KENNETH C. KVALHEIM, Plaintiff, v. CHECKFREE
CORPORATION, Defendant.
CIVIL ACTION NO. 99-0135-RV-C
UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF
ALABAMA, SOUTHERN DIVISION
2000 U.S. Dist. LEXIS 1959
February 17, 2000, Decided
February 18, 2000, Filed
DISPOSITION: [*1] CheckFree's motion for
summary judgment as it applies to
Kvalheim's federal claims
under FCRA GRANTED. Claim DISMISSED WITHOUT PREJUDICE. FINAL JUDGMENT entered in
favor of defendant CheckFree Corporation and against plaintiff Kenneth C.
Kvalheim. COUNSEL: For KENNETH C.
KVALHEIM, plaintiff: Stephen E. Clements, Esq., Clute &
Clements, P.C., Mobile, AL.
For CHECKFREE CORP, defendant:
Lawrence J. Seiter, Esq., Johnstone, Adams, Bailey, Gordon & Harris, Mobile,
AL.
For COMPASS BANK, movant: Jerry Wayne Powell, Compass Bank,
Birmingham, AL.
JUDGES: RICHARD W. VOLLMER, JR., UNITED
STATES DISTRICT JUDGE.
OPINIONBY: RICHARD W. VOLLMER,
JR.
OPINION: MEMORANDUM OPINION AND
ORDER Plaintiff Kenneth C.
Kvalheim contends
that defendant CheckFree Corporation violated the Fair Credit Reporting Act
("FCRA"), 15 U.S.C. §§ 1681 et seq., when it obtained his credit report without
permission and then failed to respond to his letter when he discovered this
credit check.
Kvalheim also brings a state law claim for
invasion of privacy.
CheckFree has moved for summary judgment on the
grounds that its conduct did not violate the FCRA and that
Kvalheim's state law claim is preempted [*2] by the
FCRA.
After carefully reviewing the law and considering the submissions
of the parties, n1 the court concludes that the FCRA does not impose any civil
liability for the actions alleged in
Kvalheim's amended
complaint. Accordingly, the court will grant CheckFree's motion for summary
judgment as to
Kvalheim's FCRA claims. Because the court
declines to exercise supplemental jurisdiction over
Kvalheim's
remaining state law claim for invasion of privacy, that claim will be dismissed
without prejudice.
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n1 The court has considered
CheckFree's "Motion for Summary Judgment" (Doc. 26); CheckFree's "Brief in
Support of Motion for Summary Judgment" (Doc. 27); CheckFree's "Evidentiary
Materials in Support of Motion for Summary Judgment" (Doc. 28);
Kvalheim's "Response to Defendant's Motion for Summary
Judgment" (Doc. 30); and CheckFree's "Reply to Plaintiff's Response to
Defendant's Motion for Summary Judgment" (Doc. 32).
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I. BACKGROUND CheckFree is engaged in the
business of designing, developing and marketing [*3] services that
allow customers to conduct financial transactions over the Internet.
Specifically, CheckFree processes more than 12 million electronic transactions
per month on behalf of some 3 million customers at over 350 banks and financial
institutions. CheckFree's services are available through several Internet sites,
including Yahoo!.com, Quicken.com, and Wingspan Bank.com. CheckFree is also the
exclusive provider of electronic bill payment services to individuals and
financial institutions who use the Quicken money management computer software
program.
Most electronic bill payment services utilize the Federal
Reserve's Automatic Clearing House ("ACH"). Under ACH rules, a debit from a
customer's bank account is reversible for up to forty-eight hours. As a result,
the electronic payment processing service must either hold the debited funds for
two days, and incur the displeasure of the customer, or immediately send the
payment to the intended payee, and run the risk that the transaction will be
reversed because the customer's account has insufficient funds.
CheckFree avoids this dilemma by using a multi-step procedure that is
designed to ensure the efficient remittance of electronic [*4]
payments while taking into account the ACH rules. First, a CheckFree customer
selects the "due date" that the electronic payment is to occur. CheckFree then
initiates the credit side of the transaction in advance of that due date and
sends the payment to the payee. Finally, on the actual due date itself,
CheckFree electronically debits the customer's bank account.
