104-06.) Output restrictions cover the number, type, and quality of
goods produced and the harms associated with such restraints affect consumer
welfare in ways similar to those of price restraints. n28 As discussed above,
defendants' exclusionary rules have created an output restriction that is
particularly anticompetitive in its effects on consumer welfare. (
See
Indiana Fed'n of Dentists, 476 U.S. at 454-56 (striking agreement
among competitors to refrain from providing
insurance companies
with x-rays;
insurance companies had alternate means to assess
coverage claims but analysis of x-rays submitted directly to the
insurance company were the preferred method);
Sullivan, 34 F.3d at 1100 (restrictive ownership rule allowed a group
of [**237] owners to exclude from the League and from competing with
them, "people who may be more effective competitors than they are" and have had
a "competitive advantage").)
- - - - - - - - - - - - - - - - -
-Footnotes- - - - - - - - - - - - - - - - - -
n28 The term "output
reduction" can mean "a marketwide decrease in the number of units produced. But
it can also refer to a decline in the quality of the goods, or a decline in the
rate of improvement or innovation that is committed to a particular market."
XIII Hovenkamp,
Antitrust Law P 2104a at 36;
see also
General Leaseways, Inc. v. National Truck Leasing Asso. 744 F.2d
588, 595 (7th Cir. Ill. 1984) (describing economic consequences of output
restrictions).
- - - - - - - - - - - - - - - - -End Footnotes- -
- - - - - - - - - - - - - - -
Since defendants' exclusionary rules
undeniably reduce output and harm consumer welfare, and defendants have offered
no persuasive procompetitive justification for them, these rules constitute
agreements that unreasonably restrain interstate commerce in violation of
Section 1 of the Sherman Act.
J. Visa International Is an
Appropriate and Necessary Defendant as to Count Two of the Government's
Complaint Before trial and [**238] at the close of
the Government's case, Visa International moved to dismiss the claims against it
on the ground that it was not an appropriate defendant in this case. Plaintiff
argues, and the court agrees, that Visa International is a necessary defendant
as to Count Two of the Complaint because it has the authority to adopt
exclusionary by-laws in the United States.
Visa International is a
Delaware association owned by its members. Visa International owns the Visa
brand and licenses that brand to Visa U.S.A., which in turn sublicenses the use
of that brand to its member banks. (
See Allen (Visa U.S.A.) Dep. at
26-28.) Visa International's "role is dominant" on issues relating to the Visa
brand. (
See Tr. 5391-92 (Williamson, Visa Int'l).)
Visa U.S.A.
relies upon Visa International processing centers for all transactions,
including domestic ones. (
See Tr. 5390 (Williamson).) Moreover, "Visa
USA as a region is very dependent upon Visa International for all of its
technology development." (Tr. 4743 (Knox, Visa U.S.A.);
accord McEwen
(Visa U.S.A.) Dep. at 36-37.) Visa International By-law Section 15.02, entitled
"Fundamental Principles," defines the relationship between [**239]
the Visa International Board of Directors and its Regional Boards, including the
Visa U.S.A. Board. The Visa International Board has sole authority to regulate
interregional matters. In addition, intraregional matters having a significant
effect on the worldwide Visa [*407] program may be preempted or
regulated by the International Board of Directors. (
See Ex. P-1168 at
VI000056.) Under Section 15.02(d), the Visa International Board possesses the
final power to classify matters as interregional, intraregional or intraregional
having significant effect on worldwide Visa programs. (
See Tr. 3296 (B.
Katz, Visa U.S.A./Visa Int'l); Ex. P-1168 at VI000056.) Because Visa
International has the authority to declare whether Visa U.S.A. By-law 2.10(e) is
"interregional" or "intraregional having significant effect on worldwide Visa
programs," it therefore has the authority under Section 15.02 to preempt or
regulate the Visa U.S.A. Regional Board on this matter. n29
- - -
- - - - - - - - - - - - - - -Footnotes- - - - - - - - - - - - - - - - - -
n29 The fact that the Visa U.S.A. representatives on the Visa
International Board have enough votes to block such a resolution is completely
irrelevant. The court cannot assume that the Visa U.S.A. directors on the
International Board would act contrary to the best interests of the
International members as a whole and simply vote the U.S. members' "point of
view."