Credit risk
is inherent in this process. When CheckFree initiates the electronic payment to
the payee prior to the due date, CheckFree does not yet know whether the
customer's account contains sufficient funds to cover the amount of the payment.
Indeed, CheckFree does not actually collect the payment from the customer until
the due date, well after the funds have already been advanced to the payee.
There are other ways of dealing with the ACH "two day" rule. For
example, one method is to send the payee a paper draft of the electronic
transaction that is coded to the customer's bank account. The payee then
negotiates the instrument and the transaction is settled through normal banking
channels. The advantage of this method is that it lowers an electronic payment
provider's exposure to credit risk. The downside, however, [*5] is
that the cost of sending a paper draft is almost ten times more than the cost of
sending a purely electronic payment. Intuit Services Corporation ("ISC"), which
was also engaged in the business of providing electronic bill payment services,
used this method to process all of its electronic transactions. Due in part to
the high costs associated with this "paper draft" procedure, ISC's parent
company, Intuit, Inc., decided to sell the business to CheckFree.
On
January 27, 1997, CheckFree merged with ISC. As one of many initiatives intended
to make the business more efficient after the merger, CheckFree began setting up
the technology and internal procedures to permit customer payments originally
initiated through the ISC system to be processed completely electronically. A
determination first had to be made as to the relative credit-worthiness of the
former ISC customer base. According to CheckFree, if the overall credit profile
of these former ICS customers was unsatisfactory, it would be necessary for
CheckFree to introduce a number of more expensive risk-minimizing parameters to
the ISC system.
To help determine the relative credit-worthiness of the
ISC customer base, CheckFree [*6] ordered a "credit score" n2 of the
1,371,883 former ISC customers from Experian (formerly TRW), a credit reporting
agency. On March 26, 1998, Experian ran its "data synchronization" program,
which compares a name and address combination against the information contained
on magnetic tapes supplied by CheckFree, to identify the former ISC customers in
its system. Experian then sent CheckFree a magnetic tape containing identifying
information for each customer and their score. CheckFree analyzed the data base
and calculated averages, means and standard deviations of the customers' scores
to determine the overall credit worthiness of the former ISC customer base.
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n2 A credit score "is a supposedly scientific way of
assessing the likelihood that a debtor will repay a loan. . . . The score is
based on all credit-related data in a credit bureau report, but it is not a
measure of a borrower's income, assets, or bank accounts." In re Ellingsworth,
212 B.R. 326, 331 (Bankr. W.D. Mo. 1997).
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Approximately
[*7] three weeks before CheckFree obtained the credit scores of the
former ISC customers,
Kvalheim completed an application for
Compass Bank's "CompassPC" home banking program, which allowed him to conduct
his banking and to pay bill through his personal computer. Because Compass Bank
had formerly used ISC's electronic payment service, CheckFree obtained the
credit score of every CompassPC customer, including
Kvalheim,
from Experian. However, CheckFree did not attempt to access specific information
about
Kvalheim, who was merely one of more than 1.3 million
individuals used to generate the credit score.
After discovering this
credit inquiry,
Kvalheim requested information from CheckFree
by a letter dated October 21, 1998. CheckFree did not respond to
Kvalheim's letter.
II. SUMMARY JUDGMENT
STANDARD Summary judgment is proper "if the pleadings,
depositions, answers to interrogatories, and admissions on file, together with
the affidavits, if any, show that there is no genuine issue as to any material
fact and that the moving party is entitled to a judgment as a matter of law."
Fed. R. Civ. P. 56(c). In reviewing a motion for summary judgment, the court
must view the evidence and [*8] all reasonable inferences drawn
therefrom in the light most favorable to the non-moving party. See Swain v.
Hillsborough County School Bd., 146 F.3d 855, 857 (11th Cir. 1998).
The
party seeking summary judgment has the initial burden of showing that there is
no genuine issue of material fact. See Celotex Corp. v. Catrett, 477 U.S. 317,
324, 106 S. Ct. 2548, 2553, 91 L. Ed. 2d 265 (1986). Once the moving party meets
that burden, the non-moving party must set forth specific facts demonstrating
that there is a genuine issue for trial. See Matsushita Elec. Indus. Co. v.