- - - - - - - - - - - - - - - - -End Footnotes- - - - - -
- - - - - - - - - - - [**240]
Visa International By-law
Section 15.05, "Conflicts or Controversies," provides an independent basis on
which the Visa International Board could regulate Visa U.S.A. By-law 2.10(e).
"Conflicts and/or controversies" subject to Visa International Board
consideration are those "involving claims that the rules, regulations and/or
policies of a Regional Board" that (a) "adversely affect members (or their
owners or members) operating in other regions" or (b) "are inconsistent with the
rules, regulations and/or policies,
or otherwise not in the best interests
of the corporation" (Ex. P-1168 at VI000057 (emphasis added).) The Visa
International Board can resolve the conflict or controversy with approval by
three-fourths of the "eligible voting membership of the Board of Directors (with
the Regional Directors representing such region ineligible to vote)." Such a
vote will be binding upon the Regional Board. (Ex. P-1168 at VI000057.) Under
Section 15.05, the Visa International Board therefore has the power to preempt a
Visa U.S.A. policy that is inconsistent with what it determines to be the best
interests of the Visa International corporation. (
See Tr. 3300 (B.
Katz, Visa U.S.A./Visa [**241] Int'l).)
In the past, Visa
International has provided affirmative encouragement for By-law 2.10(e) and
would have passed its own international version of that rule absent intervention
from foreign competition authorities. (
See Tr. 3288-89 (B. Katz).) In
June 1996, the Visa International Board delegated authority to the United States
Region, among others, to ensure that the United States Region knew the
International Board supported a continuation of By-law 2.10(e). (
See
id. at 3290-92 (B. Katz); Ex. P-0661 at V030425-26.) Since Visa
International has the power to impose its own version of By-law 2.10(e) unless
legally prevented from doing so, Visa International's motion to dismiss is
denied.
V. REMEDY A. By-law
2.10(e) And The CPP Are Abolished As the court has found
liability under Count Two it grants, in part, the remedies requested by the
Government. As an initial matter, the court notes that there is no reason to
believe that abolishing the exclusionary rules would be disruptive to the
governance of the associations. Both the Visa and MasterCard International
Boards include a substantial majority of directors from banks who are currently
dedicated to [**242] their respective brand and yet govern networks
where foreign issuers may, and do, issue any brand they choose in any amount
they choose. That regime has admittedly [*408] caused no disruption
or effect on the cohesiveness or ability to compete of either Visa International
or MasterCard. Consequently, given the clear anticompetitive effects of
defendants' exclusionary rules, the repeal of those rules in the United States
is entirely justified.
More specifically, because the court has found
that defendants' exclusionary rules restrict competition between networks and
harm consumers by denying them innovative and varied products, the court orders
them repealed and enjoins any further prohibition by the defendants of the
issuers' ability to issue general purpose and debit cards on other general
purpose networks. As discussed above, the court has found that the abolition and
prospective injunction of defendants' exclusionary rules will open the market to
American Express and Discover to compete with MasterCard and Visa to enter into
card issuing arrangements with banks. The combination of the distinct
characteristics of the American Express and Discover networks with the specific
attributes and [**243] issuing competencies of the issuing banks
will result in increased output and consumer choice, in addition to
strengthening the networks by increasing their scale and relevance.
Despite defendants' objections, the court includes debit cards in its
prohibition against the future adoption of exclusionary rules. The evidence
demonstrated that the future of credit card products will be built on, and
dependent upon, debit functionality. Defendants are developing relationship
cards and multi-function "smart" cards whose principal characteristic will be
access to customers' demand deposit accounts. Credit cards that do not also have
debit functionality will fall by the wayside. Accordingly, if the court were to
permit defendants to exclude issuer banks from issuing debit cards of network
rivals, defendants could accomplish the same anticompetitive goals of By-law
2.10(e) and the CPP through the backdoor of debit.
Moreover, including
debit as a necessary part of the remedy does not put it in the same product
market with general purpose cards. The fact that Visa and MasterCard are
suppliers of both debit and general purpose card services over their networks is
irrelevant to product market [**244] definition. Nor does the fact
that one piece of plastic may permit consumers to choose conveniently between
credit and debit mean that consumers will see debit as a "substitute" for credit
as that term is used in defining product markets.