Zenith Radio Corp., 475 U.S. 574, 585-86, 106 S. Ct. 1348, 1355, 89 L. Ed. 2d
538 (1986). A genuine issue of material fact exists for trial if a reasonable
jury could return a verdict in favor of the non-moving party. See Anderson v.
Liberty Lobby, Inc., 477 U.S. 242, 248, 106 S. Ct. 2505, 2510, 91 L. Ed. 2d 202
(1986).
To avoid an adverse ruling on a motion for summary judgment, the
non-moving party "may not rest upon the mere allegations or denials of [its]
pleading." Fed R. Civ. P. 56(e). Nor may the non-moving party defeat a summary
judgment motion [*9] by simply providing a mere "scintilla" of
evidence. See Burger King Corp. v. Weaver, 169 F.3d 1310, 1321 (11th Cir. 1999).
Instead, there must be a genuine factual conflict in the evidence to support a
jury question. See Burton v. City of Belle Glade, 178 F.3d 1175, 1187 (11th Cir.
1999).
III. DISCUSSION
Kvalheim's amended complaint contains three causes of
action. Count one alleges that CheckFree violated the FCRA by obtaining
Kvalheim's credit report without his permission. Count Two
contends that CheckFree violated the FCRA by not responding to a letter
Kvalheim wrote seeking information concerning that credit
inquiry. Count Three asserts that CheckFree invaded
Kvalheim's
privacy in violation of state tort law by performing the credit check without
his authorization. The court will discuss each allegation in turn.
A. Whether CheckFree Violated the FCRA by Requesting Kvalheim's
Credit Score Kvalheim first argues that
CheckFree violated the FCRA by improperly obtaining his credit report from
Experian without his permission. At the outset, the court notes that the
Eleventh Circuit has not directly addressed whether the FCRA imposes
[*10] liability upon a party who obtains a consumer report n3 from a
consumer reporting agency for an impermissible purpose, n4 and that the courts
which have tackled this issue have reached conflicting results. Compare Duncan
v. Handmaker, 149 F.3d 424, 427 (6th Cir. 1998) (the FCRA imposes liability upon
individuals who obtain consumer reports for an improper purpose); Bakker v.
McKinnon, 152 F.3d 1007, 1012 (8th Cir. 1998) (same); Mone v. Dranow, 945 F.2d
306, 307-08 (9th Cir. 1991) (same); Boothe v. TRW Credit Data, 557 F. Supp. 66,
71 (S.D.N.Y. 1982) (same), with Frederick v. Marquette Nat'l Bank, 911 F.2d 1, 2
(7th Cir. 1990) (the FCRA imposes no liability upon the recipients of consumer
reports obtained for impermissible purposes); DiCarlo v. Maryland Auto. Ins.
Fund, 855 F. Supp. 823, 824 (D. Md. 1994) (same); see also Dobson v. Holloway,
828 F. Supp. 975 (M.D. Ga. 1993) (implying that no cause of action exists
against parties who obtain consumer reports for improper reasons).
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n3 The FCRA defines a "consumer report" as:
any written, oral, or other communication of any information
by a consumer reporting agency bearing on a consumer's credit worthiness,
credit standing, credit capacity, character, general reputation, personal
characteristics, or mode of living which is used or expected to be used or
collected in whole or in part for the purpose of serving as a factor in
establishing the consumer's eligibility for-- (A) credit or insurance to be
used primarily for personal, family, or household purposes; (B) employment
purposes; or (C) any other purpose authorized under section 1681b of this
title.
15 U.S.C. § 1681a(d)(1). Because neither party
contends that the credit scores obtained by CheckFree from Experian were not
consumer reports, the court assumes without deciding that
Kvalheim's credit report was a "consumer report" within the
meaning of the FCRA. [*11]
n4 It is, however, arguable that
in Yang v. Government Employees Insurance Co., 146 F.3d 1320 (11th Cir. 1998),
the Eleventh Circuit recognized that an insurer could be held liable under the
FCRA for improperly obtaining its insureds' credit report from a credit
reporting agency).
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Footnotes- - - - - - - - - - - - - - - - -
However, the court need not
resolve whether the FCRA imposes liability on a party who obtains a consumer
report for an improper purpose, because the court concludes that CheckFree's
purpose for obtaining
Kvalheim's credit score is permitted
under the statute. Specifically, the FCRA authorizes a party to obtain a
consumer report when it "has a legitimate business need for the information--
(i) in connection with a business transaction that is initiated by the
consumer." 15 U.S.C. § 1681b(3)(F).
In this case,
Kvalheim's credit score was obtained in connection with
CheckFree's service of providing electronic payments to third-party creditors, a
service which was initiated by
Kvalheim when he enrolled in the
Compass PC home computer banking service. Because the court concludes
[*12] that this was a legitimate "business transaction" under
section 1681b(3)(F), see, e.g., Williams v. AT&T Wireless Service, Inc., 5
F. Supp. 2d 1142, 1151-52 (W.D. Wash. 1998), CheckFree is not subject to any
liability under the FCRA for obtaining
Kvalheim's credit score.
CheckFree's motion for summary judgment will therefore be granted as to this
claim.
B. Whether CheckFree Violated the FCRA by Failing to
Respond to Kvalheim's Written Inquiry Concerning The Credit Check
Count Two of
Kvalheim's amended complaint alleges that
CheckFree violated the FCRA when it failed to respond to his October 21, 1998
letter because it had a statutory duty to respond. CheckFree counters that it
has no duty under the FCRA to reply to such inquiries. In his response to
CheckFree's summary judgment motion,
Kvalheim concedes this
point. See Pl.'s Resp. to Def.'s Mot. for Summ. J. (Doc. 30, at 1-2) ("Since the
filing of this instant action, Plaintiff has now discovered that there
apparently is no statutory duty imposed upon the Defendant to have responded to
his inquiry. . . . For the reasons set forth hereinabove [sic], the Plaintiff
concedes that the portion of the complaint [*13] seeking to recover
for Defendant CheckFree's failure to respond to Plaintiff's inquiry is due to be
dismissed.").
Based on
Kvalheim's concession, the court
will assume for purposes of this motion that the FCRA imposed no duty upon
CheckFree to respond to
Kvalheim's October 21, 1998 letter
concerning his credit report. Accordingly, summary judgment will be granted as
to this issue.
C. Whether Kvalheim's State Law Claim for
Invasion of Privacy is Preempted by the FCRA Finally,
Kvalheim alleges that CheckFree invaded his privacy in
violation of state tort law when it obtained his credit report without his
permission. CheckFree counters that this claim is preempted by the FCRA. Because
CheckFree is entitled to summary judgment as to
Kvalheim's
federal claims, the court declines to exercise supplemental jurisdiction to
resolve the remaining state law invasion of privacy claim. See 28 U.S.C. §
1367(c)(3). Accordingly, this claim will be dismissed without prejudice.
IV. CONCLUSION The FCRA imposes no liability
for the allegations contained within
Kvalheim's amended
complaint. Accordingly, the court
GRANTS CheckFree's motion for
summary judgment [*14] as it applies to
Kvalheim's
federal claims under the FCRA. Because the court declines to exercise
supplemental jurisdiction over
Kvalheim's state law claim for
invasion of privacy, that claim is
DISMISSED WITHOUT PREJUDICE.
DONE this 17 day of February, 2000.
RICHARD W. VOLLMER,
JR. UNITED STATES DISTRICT JUDGE
JUDGMENT Pursuant to Rule 58 of the Federal
Rules of Civil Procedure,
FINAL JUDGMENT is hereby entered in
favor of defendant CheckFree Corporation and against plaintiff Kenneth C.
Kvalheim. In accordance with the court's February 17, 2000
order granting CheckFree's motion for summary judgment as to
Kvalheim's federal claims,
Kvalheim shall
recover
NOTHING from CheckFree. Each party shall bear its own
costs.
DONE this 17 day of February, 2000.
RICHARD W.
VOLLMER, JR. UNITED STATES DISTRICT JUDGE