Accordingly, the court
orders that: (1) defendant Visa U.S.A., Inc. shall repeal By-law 2.10(e); (2)
defendant MasterCard International Incorporated shall repeal the Competitive
Programs Policy, and (3) each defendant is enjoined from enacting, maintaining,
or enforcing any by-law, rule, policy or practice that prohibits its issuers
from issuing general purpose or debit cards in the United States on any other
general purpose network.
The court further intends to permit any issuer
to terminate without penalty its obligations under any agreement it entered into
with either defendant prior to the date of entry of this Final Judgment,
pursuant to which the issuer committed to maintain a certain percentage of its
general purpose card volume, new card issuance, or total number of cards in
force in the United States on that defendant's network.
While the
agreements themselves are not inherently anticompetitive, the associations' past
foreclosure of American [**245] Express and Discover from competing
to enter into the agreements has greatly and impermissibly altered the
competitive landscape in the network and card markets. Because such agreements
between [*409] issuers and Visa and MasterCard now predominate the
market, American Express and Discover have been effectively foreclosed from a
large portion of the card issuing market, and will continue to be so foreclosed
for the duration of those agreements. Accordingly, the court permits issuers to
rescind such agreements without penalty in order to permit American Express and
Discover to compete on equal footing with Visa and MasterCard for issuing
agreements with card issuers. The court grants the member bank issuers a period
of two years in which to rescind current dedication agreements because the
evidence at trial demonstrated that the competition for such agreements is
vigorous and they are heavily negotiated.
The court also permits the
defendants, upon termination of a dedication agreement by an issuer, to petition
the court for the equitable return of funds paid under the agreements which at
the time of termination have not been earned by the issuer. This provision is
made necessary by the fact [**246] that in exchange for issuer
promises of dedication, the associations not only granted volume and pricing
discounts to be earned incrementally over the course of the agreement, but in
some instances made payments at the beginning of the agreement's term in
anticipation of the agreement continuing through the agreed-upon term.
B. Other Proposed Remedial Provisions In
connection with Count Two, the Government also sought remedial provisions
barring any "discriminatory" rules. In its reply brief concerning the remedy in
this case, plaintiff notes that these proposed remedial provisions
target ... By-law 2.10(e) and the CPP, and the
closely-related practices, described by Mr. Nelms in his testimony, concerning
the ability of members of Visa and MasterCard to own equity in American
Express or Discover. As matters now stand, Visa and MasterCard members
can own equity in both associations, but in no other networks. This blatantly
discriminatory treatment is another means, closely related to the exclusionary
rules, that prevents American Express and Discover from gaining access to
members of Visa/Mastercard as customers for network services.
(Pl's Reply Memo. on [**247] Remedy at 17 (emphasis added).)
As an initial matter, plaintiff's expert did not offer any opinions on
the elimination of discriminatory rules or practices of Visa and MasterCard
other than By-law 2.10(e) and the CPP. He did not opine on the particular
anticompetitive effect of any such rules. Nelms did offer testimony on behalf of
Discover that he believes Visa By-law 2.06 prevents Discover from offering
equity in the Discover network to entice issuers of Visa and MasterCard to enter
into issuing agreements with Discover. He further testified that this would
prevent Discover from achieving competitive levels of transaction volume and
merchant acceptance to compete as a network, while it would permit Citibank, the
owner of Diner's Club, to issue Visa cards. The court agrees in principle with
the Government that Visa and MasterCard may not enact any rule or maintain any
practice concerning a member bank's right to own equity in another network
unless it applies equally to the owners of the other three significant networks,
not merely two of the three. Such a rule or practice could frustrate the remedy
granted by this court abolishing the exclusionary rules at least as to Discover
and [**248] if so in the court's view would violate the Final
Judgment as it now stands. In any event, if the proposed anti-discrimination
provisions are intended primarily [*410] to address discriminatory
rules about equity ownership in competing networks, they should be drawn to
address those rules particularly; as written plaintiffs proposed remedial
provisions III(G) and III(H) are overbroad, uncertain, and
risk
prohibiting practices that may be on balance procompetitive.
VI. PROPOSED FINAL JUDGMENT I. DEFINITIONS
As used in this Final Judgment:
A. "By-law 2.10(e)" means
Visa U.S.A. By-law 2.10(e), adopted by the consent of the Visa U.S.A. Board of
Directors on March 15, 1991.
B. "Competitive Programs Policy" means the
MasterCard Competitive Programs Policy, adopted by the U.S. Region Board of
Directors on June 28, 1996.
C. "Defendants" means Visa U.S.A. Inc; Visa
International Corporation; and MasterCard International Incorporated.
D.
"General purpose card" means a card issued pursuant to the rules of a general
purpose card network that enables consumers to make purchases from unrelated
merchants without accessing or reserving funds, regardless of any other
functions the [**249] card may have.
E. "General purpose
card network" means any of the general purpose card networks operated by Visa
International Corporation and Visa U.S.A. Inc.; MasterCard International
Incorporated; American Express Company; and Morgan Stanley Dean Witter &
Co., as of the date of entry of this Final Judgment.
F. "Issuer" means a
person that is authorized to issue cards on a general purpose card network, that
person's subsidiaries and affiliates, and any of their officers, employees, or
agents, including agent banks.
G. "Person" means any natural person or
any business, legal or Governmental entity or association.
II.
APPLICABILITY
A. This Final judgment shall apply to the Defendants and
each of their affiliates, subsidiaries, officers, directors, agents, employees,
successors, and assigns; to any successor to any substantial part of the
business; and to all persons acting in concert with any Defendant and having
actual notice of this Final Judgment.
B. Each Defendant shall require,
as a condition of the sale or other disposition of all or substantially all of
its assets, shares, or other indicia of ownership, that any purchaser agree to
be bound by the provisions of this [**250] Final Judgment and that
such agreement be filed with the court.
III. PROHIBITED AND REQUIRED
CONDUCT
A. Defendant Visa U.S.A. Inc., shall repeal By-law 2.10(e).
B. Defendant MasterCard International Incorporated shall repeal the
Competitive Programs Policy.
C. Each Defendant is enjoined from
enacting, maintaining, or enforcing any by-law, rule, policy or practice that
prohibits its issuers from issuing general purpose or debit cards in the United
States on any other general purpose card network.
D. For a period of two
years from the date of entry of this Final Judgment, or, if timely appealed, the
final order of the highest-level appellate court granting all or part of the
relief in this section, each Defendant shall permit any issuer to terminate,
without penalty, any agreement it entered into with that Defendant prior to the
date of entry of this Final Judgment, pursuant to which the issuer committed to
maintain a certain percentage of its general [*411] purpose card
volume, new card issuance, or total number of cards in force in the United
States on that Defendant's network. Except that in the event of such
termination, the Defendants may make application for the equitable
[**251] return of any funds paid to the issuer but not yet earned
under the agreement.
IV. LIMITATIONS
A. Except as provided in
Section III(D) of this Final Judgment, nothing in this Final Judgment prohibits
a Defendant from entering into an agreement with any individual issuer pursuant
to which a Defendant gives consideration to an issuer in exchange for the issuer
maintaining a certain percentage of its general purpose card volume, new card
issuance, or total number of cards in force on that Defendant's network.
V. ADDITIONAL PROVISIONS
A. Within sixty (60) days after this
Final Judgment becomes effective the Defendant shall furnish a copy of this
Final Judgment to each of Defendant's directors, officers, employees, and
members.
B. This Final Judgment shall take effect 90 days after the date
on which it is entered.
C. Jurisdiction is retained by the court for the
purpose of enabling any of the parties to this Final Judgment to apply to this
court at any time for such further orders or directions as may be necessary or
appropriate for the construction or carrying out of this Final Judgment, for the
modification of any of its provisions, for its enforcement or compliance, and
[**252] for the punishment of any violation of its provisions.
The parties shall have until Wednesday, October 17 to submit any
comments and objections regarding the Proposed Final Judgment to the court.
SO ORDERED: October 9, 2001
New
York, New York
BARBARA S. JONES
UNITED STATES DISTRICT JUDGE